The Role
The Product Manager will own and scale AI features at Fireflies, working with teams to improve user experience and drive product metrics.
Summary Generated by Built In
Fireflies.ai is the #1 AI teammate for meetings, trusted by over 20 million people across more than 500,000 organizations from fast-growing startups to Fortune 500 enterprises. Whether in sales, project management, marketing, operations, or product development, Fireflies is revolutionizing team collaboration by capturing knowledge, automating repetitive tasks, and enhancing productivity before, during, and after every meeting.
Recognised as a category-defining platform, Fireflies has achieved unicorn status with a valuation exceeding $1 billion. Ramp data shows Fireflies is the 6th most purchased AI platform in the US. Chances are, you’ve already seen Fireflies in action, quietly powering one of your recent meetings.
We’re looking for a Product Manager to own and scale our core AI features at Fireflies.
This is a highly hands-on role. You’ll work closely with engineering and design to ship fast, iterate on AI outputs, and continuously improve the user experience.
- Own and improve core AI features like Askfred, daily digest and meeting summaries
- Build and iterate on AI apps/use-cases on top of Fireflies data
- Drive prompt engineering efforts to improve output quality and reliability
- Work closely with engineering and design to ship fast and iterate based on feedback
- Define and track key product metrics (usage, engagement, output quality)
- Continuously experiment, test, and improve AI experiences
- 2–4 years of experience in a high growth startup. Experience with AI first products would be a plus
- Prior experience building 0→1 or scaling product features
- Strong product sense with an eye for UX/UI (especially dashboards and user-facing features)
- High ownership and bias for action — someone who takes charge and executes
- Strong familiarity with AI tools (e.g. Claude, Cursor, etc.) and actively using them in day-to-day work
- Familiarity with prompt iteration, evaluation, or output quality frameworks
- Metrics-driven mindset — comfortable working with data to drive decisions
- Ability to thrive in ambiguity and move quickly
- You should be a great communicator and culture maintainer
- Take a look at our culture document
- You're data-driven and customer-focused
- You value fast & incremental engineering cycles
- You maintain design excellence and minimise complexity
- You measure your results & automate when possible
- You get 10% better at something every week
- You have an internal compass and take accountability & initiative
- We value overcommunication, candid feedback and a results-driven culture
Perks and benefits:
- Competitive compensation
- Work remotely anywhere in your respective country
- Ability to move laterally within a team and grow rapidly
- Paid time off and flexible leave policy
- No boss culture
- Flexible working hours
- LGBTQ+ friendly
- Company offsites
- Tech reimbursements
About us:
At Fireflies.ai, we’re revolutionizing the way teams interact with AI in their daily work. Our inclusive culture champions security, innovation, customer experience, and growth. Backed by $19 million from top-tier investors like Canaan, Khosla Ventures, and angels from Slack, Facebook, Dropbox, Amazon, and Salesforce, Fireflies is driven by a passionate 100+ member global team spanning 20+ countries and every timezone. We’re building a world-class, global-first team, and we dogfood our product to do so.
We are an equal opportunity employer and strongly value diversity at our company because our team will be stronger with different perspectives and experiences. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Skills Required
- 2-4 years of experience in a high growth startup
- Experience with AI first products
- Prior experience building 0->1 or scaling product features
- Strong familiarity with AI tools (e.g. Claude, Cursor, etc.)
- Familiarity with prompt iteration, evaluation, or output quality frameworks
- Good product sense with an eye for UX/UI
- Metrics-driven mindset
- Ability to thrive in ambiguity and move quickly
Am I A Good Fit?
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The Company
What We Do
There is a tremendous amount of gold buried inside your customer conversations. We want to help you unlock that data in the most seamless way possible by capturing your calls and meetings. Fireflies is bringing the voice of the customer to every person inside your organization. Imagine being able to automatically enrich your CRM and remember every conversation you've ever had without lifting a finger. That's what's possible with Fireflies and Voice AI.
