Do you enjoy working closely with users to improve products and deliver meaningful experiences? Are you looking for your next challenge in Product Management? If so, we’d love to hear from you.
As IDEXX Veterinary Software continues to grow, we’re looking for a Product Manager to join the team on a 12-month fixed-term maternity cover contract. In this role, you’ll take ownership of product areas within ezyVet, helping us continue to deliver premium solutions for veterinary professionals around the world.
You’ll work closely with other Product Managers, Designers, and Engineering teams in a cross-functional product squad, shaping product initiatives and delivering features that create real value for our customers. There is strong opportunity in this role to take ownership, engage directly with customers, and help guide product direction.
About IDEXX Veterinary Software
IDEXX Veterinary Software is a portfolio within IDEXX focused on building technology that supports the health and wellbeing of pets, people, and livestock worldwide.
Our Auckland office is home to a global software centre of excellence, where we design and develop a range of cloud-based platforms and applications. Together, we’re building a vertical SaaS ecosystem for animal health, spanning practice management, diagnostics, payments, client engagement, analytics, and insights.
What is ezyVet?
ezyVet is our leading veterinary practice management system (PIMS). It helps veterinary practices streamline operations, improve communication with clients, reduce administrative workload, and ultimately focus more on patient care.
ezyVet is used by veterinary practices globally and plays an important role in the daily operations of busy clinics.
What you’ll be doing
Partnering with Engineering and Product Design to define and deliver valuable product improvements
Leading product discovery, working with customers and internal teams to identify problems worth solving
Conducting market and user research to inform product direction and prioritisation
Engaging regularly with veterinary customers and industry stakeholders to gather insights and feedback
Acting as the product expert and advocate for your product area
Owning product discovery, business cases, and feature prioritisation
Maintaining a well-defined and prioritised product backlog
Leading sprint planning and refinement with your engineering teams
Supporting delivery through ongoing collaboration with engineers
Communicating product initiatives, priorities, and updates across internal teams and stakeholders
What we’re looking for
Proven experience managing the lifecycle of evolving software products
Experience working closely with Agile engineering teams to deliver customer-focused solutions
Strong product discovery and problem-solving skills
Experience conducting customer or market research to inform product decisions
Ability to guide and support teams through iterative product development in a fast-paced environment
Strong communication and storytelling skills, with the ability to present ideas clearly to both technical and non-technical audiences
Experience managing multi-faceted projects or product ownership responsibilities
A highly organised and adaptable approach, with strong attention to detail
What you can expect from us:
- Meaningful work with real global purpose. The type of challenge that build careers
- Continuous L&D (both internal and externally)
- Sweet office space to collaborate - including a gym and roof top!
- Coffee + Fruit + Food Truck Friday
- Awesome colleagues who will quickly become your second family
- Animal friendly office
Why IDEXX:
We’re proud of the work we do because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people.
So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.
Let’s pursue what matters together.
IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.
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Skills Required
- Proven experience managing the lifecycle of evolving software products
- Experience working closely with Agile engineering teams to deliver customer-focused solutions
- Strong product discovery and problem-solving skills
- Experience conducting customer or market research to inform product decisions
- Ability to guide and support teams through iterative product development in a fast-paced environment
- Strong communication and storytelling skills, with the ability to present ideas clearly
- Experience managing multi-faceted projects or product ownership responsibilities
- A highly organised and adaptable approach, with strong attention to detail
IDEXX Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about IDEXX and has not been reviewed or approved by IDEXX.
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Healthcare Strength — Health coverage is described as comprehensive with day-one eligibility and added programs for mental health and musculoskeletal care. Feedback suggests insurance quality is strong, with multiple plan options and supportive wellness services.
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Retirement Support — Retirement savings support is highlighted through a clear 401(k) match that begins after an initial waiting period. Feedback suggests this materially strengthens total compensation beyond base pay.
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Leave & Time Off Breadth — Time-off programs are depicted as generous, including PTO, paid holidays, and volunteer days. Parental leave and adoption assistance add to the breadth of paid leave options.
IDEXX Insights
What We Do
10,000 people, one global focus - enhancing the health and well-being of pets, people, and livestock. We are passionate about what we do at IDEXX – and why wouldn’t we be? When you’re working to raise the standard of care for pets, make drinking water safe for billions and keep our livestock population around the globe healthy and free of disease, it’s no wonder that what we do each day is more than just a job. There’s an energy across IDEXX that is contagious – where caring and committed people come together to make things better. IDEXX Laboratories, Inc. (NASDAQ: IDXX), a member of the S&P 500, is a leader in pet healthcare innovation, serving practicing veterinarians around the world with a broad range of diagnostic and information technology-based products and services. Headquartered in southern Maine, we conduct operations through more than 70 locations around the world and serve customers in over 175 countries. Our primary business focuses on pet health, a growing market around the world. Our products —in-clinic diagnostic tests and instrumentation, reference laboratory and telemedicine consultation services, and practice management software—enhance the ability of veterinarians to provide advanced medical care, improve staff efficiency and to build more economically successful practices. We also develop and manufacture diagnostic tests and information for the global production animal industry, including poultry and livestock, as well as tests for the quality and safety of water and milk. Please visit our website, IDEXX.com/careers, for further information and to view all of our job opportunities.
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