As a Product Manager, you will drive the development and success of IDEXX’s innovative veterinary software platforms, including Vello, designed to connect veterinary practices with pet owners.
Based in a collaborative environment, you will play a key role in shaping products that sit at the center of the veterinary ecosystem and directly impact how care is delivered to animals.
Our Veterinary Software division is undergoing a significant transformation. What began as a supporting service for diagnostic customers has evolved into a core strategic offering.
Today, we serve tens of thousands of veterinary practices worldwide with software that helps manage workflows, interpret diagnostics, coordinate patient care, and strengthen connections with millions of pet owners. You will be part of a team building the next generation of this platform.
In this role:You lead the ideation, development, and launch of innovative veterinary software products
You define and drive the product experience for appointment scheduling and client engagement capabilities within Vello
You conduct market and user research to deeply understand customer needs and opportunities
You act as a product expert and advocate, championing your product vision across the organization
You own and evolve the product business case, balancing customer value and commercial outcomes
You maintain a well-prioritized and clearly defined product backlog with high-quality user stories
You drive sprint planning, refinement, and ongoing Agile delivery activities
You collaborate closely with engineering, design, and marketing teams to deliver high-quality solutions
You provide ongoing support to engineering teams and act as a key point of contact for product decisions
You proactively communicate progress, insights, and outcomes to internal and external stakeholders
You measure product success through data, insights, and performance metrics
You manage dependencies across teams and coordinate delivery within a scaled environment
You develop and execute product strategies and roadmaps, including cost/benefit analysis for initiatives
This role is critical to shaping how veterinary practices connect with pet owners in a digital-first world. By driving the Vello platform and its appointment and engagement capabilities, you will directly influence how care is accessed, delivered, and experienced. Your work will help veterinarians operate more efficiently while strengthening relationships with pet owners, ultimately improving outcomes in animal health.
What you need to succeed:Bachelor’s degree in Business, Computer Science, Engineering, or a related field
Proven experience as a Product Manager or in a similar product management role
Demonstrated success managing products across their full lifecycle
Experience working in B2B or B2B2C environments
Strong ability to gather, define, and prioritize product requirements
Excellent written and verbal communication skills
Strong problem-solving capability with a hands-on, proactive approach
Experience working effectively with cross-functional teams in a matrix environment
Nice to have:
Experience working within SaaS or platform-based products
Familiarity with Agile delivery frameworks and product-led development practices
Experience in healthcare, veterinary, or similar domains
Structured onboarding, training, and transparent performance-driven development
Competitive compensation and incentive opportunities
Continuous learning and development (internal and external)
Hybrid working environment with strong collaboration
Great tech kit for work and personal use
A supportive, high-performing team environment focused on innovation
Additional benefits including wellbeing support, learning resources, and career growth opportunities
We’re proud of the work we do, because our work matters. An innovation leader in every industry we serve since 1983, our team members help pet owners worldwide keep their companion animals healthy and happy, ensure safe drinking water for billions, and help farmers protect livestock and poultry from disease.
We have customers in over 175 countries and a collaborative global workforce. Our culture embraces challenges and encourages learning and discovery. At IDEXX, you’ll be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.
If meaningful work and a sense of purpose are at the top of your list, you’ll find it here. Let’s pursue what matters together
IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.
#LI-JS1
Skills Required
- Bachelor's degree in business, Computer Science, Engineering, or a related field
- Proven experience as a Product Manager or similar role in product management
- Proven track record of managing all aspects of a successful product throughout its lifecycle
- Excellent written and verbal communication skills
- Strong problem-solving skills
- Skilled at working effectively with cross-functional teams
IDEXX Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about IDEXX and has not been reviewed or approved by IDEXX.
-
Healthcare Strength — Health coverage is described as comprehensive with day-one eligibility and added programs for mental health and musculoskeletal care. Feedback suggests insurance quality is strong, with multiple plan options and supportive wellness services.
-
Retirement Support — Retirement savings support is highlighted through a clear 401(k) match that begins after an initial waiting period. Feedback suggests this materially strengthens total compensation beyond base pay.
-
Leave & Time Off Breadth — Time-off programs are depicted as generous, including PTO, paid holidays, and volunteer days. Parental leave and adoption assistance add to the breadth of paid leave options.
IDEXX Insights
What We Do
10,000 people, one global focus - enhancing the health and well-being of pets, people, and livestock. We are passionate about what we do at IDEXX – and why wouldn’t we be? When you’re working to raise the standard of care for pets, make drinking water safe for billions and keep our livestock population around the globe healthy and free of disease, it’s no wonder that what we do each day is more than just a job. There’s an energy across IDEXX that is contagious – where caring and committed people come together to make things better. IDEXX Laboratories, Inc. (NASDAQ: IDXX), a member of the S&P 500, is a leader in pet healthcare innovation, serving practicing veterinarians around the world with a broad range of diagnostic and information technology-based products and services. Headquartered in southern Maine, we conduct operations through more than 70 locations around the world and serve customers in over 175 countries. Our primary business focuses on pet health, a growing market around the world. Our products —in-clinic diagnostic tests and instrumentation, reference laboratory and telemedicine consultation services, and practice management software—enhance the ability of veterinarians to provide advanced medical care, improve staff efficiency and to build more economically successful practices. We also develop and manufacture diagnostic tests and information for the global production animal industry, including poultry and livestock, as well as tests for the quality and safety of water and milk. Please visit our website, IDEXX.com/careers, for further information and to view all of our job opportunities.
