As a Product Manager, you will drive the development and success of IDEXX's innovative veterinary software platforms, including Vello. Based in a collaborative environment, you will play a key role in shaping products that connect veterinary practices with pet owners and support how care is delivered to animals.
Our Veterinary Software division has evolved from a supporting service for diagnostic customers into a core strategic offering. Today, we serve tens of thousands of veterinary practices worldwide with software that helps manage workflows, interpret diagnostics, coordinate patient care, and strengthen connections with millions of pet owners. As part of this transformation, you will help build the next generation of our software platform.
Why this role matters
This role is critical to shaping how veterinary practices connect with pet owners in a digital-first world. By driving appointment scheduling and client engagement capabilities within Vello, you will help practices operate more efficiently, strengthen relationships with pet owners, and improve access to care and animal health outcomes.
In this role
You lead the ideation, development, and launch of innovative veterinary software products
You define and drive the product experience for appointment scheduling and client engagement capabilities within Vello
You conduct market and user research to identify customer needs, opportunities, and product enhancements
You champion the product vision and act as a product expert across the organization
You develop and evolve the product business case, balancing customer value with commercial outcomes
You maintain and prioritize the product backlog, ensuring high-quality user stories and clear requirements
You lead sprint planning, backlog refinement, and ongoing Agile delivery activities
You collaborate closely with engineering, design, and marketing teams to deliver high-quality solutions
You provide ongoing support and guidance to engineering teams throughout the development lifecycle
You communicate product progress, insights, and outcomes to stakeholders
You measure product success using data, customer insights, and performance metrics
You manage dependencies across teams and coordinate delivery within a scaled Agile environment
You develop product strategies and roadmaps, including cost-benefit analysis and prioritization of investments
What you need to succeed
Bachelor's degree in Business, Computer Science, Engineering, or a related field
Proven experience as a Product Manager or in a similar product management role
Demonstrated success managing products throughout the product lifecycle
Experience working in B2B or B2B2C environments
Strong ability to gather, define, prioritize, and communicate product requirements
Excellent written and verbal communication skills
Strong problem-solving skills with a hands-on and proactive approach
Experience collaborating effectively with cross-functional teams in a matrixed environment
Experience working with SaaS or platform-based products
Familiarity with Agile delivery frameworks and product-led development practices
Experience within healthcare, veterinary, or related industries
What you can expect from us
Structured onboarding, training, and performance-driven development opportunities
Competitive compensation and incentive opportunities
Continuous learning and development resources, both internal and external
Hybrid working environment with strong cross-functional collaboration
Technology equipment to support work and personal use
A supportive, high-performing team focused on innovation and customer value
Additional wellbeing, learning, and career growth benefits
Why IDEXX
We're proud of the work we do, because our work matters. An innovation leader in every industry we serve since 1983, our team members help pet owners worldwide keep their companion animals healthy and happy, ensure safe drinking water for billions, and help farmers protect livestock and poultry from disease.
Within IDEXX Veterinary Software, we are transforming how veterinary teams manage workflows, connect with clients, and deliver care. Our solutions help practices operate more efficiently while strengthening engagement with pet owners and improving patient outcomes.
We have customers in over 175 countries and a collaborative global workforce. Our culture embraces challenges, encourages learning and discovery, and supports employees with competitive compensation, benefits, and meaningful work that drives improvement.
If meaningful work and a sense of purpose are at the top of your list, you'll find it here.
Let's pursue what matters together.
IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.
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Skills Required
- Bachelor's degree in business, Computer Science, Engineering, or a related field
- Proven experience as a Product Manager or similar role in product management
- Proven track record of managing all aspects of a successful product throughout its lifecycle
- Excellent written and verbal communication skills
- Strong problem-solving skills
- Skilled at working effectively with cross-functional teams
IDEXX Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about IDEXX and has not been reviewed or approved by IDEXX.
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Healthcare Strength — Health coverage is described as comprehensive with day-one eligibility and added programs for mental health and musculoskeletal care. Feedback suggests insurance quality is strong, with multiple plan options and supportive wellness services.
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Retirement Support — Retirement savings support is highlighted through a clear 401(k) match that begins after an initial waiting period. Feedback suggests this materially strengthens total compensation beyond base pay.
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Leave & Time Off Breadth — Time-off programs are depicted as generous, including PTO, paid holidays, and volunteer days. Parental leave and adoption assistance add to the breadth of paid leave options.
IDEXX Insights
What We Do
10,000 people, one global focus - enhancing the health and well-being of pets, people, and livestock. We are passionate about what we do at IDEXX – and why wouldn’t we be? When you’re working to raise the standard of care for pets, make drinking water safe for billions and keep our livestock population around the globe healthy and free of disease, it’s no wonder that what we do each day is more than just a job. There’s an energy across IDEXX that is contagious – where caring and committed people come together to make things better. IDEXX Laboratories, Inc. (NASDAQ: IDXX), a member of the S&P 500, is a leader in pet healthcare innovation, serving practicing veterinarians around the world with a broad range of diagnostic and information technology-based products and services. Headquartered in southern Maine, we conduct operations through more than 70 locations around the world and serve customers in over 175 countries. Our primary business focuses on pet health, a growing market around the world. Our products —in-clinic diagnostic tests and instrumentation, reference laboratory and telemedicine consultation services, and practice management software—enhance the ability of veterinarians to provide advanced medical care, improve staff efficiency and to build more economically successful practices. We also develop and manufacture diagnostic tests and information for the global production animal industry, including poultry and livestock, as well as tests for the quality and safety of water and milk. Please visit our website, IDEXX.com/careers, for further information and to view all of our job opportunities.
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