About the Role:
We’re looking for a passionate and product-minded Social Product Manager to join Uberall’s Product team and lead the evolution of our Social presence and engagement capabilities. In this role, you’ll own the product experiences that help multi-location brands manage, optimize, and scale their social presence across platforms, turning social channels into a meaningful driver of visibility, engagement, and customer trust.
You’ll work at the intersection of social media, local marketing, and SaaS platforms, collaborating closely with engineers, designers, data, and go-to-market teams. Your mission is to help customers easily publish, manage, analyze, and improve their social content and performance, while ensuring these experiences are intuitive, scalable, and tightly integrated into Uberall’s broader local marketing platform.
If you’re excited about building social products that deliver real business outcomes for brands and locations, this role is for you.
Your Responsibilities
Own the vision, strategy, and roadmap for Uberall’s Social product area, covering social publishing, content management, engagement, analytics, and integrations with major social platforms.
Lead continuous discovery through customer interviews, usability testing, data analysis, and close collaboration with Product Design and Product Data.
Translate customer needs and business goals into clear product requirements, user stories, and prioritized initiatives.
Design and evolve intuitive workflows that help users efficiently manage social content across many locations and channels.
Partner closely with engineering to plan, prioritize, and deliver high-quality features while balancing speed, scalability, and platform reliability.
Drive adoption and engagement by improving feature discoverability, usability, and perceived customer value within the product.
Collaborate with Marketing, Sales, Customer Success, and Support to ensure strong launches, enablement, and customer adoption of new social features.
Define, track, and optimize key product and usage metrics related to social activity, engagement, and customer outcomes.
Stay on top of social platform trends, API changes, and best practices to ensure Uberall’s Social product remains competitive and future-proof.
Communicate clearly and proactively with stakeholders, providing transparency on priorities, progress, and tradeoffs.
Contribute to Uberall’s overall product culture by sharing learnings, improving processes, and raising the bar for product quality.
Your Profile
3+ years of experience in product management, ideally within SaaS, marketing technology, or social media platforms.
Strong understanding of social media ecosystems, content workflows, and how businesses use social channels to drive engagement and visibility.
Proven ability to lead discovery, break down complex problems, and ship customer-centric solutions.
Comfortable working with data to inform decisions and measure impact; experience with product analytics tools is a plus.
Experience collaborating closely with engineering and design in cross-functional product teams.
Ability to balance user needs, technical constraints, and business goals in a fast-moving environment.
Clear and structured communication skills; you can explain complex topics to both technical and non-technical audiences.
Ownership mindset: proactive, accountable, and driven to deliver outcomes.
Curious about social trends, platform changes, and emerging opportunities in local and multi-location marketing.
Fluency in English is required; additional languages are a plus.
Top Skills
What We Do
Uberall helps the world’s most innovative brick and mortar businesses stay relevant, competitive, and profitable, by using digital technology to win clicks online and feet offline.
