Product Manager

About LEAP

LEAP is the leading provider of Legal Practice Management Solutions in the world and is part of ATI – one of the largest international LegalTech companies. For more than 30 years, our curiosity and commitment to continual improvement has kept us reimagining productivity tools for lawyers and their staff to support our guiding purpose, to ‘Help lawyers who help people’. The market-leading software we develop, and support is used by more than 71,000 lawyers and their staff in small and medium-sized law firms.

Working alongside our international team of passionate high achievers, you’ll join a fast-growing technology business where things seldom stay the same for long. With more than 1000 smart, caring and ambitious ‘LEAPsters’ working together across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland and New Zealand, you’ll find yourself in good company here.

Meet the Family Law team 

Family Law is a division of LEAP Legal Software which specialises in software solutions for our Family Law vertical. This is a one-of-a-kind team paving the way for a new structure in LEAP which focuses on tailored products for specific verticals of law. This team includes experienced legal professionals, developers, designers, and client-focused operational experts. We have in-house Australian Family Lawyers who are the experts in guiding the direction that our products take, along with a mature client feedback function. 

What you'll do

As our newest Product Manager you’ll work closely with the Head of Product, Software Engineers, and the wider Family Law team to take full ownership of the product backlog , ensuring everything we build meets the needs of our users, customers and internal teams. The work you do will help define and deliver impactful features that contribute to our overarching mission to “help lawyers who help people”. 

To make this happen, you will:

• Work with internal teams to obtain an in-depth understanding of LEAP and Family Law products and the documentation requirements 

• Create, edit, and maintain clear, accurate online knowledge articles across all LEAP Family Law products 

• Producing Release Notes for releases 

• Training new and existing staff on using the software and demonstrate new features 

• Producing videos for online learning platforms  

• Writing clear and actionable user stories and acceptance criteria 

• Collaborating with head of product to understand the product vision and roadmap 

• Conducting QA testing as needed 

• Collating client feedback on new apps and features to improve user experience

What you'll bring

Apart from your 3+ years of experience as a Product Owner/Manager in the SaaS industry, your technical skillset will include: 

• The ability to work effectively with development teams; understands system architecture, APIs, integrations, and data flows 

• Expertise in managing product backlogs with multiple stakeholder inputs 

• Advanced writing skills, including editing and proofreading 

• Strong attention to detail and the ability to express complex technical ideas in a simplified way 

• Experience translating highly technical language into a voice for business audiences 

• Ability to work across multiple product lines  

• Familiarity with tools like Jira, Confluence, Synthesia or similar will be a bonus! 

You are the type of person who

• Is a confident communicator with outstanding presentation and facilitation skills 

• Is highly organised, proactive, and able to manage competing priorities. 

• Has excellent written and verbal communication skills; able to turn complex information into clear, actionable steps. 

• Is collaborative, open to feedback, and comfortable working cross-functionally to achieve shared goals. 

• Is eager to learn and comfortable working in a fast-paced environment 

LEAP is an inclusive, people-first company committed to breaking down institutional barriers that keep people from reaching their potential. If you meet some, but not all the requirements above, we encourage you to still submit your application.

Why join LEAP?

• Your work matters. Helping lawyers help people sits at the heart of everything we do. We solve real world problems that improve and support local, everyday law firms. So they can do their best work for the people in the communities they serve.
• Make an impact. You won’t be another ‘cog in the wheel’ here. We give full trust and autonomy for you to be heard, to work on big & complex projects – and to make a real difference.
• Work with a group of authentic, passionate people who love what they do.
• Flexible and hybrid working. We'd like to find this person in Sydney, but we want you to work in a way that suits you and we're open to flexible arrangements that support you.
• Grow your career with us. Our founder Christian Beck has been building legal tech businesses for over 30 years. There are opportunities galore to expand your career based on where your interests lie. We're not afraid to pivot based on market conditions - you will always have the opportunity to stay ahead of the curve and do your best work here.
• Have fun with us. Celebrations. Socials. Sports teams. Access to sailing and yacht events.
• We value your well-being - enjoy an additional paid wellbeing day every year, free gym membership, corporate dental plan and weekly massages in the office.
• Work in a new, beautiful office space – with a catered lunch and breakfast every week, fully stocked kitchen and an on-site barista.
• Access to LEAP Home - a program unique to LEAP to support you in buying your primary residence. 

#LI-MB1