Jobs at LEAP Legal Software US

Generates and qualifies new business opportunities for legaltech SaaS solutions through outbound calls, email, LinkedIn, and personalised prospecting. Researches law firms, identifies decision-makers, conducts discovery conversations, arranges product demonstrations, maintains CRM records, and manages follow-ups. Collaborates with Product Consultants and Marketing while achieving activity, meeting, qualified-opportunity, and pipeline targets. The role includes structured training, coaching, and career development.

Provides third-level technical support for LEAP Legal Software, troubleshooting live client environments, investigating incidents, prioritizing escalations, and coordinating with helpdesk, development, and third-party teams. The role also supports release testing, identifies helpdesk trends, communicates incident updates, and guides regional second-level support teams.

Generates and qualifies new business opportunities for legaltech SaaS solutions through account research, outbound calls, email, social selling, and discovery conversations. The role schedules product demonstrations, maintains CRM records, nurtures prospects, collaborates with sales and marketing teams, and meets activity, meeting, opportunity, and pipeline targets.

Conduct high-volume outbound calls to prospective law firms, generate qualified leads, schedule meetings, build relationships through social media, and meet sales KPIs and team goals. The role requires strong communication, negotiation, presentation, time-management, and CRM skills, with opportunities for training and career growth in sales.

Manage customer relationships and drive successful adoption of LEAP legal practice management software. Responsibilities include onboarding, implementation support, training, product guidance, customer health monitoring, issue resolution, renewals, retention, webinars, and identifying advocacy opportunities. The role supports legal professionals nationwide through onsite and remote engagement and requires frequent travel.

Designs and maintains backend services, RESTful APIs, integrations, event-driven solutions, and React applications. The role emphasizes C# and .NET backend development, with frontend work in React, automated testing, code reviews, CI/CD, scalable architecture, and independent technical research. The engineer collaborates cross-functionally to deliver maintainable legal technology products and contributes to improving engineering practices, tooling, and standards.

Build full-stack features, APIs, backend services, and frontend experiences for an AI legal risk management platform. Develop and structure risk insights delivered through MCP, integrate with LEAP’s AI ecosystem, and prototype LLM-powered capabilities. Contribute to architecture, reliability, observability, performance, and end-to-end feature delivery while collaborating closely with a startup-style team.

Build and maintain full-stack software for legal practice management applications. Responsibilities include developing responsive front-end applications with JavaScript or TypeScript, building C#/.NET backend services and APIs, integrating LLMs and emerging AI tools, collaborating on cloud deployments, contributing to architecture, writing tests, fixing bugs, and participating in agile delivery.

Manage a portfolio of UK law-firm clients, understand their business needs, align software and services with their goals, and drive adoption and retention. Responsibilities include client relationship management, requirements analysis, training, troubleshooting, feedback gathering, expectation management, upselling, and cross-functional collaboration with Product Management, Sales, and Marketing. The role requires legal-sector knowledge, strong communication and analytical skills, software confidence, a full UK driving licence, and willingness to travel.

Design end-to-end user experiences and interfaces for legal practice management software. Create user flows, wireframes, prototypes and polished UI designs, collaborate with PMs and engineers, run user research/testing, contribute to the design system, and own features from discovery to delivery.

Create, update and test automated legal forms and precedents for property law; research legislation, maintain compliance, implement JavaScript enhancements, respond to client feedback, and collaborate with internal teams to improve LEAP matter types.

Build and maintain full-stack features across a .NET/C# backend and React frontend. Design and consume RESTful APIs, write efficient SQL, implement automated tests, participate in code reviews, debug full-stack issues, and collaborate with product and design to deliver maintainable, production-ready software.