Jobs at LEAP Legal Software US

Conduct high-volume outbound calling to prospective law firms, generate qualified leads, schedule meetings for the Business Development team, build relationships through social media, and meet weekly and monthly performance goals. The role requires CRM and Microsoft Office proficiency, strong communication and negotiation skills, effective time management, resilience, emotional intelligence, and a competitive, results-oriented mindset.

Sell cloud-based legal practice management software, achieve revenue quotas, manage assigned territories, develop sales strategies, prospect for new business, conduct webinars and presentations, negotiate deals, maintain Salesforce pipeline data, forecast accurately, and collaborate with BDRs and internal teams. The role requires consultative selling, strong communication, commercial acumen, time management, product knowledge, and a results-oriented approach.

Manage customer relationships and guide legal-sector clients through LEAP software onboarding, implementation, training, adoption, and ongoing success. Monitor customer health, NPS, and usage data; resolve concerns with internal teams; support renewals, retention, product adoption, webinars, and industry events. The role requires nationwide travel, including onsite client support, and involves identifying reference customers and new business opportunities.

Owns product enablement for LEAP employees by designing role-based onboarding, release training, learning content, live sessions, and knowledge checks. Partners with Product and frontline teams to maintain current learning resources, track proficiency, identify knowledge gaps, and improve training outcomes. Requires deep LEAP product knowledge, strong facilitation and content creation skills, stakeholder management, organization, and independent ownership.

Owns marketing strategy for LEAP AU’s legal practice areas, including positioning, ICP development, product and feature launches, expert content, events, podcasts, social campaigns, sales enablement, and performance measurement. The role partners with lawyers, product teams, designers, and sales to drive awareness and adoption across six practice areas while supporting broader marketing strategy and team growth.

Own the visual identities of LEAP’s Australian practice-area verticals while maintaining alignment with the master brand. Develop logos, visual systems, illustrations, campaigns, landing-page graphics, brochures, event materials, and product-launch assets. Translate complex software concepts into clear visuals, collaborate with marketing, product, web, and practice-area teams, and experiment with AI-driven design technologies. The role requires an autonomous designer comfortable managing briefs, ambiguity, and competing priorities.

Provides client support and technical issue resolution for LEAP legal practice software through email, phone, and chat. Guides users through product features, installation, troubleshooting, and software-related business needs. Creates self-service resources such as how-to articles and demonstration videos. Requires strong communication, writing, customer service, computer troubleshooting, Microsoft Office, attention to detail, and the ability to work independently and collaboratively.

Own LEAP’s global learning and development strategy, roadmap, budget, and delivery. Build manager development, onboarding, compliance, product training, and core capability programs; implement and manage a centralized LMS; facilitate learning and coach leaders; partner with executives, People and Culture, internal experts, and external providers; and measure program participation and effectiveness.

Create, update, automate, proofread, and test employment law forms and precedents. Research official forms and procedural requirements, apply legislative updates, use Microsoft Word and automation tools, investigate document issues, incorporate client feedback, and collaborate with legal specialists and internal teams. The role includes training in JavaScript and LEAP’s document automation tools.

Lead People & Culture partnering across Australia and New Zealand, coaching P&C Partners and owning the employee lifecycle. Manage performance, remuneration, engagement, onboarding, offboarding, employee relations, policies, compliance, talent reviews, succession planning, and people reporting. Serve as the senior escalation point for complex employee matters while improving processes, quality, and team capability in a fast-moving technology business.

Manage post-sale relationships with law firm clients using LEAP software. Demonstrate features, improve product adoption, monitor client health, identify at-risk accounts, support retention and expansion, maintain Salesforce records, gather feedback, and represent the company at client and industry events. The role requires strong relationship management, presentations, negotiation, and willingness to travel within Australia.

Guide legal-sector clients through LEAP software onboarding, implementation, training, adoption, and ongoing success. Build customer relationships, monitor health metrics and usage, resolve issues, support renewals, promote product functionality, and identify references and new business opportunities. The role includes onsite and remote customer engagement, webinars, industry events, and nationwide travel.

Generates and qualifies new business opportunities for legaltech SaaS solutions through outbound calls, email, LinkedIn, and personalised prospecting. Researches law firms, identifies decision-makers, conducts discovery conversations, arranges product demonstrations, maintains CRM records, and manages follow-ups. Collaborates with Product Consultants and Marketing while achieving activity, meeting, qualified-opportunity, and pipeline targets. The role includes structured training, coaching, and career development.

Conduct high-volume outbound calls to prospective law firms, generate qualified leads, schedule meetings, build relationships through social media, and meet sales KPIs and team goals. The role requires strong communication, negotiation, presentation, time-management, and CRM skills, with opportunities for training and career growth in sales.

Designs and maintains backend services, RESTful APIs, integrations, event-driven solutions, and React applications. The role emphasizes C# and .NET backend development, with frontend work in React, automated testing, code reviews, CI/CD, scalable architecture, and independent technical research. The engineer collaborates cross-functionally to deliver maintainable legal technology products and contributes to improving engineering practices, tooling, and standards.

Manage a portfolio of UK law-firm clients, understand their business needs, align software and services with their goals, and drive adoption and retention. Responsibilities include client relationship management, requirements analysis, training, troubleshooting, feedback gathering, expectation management, upselling, and cross-functional collaboration with Product Management, Sales, and Marketing. The role requires legal-sector knowledge, strong communication and analytical skills, software confidence, a full UK driving licence, and willingness to travel.

Build and maintain full-stack features across a .NET/C# backend and React frontend. Design and consume RESTful APIs, write efficient SQL, implement automated tests, participate in code reviews, debug full-stack issues, and collaborate with product and design to deliver maintainable, production-ready software.