Search the 13 jobs at LEAP Legal Software US

As a Client Support Specialist, you will facilitate excellent customer service by resolving product inquiries, troubleshooting application issues, and assisting clients via calls and emails in a high-volume environment. You will also manage records in Salesforce and contribute to improving customer experience and internal efficiencies.

The Customer Success Consultant role involves engaging with UK law firms to ensure their success with the company's legal business management software. Key responsibilities include understanding client needs, providing training and support, gathering feedback for product enhancements, and acting as an advocate for clients within the company.

As LEAP's first Revenue Analyst, you'll streamline revenue operations, enhance reporting accuracy, and support strategic initiatives to drive business growth by ensuring data integrity, analyzing complex data sets, developing dashboards, and collaborating with various teams for process optimization.

As a Client Success Consultant, you will maintain client relationships, ensure software adoption, minimize churn, provide training, and communicate effectively with clients. You'll work cross-departmentally to improve client satisfaction and retention through proactive engagement and support.

The AI Product and Adoption Manager will lead the implementation and adoption of AI solutions within the family law sector, focusing on stakeholder engagement, user training, and continuous improvement of AI-driven features to better serve family law practitioners in Australia.

The Customer Success Consultant will assist UK law firms by understanding their business needs, educating them on best practices, and providing proactive support to ensure effective use of software. Responsibilities include client analysis, feedback relay to internal teams, and contributing to product enhancements while promoting client satisfaction and retention.

The Software Engineer will develop user-friendly front-end applications, focusing on bug fixes and new innovations. Responsibilities include building calculation objects, developing Word Apps, creating technical documentation, collaborating with teams, and optimizing applications for performance.

The Legal AI Specialist will facilitate the adoption of AI technologies within LEAP's client base, ensuring client engagement and education on AI tools to enhance productivity. Responsibilities include developing adoption strategies, overseeing objectives, conducting training, and collaborating with internal teams to improve client experiences.

This role involves leading legal operations for LawY in Canada, managing the verification of AI-generated legal content, providing strategic advice on legal content and product development, and ensuring client satisfaction through regional user testing and collaboration with partners.

As a Customer Success Manager at LEAP, you will be responsible for ensuring customer retention, maximizing satisfaction, and minimizing churn. Your role involves onboarding new users, providing ongoing support, and advocating for customer needs. You'll analyze customer feedback to enhance their use of the LEAP software and conduct training sessions to ensure effective adoption of the product.

The Sales Manager at SOS will identify and close new enterprise business sales opportunities, especially within the legal sector. Responsibilities include demonstrating software solutions, meeting sales targets, and collaborating with colleagues on strategies. The role demands excellent communication and analytical skills for effective client engagement.

As Head of Wills and Probate at LEAP Estates, you will develop and shape the software solutions for Wills and Probate, engage with clients for feedback, ensure compliance with legal standards, and drive product adoption and improvement initiatives.

The Sales Consultant will be responsible for qualifying, pursuing, and closing new business sales opportunities. The role involves cold calling, demonstrating products to potential clients, and achieving sales targets while liaising with senior staff to develop sales strategies.