Backbase is a global leader in engagement banking platforms – trusted by over 150 financial institutions worldwide. Our mission is to empower banks and credit unions to innovate faster and deliver seamless, personalized digital experiences to millions of end-users.
We’re scaling our Kraków R&D hub – and we want product thinkers, creators, and doers to join us in building something impactful. As a Senior Product Manager, you’ll lead the evolution of our banking platform used by global clients. You’ll collaborate with world-class teams, work in a modern agile environment, and help shape the next generation of financial technology.
What You’ll Be Doing- Drive the product strategy, roadmap, and delivery for key areas of our banking platform
- Collaborate with designers, engineers, business stakeholders, and other PMs to shape features from idea to launch
- Conduct discovery and user research to deeply understand customer needs and industry trends
- Prioritize trade-offs using data, feedback, and product intuition
- Ensure successful execution – you own the outcome, not just the backlog
Must-haves:
- 5+ years experience as a Product Manager in a software product company
- Strong track record of end-to-end product ownership (ideation → launch → iteration)
- Experience working closely with engineers and agile delivery teams
- Excellent communication and stakeholder management skills
- A product mindset: customer-focused, curious, and outcome-driven
Good-to-haves (we’ll support your learning):
- Familiarity with SaaS, cloud-native platforms, or digital platforms
- Interest or experience in fintech, banking, or digital customer journeys
- Knowledge of DevOps or observability tools
If you’re passionate about creating great products but don’t tick every box above – please apply anyway. We value growth potential and diversity of thought.
What We Offer- Competitive compensation based on experience & contract type
- Flexible hybrid model: Work from home with 2 days/week in our beautiful Kraków office (High5ive, next to main station)
- Benefits that matter:
- Private medical care (LuxMed)
- Training budget and internal knowledge-sharing sessions
- High-end gear and tools of your choice
- Employee referral program
- Paid volunteering days
- My Benefit Cafeteria & Multisport
- Free lunches & breakfasts at the office
Why You’ll Love Working Here
You’ll join a passionate and diverse global team (70+ nationalities!) that values impact, autonomy, and collaboration. In Kraków, you’ll be part of a growing product and engineering center where ideas matter and ownership is encouraged. We believe in moving fast, being bold, and building a culture where people thrive.
Top Skills
What We Do
Backbase is a fast growing fintech software provider that empowers financial institutions to accelerate their digital transformation and effectively compete in a digital-first world. We are the creators of the Backbase Omni-Channel Banking Platform, a state-of-the-art digital banking software solution that unifies data and functionality from traditional core systems and new fintech players into a seamless digital customer experience. We give financials the speed and flexibility to create and manage seamless customer experiences across any device, and deliver measurable business results. We believe that superior digital experiences are essential to stay relevant, and our software enables financials to rapidly grow their digital business. More than 120 financials around the world have standardized on the Backbase omni-channel banking platform to streamline their digital sales and self-service operations across all digital touchpoints. Our customer base includes ABN AMRO, Bank ABC, Barclays, BPI, CheBanca!, Citizens Lightstream, Credit Suisse, Fidelity, HDFC, IDFC, KeyBank, Ila Bank, Me Bank, Navy Federal, PostFinance, RBC, RBS, Standard Bank, Societe Generale, Truist, U Bank and Westpac.
Industry analysts Celent, Gartner, Forrester and Ovum recognize Backbase as an industry leader in terms of omni-channel banking platform capabilities, and award the company high marks for its deep focus on customer experience management and unparalleled speed of implementation. Forrester named us a leader in the Forrester Wave for Omni-Channel Banking and Ovum nominates Backbase as the market leading provider of next-generation digital channel banking platforms.
Backbase was founded in 2003, is privately funded, with headquarters in Amsterdam (HQ Global) and Atlanta (HQ Americas) and regional operations in Boisse, Cardiff, Dubai, Kraków, Mexico City, New York, Toronto, Singapore, Sydney and Tokyo.
