Product Manager

Touch, a Conetic Group company, is a disruptive Content Service Provider focused on delivering exceptional onboard experiences for aircraft and the broader transportation industry. Established in 2011, Touch is headquartered in Miami, with an additional main office in Portugal. At Touch, we understand what makes airlines unique and deliver timely, effective solutions to support them in achieving excellence. We’re an agile, young-minded, and service-oriented company, always at the forefront of industry innovation. Our qualified, resourceful, and empowered team breathes respect for airlines, suppliers, and one another.

About the role:

As our Product Manager, you will play a crucial role in leading the development and enhancement of the Touch Media Center (TMC) within Touch. You’ll be responsible for setting the product roadmap and ensuring its continuous evolution to meet the needs of Touch's customers, team, vendors, and partners. The ideal candidate will be proactive, collaborative, and bring a hands-on approach to product management.

About the responsibilities:

• Define and implement a clear product vision for our digital products;

• Manage the product backlog and user stories, ensuring alignment with business goals and customer needs;

• Prioritize and manage product requirements, balancing competing priorities and resources effectively;

• Oversee all stages of product development, including working with vendors and internal teams;

• Anticipate customer needs and translate them into actionable stories for new or updated features;

• Collaborate across departments to capture end-users' needs and integrate them into the product roadmap;

• Provide regular updates to upper management on the progress of the product roadmap execution;

• Create and maintain comprehensive product documentation to support development and operations.

About you:

• Fluency in English;

• Minimum of 5 years of experience leading product development projects under the Agile methodology;

• University degree in IT-related area, Business Administration, Finance, Engineering, or Marketing;

• Proven track record of successfully managing product backlogs and delivering high-quality products on schedule;

• Experience working with cross-functional teams and external vendors in a dynamic environment;

• Experience with product lifecycle management;

• Strong communication and interpersonal skills, with the ability to collaborate effectively across teams and levels of the organization;

• Proactive and resourceful mindset, with the ability to work autonomously and drive initiatives forward;

• Passion for excellence and continuous improvement, with a focus on delivering value to customers;

• Adaptability and flexibility to thrive in a fast-paced, rapidly changing environment;

• Expertise in Agile methodology and Scrum framework;

• High proficiency in IT systems and tools relevant to product management.

About the benefits:

• Flexible working hours;

• International team;

• Birthday Leave;

• Health Insurance.

Conetic Group is committed to fostering an inclusive and diverse work environment, where all individuals are treated with respect, dignity, and fairness. We believe in providing equal opportunities for employment and advancement, regardless of factors such as race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic. This policy sets forth our commitment to promoting equal opportunity and diversity within our organization.