The Role
Fourth is the world’s largest and fastest-growing global leader of end-to-end restaurant and hospitality management technology solutions. We pride ourselves on delivering a world-class SaaS experience for our clients by building long term partnerships starting from the first phone call. We know our recipe for success at Fourth is our amazing team... and that starts with hiring the right people!
Interested in joining our smart, fun, and talented team?
We are seeking an experienced and confident Product Manager – Platform to lead the development and expansion of our new manager- and employee-focussed apps on web and native.
This individual will play a critical role in shaping and delivering the product roadmap, driving app usage, and ensuring our solutions meet the complex needs of global restaurant and hospitality operators.
The ideal candidate must have a strong background in Product Management, with recent experience in B2B or B2C app delivery being highly desirable.
Primary responsibilities
- Product Strategy: Define and own the product vision and strategy, ensuring alignment with the company’s overall business objectives.
- Product Roadmap: Develop and manage the product roadmap, prioritizing features based on business needs, customer feedback, and market research.
- Stakeholder Collaboration: Work closely with engineering, design, marketing, and sales teams to ensure successful product delivery.
- Customer Insight: Gather and analyse customer feedback, market trends, and competitor products to inform product decisions.
- Feature Development: Lead the development and launch of new product features, including defining clear product requirements and ensuring timely delivery.
- Performance Metrics: Define key performance indicators (KPIs) to assess product performance and ensure continuous improvement.
- Go-to-Market Strategy: Collaborate with marketing and sales teams to develop go-to-market plans and ensure successful product launches.
- Cross-functional Leadership: Act as the main point of contact between all teams involved in the product lifecycle.
- Product Lifecycle Management: Manage the full product lifecycle, from concept to launch, and through post-launch evaluation and optimization.
Key skills and competencies
- Technical Skills: Understanding of software development processes and technologies, and ability to translate technical concepts into clear requirements.
- Analytical Skills: Strong ability to analyse data and make informed decisions based on insights and performance metrics
- Agile Methodology: Familiarity with agile project management methodologies and tools (e.g., Jira, Confluence).
- Market & Customer Focus: Deep understanding of customer needs and market trends to inform product decisions.
- Problem-Solving: Strong problem-solving skills with a creative, customer-centric mindset.
- Project Management: Experience in managing multiple projects simultaneously and working under tight deadlines.
- Communication: Excellent communication and presentation skills, with the ability to collaborate with cross-functional teams and stakeholders.
- Leadership: Ability to influence and motivate teams without direct authority, with strong interpersonal and relationship-building skills.
Preferred experience and/or qualifications
- 2-5 Years experience as a Product Manager
- Bachelor’s Degree is generally required; an MBA or advanced degree is often preferred but not always required
- Experience in SaaS (bonus if in hospitality or retail)
- Proficiency with analytics and product management tools
- Familiarity with go-to-market and product launch strategies.
- Knowledge of UX/UI principles and experience working closely with design teams.
Benefits
🏖 Holidays. We all need to rest so you get 25 basic holidays with the option to grow up to 30 with service + your birthday off + bank holidays!
⌚️ ️Flexible working! Use our flexible working hours and hybrid working environments to manage it.
🧘♀️ Wellness activities and a lot of pampering included. On top of that, you can add gym subscription discounts.
💻 Laptop and equipment.
🏥 Healthcare expense claim tools!
📔 Like in life, at work we also want you to grow with certifications.
🎉 Annual meet ups!
👥 Enhanced parenting scheme!
🚲 Cycle to work scheme and season ticket loan provided.
🏦 Pension and life insurance? Several, for you to choose what looks convenient.
💷 On demand pay tools for you to be able to access salary even before the end of the month!
Our Story
In July 2019 Fourth joined forces with HotSchedules to become the global leader in end-to-end restaurant and hospitality management technology solutions. Together, the merged company now represents the world’s largest and only provider of end-to-end restaurant and hospitality management solutions for customers across the globe and of all sizes—from a single location or franchisee restaurant to a global restaurant or hotel chain. The combined company’s complete software-as-service (SaaS) solution suite including scheduling, time & attendance, applicant tracking, training, inventory management / procurement, HR / benefits and payroll services now serves customers in 120,000 locations worldwide and is supported by a dedicated, unified team across offices in the US, UK, Bulgaria, China, Australia, and UAE.
Fourth is an Equal Opportunity Employer
All qualified applicants will receive consideration without discrimination because of sex, gender identity, gender expression, sexual orientation, marital status, race, color, age, national origin, military status, religion, or disability or any other legally protected status.
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The Company
What We Do
In July 2019, two companies with a startlingly similar mission to provide end-to-end, best-in-class technology and services for the restaurant and hospitality industries merged to fulfill their mission together as HotSchedules, Now Powered by Fourth.
Why Work With Us
Be part of the vibrant, enthusiastic and growing team at HotSchedules Now Powered by Fourth - well-known across the globe for bringing all aspects of restaurant management to the cloud. This is your chance to join a hip, Austin-based tech team that has a passion for serving those who serve others!
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