The opportunity
We have an opportunity for a Product Manager to join us on the exciting and rewarding path we are taking here at Castle Trust Bank. Having become a fully authorised bank in 2020, we pride ourselves in being a fintech challenger bank, providing specialist property mortgages, retail finance lending and savings accounts to a variety of customers.
Joining our Property division, you will lead and oversee the product proposition for our Property function. This role involves managing product design, development, and performance monitoring to meet business objectives. Key responsibilities include:
- Designing and overseeing new and existing products, including pricing structures and governance.
- Monitoring product and business performance, providing regular reporting to senior stakeholders (ALCO, ExCo).
- Conducting market analysis to understand competitive landscapes and identify growth opportunities.
- Driving strategies for revenue diversification and margin improvement.
- Building and maintaining strong relationships with brokers and other key stakeholders.
- Staying updated on industry innovations, risks, and regulatory changes.
- Collaborating with Treasury and Data teams for forecasting and performance analytics.
This role will benefit a hybrid working arrangement, to be based between our Basingstoke office (3 days) and working the rest of the week from home.
What we are looking for in you…
What is important to us is that you have strong business acumen, commercial awareness and strategic thinking capabilities. You will have in-depth knowledge of the mortgage lending market and mortgage related products having worked in a regulated credit environment and proven experience in product management or development, showcasing measurable business benefits. You will need to be adept in proposition development with a strong understanding of the product lifecycle, with the ability to analyse diverse information sources, including market trends, customer and retailer feedback, and internal requirements, to drive product strategies.
What is equally important is that you have exceptional presentation and communication skills, with the ability to effectively engage stakeholders at all levels. You will have a versatile skillset, capable of collaborating across commercial, marketing, operations, finance, project, and IT teams. Attention to detail and a commitment to maintaining high-quality standards is also important.
What’s in it for you…
As well as a competitive salary, we offer an annual performance related bonus based on individual and company performance. In addition, a generous contributory pension scheme through Hargreaves Lansdown, life assurance, 25 days annual leave (plus bank holidays on top) with the option to buy/sell up to 5 additional days (terms apply). In addition, you will receive an extra day paid annual leave for Volunteering.
Wellbeing is also high on our agenda, and we offer healthcare benefits through Equipsme. In addition, all colleagues have free access to TELUS Health EAP to support their health and wellbeing. We also offer free eye test vouchers and discounted gym membership, and if that’s not enough, we also offer season ticket travel loans (if applicable).
Caught your attention? If so, we’d love to talk to you and tell you more about what it’s like to work at Castle Trust Bank – The Place To Work!
Castle Trust Bank is an equal opportunity employer where we celebrate diversity and are committed to creating an inclusive environment for all our colleagues to thrive. We welcome applications from all and will not discriminate against any status/characteristic protected by law and will always base our decisions on merit.
We are proud to support people with disabilities and are committed to be a Disability Confident employer. If you are a person with a disability and meet the minimum criteria for the role you will be offered an interview. Should you require any reasonable adjustment to support you in your application for one of our opportunities, please contact
What We Do
Traditional financial service providers are often burdened with costly overheads including expensive branch networks, inflexible technology and huge armies of people. At Castle Trust Bank, we keep our overheads to a minimum and we use savings proceeds to fund our lending solutions.
In the past, we offered investment products to our customers which proved very popular. As a bank, we now offer savings accounts, giving our customers the added benefit of FSCS protection for their deposits. Our history means that we have a strong understanding of what our customers need and have built our savings range with those customers and their needs front of mind.
In a complex world, we strive for openness and clarity. We place the highest importance on treating our customers fairly not just because it's the right thing to do but because we know that the trust of our customers is crucial to our future success.
We recognise that for many mortgage customers, traditional solutions don't cut the mustard. These customers can often have high quality assets but unconventional income and so find it difficult to borrow at reasonable rates and on sensible terms.
What experienced buy to let investors need is lending with imagination. They need a lender that recognises cash flow and net worth are not the same thing. They need a lender that is flexible in their approach and makes considered, logical decisions. Castle Trust Bank is that lender.
We also offer point of sale finance through our Omni Capital Retail Finance arm. Partnering with retailers nationwide, we support their business by offering finance plans to their customers. OmniPort technology gives retailers paperless credit approval which fits seamlessly with their sales processes and customers can use our dedicated customer portal to keep up to date with their loans
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