Product Manager

Who We Are

Point32Health is a leading health and wellbeing organization, delivering an ever-better personalized health care experience to everyone in our communities. At Point32Health, we are building on the quality, nonprofit heritage of our founding organizations, Tufts Health Plan and Harvard Pilgrim Health Care, where we leverage our experience and expertise to help people find their version of healthier living through a broad range of health plans and tools that make navigating health and wellbeing easier.

We enjoy the important work we do every day in service to our members, partners, colleagues and communities. To learn more about who we are at Point32Health, click here.

Job Summary

This role is a hybrid role with frequent remote work.
The Product Manager will work in a fast-paced environment and will be responsible for defining key components of the assigned product utilizing deep industry expertise and knowledge of the assigned area and the end customer. The Product Manager will be responsible for providing the assigned product vision and roadmap that enables the Team to build and deliver the highest value product features quickly and accurately. You will be expected to collaborate closely with the Sr. Product Manager and Commercial Markets Sales colleagues, business stakeholders, and business owners to ensure a successful implementation and that the product exceeds all client expectations. The Product Manager requires both customer and business-oriented knowledge and communication skills. You will report to the Vice President of Specialty Products. You will work closely with a diverse team of talented and passionate teammates to ensure that products are aligned to the organization’s vision and goals. This role affords you the opportunity to expand your skills by working alongside talented and passionate teammates from diverse backgrounds.

Key Responsibilities/Duties – what you will be doing

• Understanding of key assigned functions – with an initial focus on large group Dental and Vision products
• Identify, document, and refine requirements from business problems
• Thrives in a team environment to drive decision making
• Makes priority decisions for product based on measurable business and operational value
• Ability to prioritize task completion based on the objectives of the department
• Forecast product/feature delivery timeframes in collaboration with your team
• Proficiency in coordinating projects from planning, through implementation, to execution
• Works with the Sr. Product Manager to implement, evaluate and enhance the product roadmap
• Documents business processes and produces process design workflows as needed
• Conducts User Acceptance Testing (UAT) as appropriate
• Other duties and projects as assigned

Qualifications – what you need to perform the job

Education

• Required (minimum): Bachelors’ Degree in Business or Health Administration
• Preferred: Master’s degree

Experience

• Required (minimum): 5-7 years in the Health, Dental or Vision Insurance industry
• Preferred: 5-7 years of Proven multiple project management experience. Experience working as a Product Owner, Business Analyst or Product Analyst

Skill Requirements

• Results-oriented, and able to influence others to meet goals in positive manner
• Experience in process definition, often in ambiguous situations
• Ability to communicate effectively both verbally and on paper, and at all levels of the organization (in particular, PowerPoint presentations)
• High level Presentation skills required
• Ability to make decisions in a timely swift manner.
• Ability to manage projects and identify, analyze and solve practical problems taking into account relevant factors and a wide variety of variables
• High level of independent judgment and initiative required
• Start-up mentality and desire to innovate at a fast pace
• Excellent critical thinker skills to make balanced, insightful decisions
• Ability to meet strict deadlines
• Problem solver
• Strong analytical skills
• Experience with vendor management
• Strong communication skills
• Willingness to listen, learn and accept other’s opinions

Working Conditions and Additional Requirements

• Must be able to work under normal office conditions and work from home as required.
• Work may require simultaneous use of a telephone/headset and PC/keyboard and sitting for extended durations.
• May be required to work additional hours beyond standard work schedule.

Compensation & Total Rewards Overview

Commitment to Diversity, Equity, Inclusion, Accessibility (DEIA) and Health Equity

​Point32Health is committed to making diversity, equity, inclusion, accessibility and health equity part of everything we do—from product design to the workforce driving that innovation. Our Diversity, Equity, Inclusion, Accessibility (DEIA) and Health Equity team's strategy is deeply connected to our core values and will evolve as the changing nature of work shifts. Programming, events, and an inclusion infrastructure play a role in how we spread cultural awareness, train people leaders on engaging with their teams and provide parameters on how to recruit and retain talented and dynamic talent. We welcome all applicants and qualified individuals, who will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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