About iRely
In 2008, iRely began selling its Commodity Management system to producers and processors. Since then, we have continued to expand and implement new software designed to deliver business management solutions for the petroleum distribution, retail, agriculture, and commodity industries.
Today, iRely remains privately owned and self-funded, with a long-term ownership plan that ensures private ownership for decades to come. Our commitment to customer success has made us a global leader in digital transformation.
Headquartered in Dallas, Texas with offices in Bangalore (India), and Makati City (Philippines), iRely has nearly 40 years of experience providing end-to-end ERP and CTRM to over 500 customers in more than 25 countries.
Here at iRely, we understand that your Business isn't simple, but our Innovative Software Solutions are.
Job Summary
We are seeking Software Product Manager with experience in ERP software product domain to lead our product vision, strategy, and execution within our various domains. This role is pivotal in driving innovative software solutions while ensuring compliance with regulatory requirements, efficient team collaboration, and customer satisfaction. As a Product Manager, you will manage cross-functional teams, including offshore teams in India and the Philippines, and play a key role in delivering high-quality software features and product maintenance. Provides assessments, evaluations, coordinating, and integrating the various stages of the product lifecycle, from conceptualization through execution.
This role is integral to the ongoing success and retention of the customers with iRely. This includes four key areas: Product development, Product quality and support, Continuous improvement, and Industry and domain
Key Responsibilities
Product development
- Gather, understand, and document customers' business needs by directly engaging the customers or working with implementation teams.
- Create functional and technical designs (including use cases, mockups, process and data flow diagrams, etc.), provide estimates of efforts, and create Statement of Work for customer approval.
- Guide offshore teams to ensure development is completed per requirements, on time, meeting performance benchmarks, and with quality.
- Collaborate with other Product Managers to ensure seamless software integration.
- Ensure product-related documentation and training material are properly created and promptly updated. Provide training during new team members onboarding and when new features are delivered.
- Engage outside business partners for 3rd party integration. Product quality and support
- Take ownership of product quality. Identify factors impacting quality and mitigate potential risks.
- Leverage internal programs to deliver product features of the highest quality.
- Serve as an escalation point or directly engage in customer support issues. Deliver resolution per Service Level Agreement.
- Embrace our Continuous Improvement culture in all aspects of product management: feature sets, quality, utilization, competitiveness in the marketplace, customer success, etc.
- Collaborate with other teams to achieve customer success throughout sales and go live process, and on an ongoing basis.
- Maintain focus on reducing support issues. Eliminate product bugs and reduce training-related issues by providing intuitive feature sets.
- Guide offshore teams to estimation skills to provide more accurate capacity needs.
- Grow offshore teams to advance their technical, analytic, and leadership skills.
Industry and domain
- Under the guidance of Business Unit Leader, we move the product forward based on company vision and industry trends.
Skills and Qualifications
- Requires 50% Travel to client sites in the US
- Strong understanding of Logistics
- Develop strong customer ties and feedback loop.
- Develop a base understanding of pricing and competitive landscape in product offerings.
- Bachelor’s degree in computer science, or similar.
- 5+ years of Product Manager experience
- 4+ years of experience in Business Analysis or relevant experience
- Strong written and verbal communication skills including technical writing skills.
- Domain experiences desired: Petroleum Wholesale Distribution, Dispatching, Logistics
- Experience in ERP system development or implementation desired
- Experience in MS SQL is strongly desired.
- Experience in a programming role desired
- Experience in a software company desired
- Position is fulltime and onsite at our Irving TX office
Work Authorization: Applicants must be legally authorized to work in the United States without the need for employer sponsorship, now or in the future.
We Offer
- Our corporate headquarters is in the heart of Los Colinas at Williams Square, the location offers a variety of amenities, including cafés, restaurants, fitness center, a lakeside pavilion, and more.
- We offer a highly competitive salary package and benefits to include Medical, Dental, Vision Insurance, Telemedicine, Health Reimbursement and Health Savings Accounts, Life, Disability, 401K, Paid Parking and more!
Why Choose Us?
At iRely, we empower our team members to lead with innovation and consistently exceed customer expectations. As a hands-on leader passionate about ERP Implementation and team success, you’ll have the chance to make a meaningful impact in this role. We provide competitive compensation, comprehensive benefits, and clear pathways for career growth, all within a supportive, collaborative environment that values your contributions.
Diversity and Inclusion
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.
Top Skills
What We Do
iRely’s commitment to customer success has made the company a global leader in digital transformation, providing best-in-class ERP software for commodity management, petroleum distribution, retail, grain operations, and agribusinesses. Headquartered in Fort Wayne, Indiana, with offices in Chicago, New Jersey, Texas, California, London, Bangalore (India) and Makati City (Philippines), iRely has nearly 40 years of experience delivering end-to-end enterprise resource planning (ERP) and commodity trading and risk management (CTRM) solutions to simplify complex business processes through a single point of truth. iRely has leveraged its deep industry experience and expertise to build genuine, lasting partnerships with over 500 customers in more than 25 countries.
For more information, visit iRely.com
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