Product Manager

Do work that matters.  

At AlertMedia, everything we do supports our mission: To save lives and minimize loss by identifying active threats globally and facilitating timely communications when an emergency threatens personal safety and business continuity. 

Our values which reflect our view on what’s important and what’s right include: We’re humans not robots, Customers always come first, We work better together, Simplicity is our strength, Our reputation is priceless, Hard work pays off.   

AlertMedia is seeking a dynamic Product Manager who is passionate about your products, and maybe even a little obsessive.  You see both the forest AND the trees. You are energetic, empathic and earnest. Collaborating with people across different functions comes naturally to you. You are known for your willingness to share information and having no ego. You refuse to give up when the path isn’t clear.  

Who you are: 

As an AlertMedia Product Manager you will have a primary role in setting the vision for our products while also playing an integral part in the day-to-day activities to make the vision a reality. We’re not just saying that it’s absolutely the truth. You’ll be joining a Product team that is represented at the highest levels of management and runs as a ‘flat’ organization, where every team member contributes strategically and tactically. 

Every day you’ll employ your ability to move smoothly between cross-functional teams, inspiring, learning and leading. Time with customers will be one of your best sources of improvements and new feature ideas. Best of all, you’ll be part of AlertMedia’s amazing culture and an important contributor to our rapid growth. 

What you get to do every day: 

• Act as a product evangelist both inside and outside the company 
• Participate in the definition and sharing of a product vision based on input from internal/external stakeholders, financial goals, industry trends, etc. 
• Lead and participate in the development, approval and ongoing management of a product roadmap that creates a path to achieving the product vision 
• Utilize product and business data to drive product prioritization   
• Define, maintain and execute product development methodology 
• Manage the product lifecycle from ideation to retirement 
• Lead and participate in the definition of new features 
• Maintain the product backlog, including scrubbing, prioritization, and grooming 
• Ensure smooth handoff of product requirements to the Engineering team 
• Establish and execute feature launch plans as needed 
• Ensure that ‘dependent’ teams, like Customer Success, Marketing and Sales, are well-equipped to perform their jobs 
• Inspire and drive activity cross-functionally through information sharing, persuasion and mutual respect 
• Work directly with customers to improve the relationship, provide guidance, and gather information 
• Provide executive briefings on product status, planning, roadmap as needed 

What you bring to the role: 

• Minimum of 3-5 years Product Management experience 
• Experience managing APIs and system integrations  
• Experience in a fast-paced, high-growth environment with cross-functional responsibilities 
• Experience working in agile development process 
• Ability to define and leverage value-based product metrics 
• B2B experience working with small to large customers 
• PM experience in a SaaS environment 
• Operates in an ego-less manner while still being a strong leader 
• The ability to establish and grow relationships both inside and outside the company 
• Energetic, empathic and earnest 
• Strategically focused and tactically excellent 
• Refuses to give up when the path isn’t clear 
• Consistently delivers quality work on schedule 
• A creative thinker that considers problems and opportunities from every angle 
• Ability to lead cross functional teams without formal authority 
• Advanced written and verbal communication skills 
• Willingness to be an individual contributor as well as a leader 
• This is a full-time, hybrid position based in the Reforma area of Mexico City

Why you’ll love working at AlertMedia:

• Competitive base salary + Company-wide bonus program
• Health benefits - Medical, Dental, and Vision are 100% paid for employees
• Amazing rewards and incentives – we love celebrating each other 
• A Best Places to Work company 8 years in a row and numerous other awards
• Ongoing career development opportunities through our Learning & Development team

About AlertMedia:

AlertMedia helps organizations protect their people and businesses through all phases of an emergency. Our award-winning threat intelligence, emergency communication, and travel risk management solutions help companies of all sizes identify, respond to, and recover from critical events faster and more confidently. AlertMedia supports essential communication for thousands of leading businesses—including DHL, JetBlue, Coca-Cola Bottling, In-N-Out, and Walmart—in more than 130 countries.  

We are an equal opportunity employer focused on creating a collaborative and exciting place for all to work. Ensuring a diverse, inclusive, and equitable workplace for all people is key to our success and core to our values.   All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 

This is an amazing opportunity to be part of our wave of momentum and take our company, and your career, to the next growth stage. We'd love to get to know you better and share how we serve our amazing customers. For more information, please visit www.alertmedia.com.   

Come join us in our mission to save lives and minimize loss through effective communication.  

By applying for the role, you agree that Alert Media will use your Personal Information in connection with the recruitment process and in accordance with our Privacy Policy – https://www.alertmedia.com/legal/privacy-policy/