Product Manager

About Auror

At Auror, we’re empowering the retail industry to reduce theft and Organized Retail Crime, a $150 billion problem globally. It’s high-volume crime that’s increasingly organized in nature and is putting people, retailers, and communities at risk every day.

Founded in New Zealand, we’re working with some of the best and largest retailers in the world across Australasia, North America, and the UK.

Auror is connecting people and intelligence to reduce crime. We’re using technology for good. In partnership with our leading retail partners, we need people with the passion, determination, and innovation required to overcome one of the world's largest problems. If you’re looking to make a difference with and for the people dedicated to stopping crime, for good, then we want you on our team.

About the Role

Taking the lessons learned from our customers, the police and the industry overall, we built a new, easy-to-use, high performing, and scalable platform to take Auror to the rest of the world. We’re now building on this foundation and have big plans for the future.

As a company we’re all actively collaborating to make our product exceptional, and we’re looking for someone to come in and work with our product, UX, design, engineering, and QA teams to evolve the Auror platform to better meet the needs of our current and future customers.

This role will be focused on helping us improve our Licence Plate Recognition technology, focusing on our ability to both handle detections and deliver/support new LPR rollouts at scale.

We’re a growing company so in this role you can expect your day to day to include;

• Working with customers and users to ensure we understand the problems they’re facing, and sharing that context with the work stream/s you look after
• Exploring and experimenting to maximise the impact the work we do has on solving customer problems
• Diving into the detail of the work the stream/s you support are doing, all the way from discovery to delivery and post-release analysis
• Working with other Product Managers, Designers, Software Engineers, and QA, to clearly define epics / features / user stories
• Collaborating with key partners to manage roadmaps for the workstream/s you look after that support our wider company goals
• Being a key driver and motivating the work stream teams you look after to ship value frequently
• Measuring impact of changes made once in the hands of users, and iterating to maximise value

In your first 90 days you’ll be tasked with developing a thorough understanding of the market we work in, and getting a good big picture of where we’re heading. You’ll need to have a clear view of the problems to be solved, and the current scope, but also a good understanding of the things that are still unknown. There will be lots of finer details to dig into so you will be spending time researching and refining.

This role reports to Josh Klazinga, Lead Product Manager

I began my career in tech as a software engineer for a global crime intelligence company. Recognising a gap in my team’s approach to business analysis and product work, I naturally transitioned into a Product role, driven by my passion for solving problems and improving processes, and have been living out my passion for product for the last 10 years. I thrive on working with creative, fast-moving teams tackling ambiguous problems, constantly learning from customers, and finding those eureka moments that unlock massive potential and value.

Outside of work, I'm a board game enthusiast, and I enjoy reading, playing video games, and following ice hockey as a proud Canadian. My family, including my wife, our three-year-old and five-year-old sons, and our two-year-old golden retriever, are my greatest source of motivation and inspiration. At Auror, we have an exceptional team dedicated to empowering retailers and law enforcement globally to stop crime, for good. I believe in collaboration, transparency, enthusiasm, optimism, and inclusivity, and strive to create an environment where everyone feels valued and excited to contribute. You can check out my LinkedIn here.

Requirements

To be considered for this role you’ll need:

• A highly collaborative approach;
• Be familiar with working with software development teams and running SaaS projects;
• Be comfortable talking to customers;
• Be comfortable working on ambiguous problems;
• Have an ability to see the problem to be solved without immediately jumping to a solution, and to share context with the team so that all possible approaches can be surfaced;
• Be pragmatic, with an understanding and appreciation for working in an ever-changing environment;
• Have exceptional organisational and analytical skills, along with attention to detail;
• Have excellent written and verbal communication skills

Bonus points for:

• Experience in a software engineering role
• Software Product Management experience working on products that have software and hardware elements
• Technical Product Management experience
• Experience working with Licence Plate Recognition technology
• B2B SaaS experience

In your first 90 days, you’ll be tasked with developing a thorough understanding of the market we work in, and getting a good big picture of where we’re heading. You’ll need to have a clear view of the problems to be solved, and the current scope, but also a good understanding of the things that are still unknown. There will be lots of finer details to dig into, so you will be spending time researching and refining.

We are looking for people who demonstrate a strong alignment to our Guiding Principles (you can find these on our Careers page).

Auror is committed to providing an inclusive and accessible application process to all candidates and we are actively working to improve diversity within the tech industry. We celebrate diversity and inclusiveness at Auror, regardless of (but not limited to) race, gender, sexual orientation, family status, religion, ethnicity, national origin, physical disability, veteran status, or age.

If you need adjustments to any part of our recruitment process because of accessibility reasons, please do not hesitate to let us know during the application process. We will work with you to identify adjustments that will allow you to perform at your best.

Benefits

• Competitive salary range: This will depend on the level of experience, between $105,000 to $125,000. We have scoped this role as an IC2.
• Employee share scheme: You’ll own part of a company making a real difference!
• Flexibility: We are hard-working and outcome focused, but recognize there is more to life than work. We promote a healthy work/life blend.
• Shorter Work Weeks (at full pay): Everyone gets Friday afternoons off, so you can start your weekend early, and do more of whatever it is that makes you happy.
• Mental and physical health: We understand how vital our health is and have policies to support your wellness, including: Wellness Days, and up to three expert sessions paid for every year.
• nib Health Care Plan: Auror covers 100% of the cost of your individual health insurance plan with nib. 
• Family friendly: We offer comprehensive parental leave and benefits for primary and non-primary caregivers.
• Personal development: We support our team to participate in courses, conferences, or events that will help them be relentless about improvement.
• Team love: We have regular team lunches and social events where most (if not all) activities are during work hours.

Next Steps :

If you’re excited about our mission and you have experience and a passion for this role, please hit “Apply” below.

We’re proud that Auror is a place where everyone can learn and grow. So if you’re not sure that you tick all the boxes but feel you’re close to what we’re looking for, please apply anyway as we’d love to hear from you! Once you apply, you’ll hear from us to acknowledge your application. If you have questions about any of the above, or if you have any accessibility requirements, we’ll be able to help you from there.