Search the 11 jobs at Auror

As Retail Solutions Director at Auror, you'll drive growth in the North American retail market by building partnerships with retail leaders, managing the sales process, leading presentations and discussions, and collaborating with internal teams to ensure customer satisfaction.

The Customer Strategy Director will develop and implement strategies across sales, account management, project management, operations, and customer success at Auror in Australia and New Zealand, focusing on reducing retail crime. The role involves working with various partners and leading high-impact priorities.

The Senior Technical Support Engineer at Auror will be responsible for diagnosing and resolving complex technical issues escalated from the customer success teams. This role involves enhancing the team's product knowledge, creating documentation, and collaborating with engineering teams. Candidates should possess a strong technical background and excellent communication skills.

The Revenue Operations Manager will enhance operational efficiency by managing Salesforce administration, streamlining workflows, optimising CRM technology, and supporting sales and marketing teams with critical insights and tools as the company scales.

Senior Software Engineer at Auror working on cloud-native architectures with expertise in React, TypeScript, and C# .NET Core. Collaborative working style in an agile environment, focused on impactful work, continuous improvement, and quality mindset. Contributing to product development and supporting a coaching culture within the team.

The Senior Retail Account Manager at Auror will drive strategic initiatives to enhance retail partnerships and industry engagement in North America. They will nurture existing partnerships, support the LP industry, and develop new partnerships. The role requires excellent communication, negotiation, and analytical skills, along with a collaborative approach to achieve sales targets.

The Retail Account Manager at Auror plays a key role in nurturing and growing relationships with retail clients, driving adoption of enterprise SaaS solutions, identifying upsell opportunities, and leading contract negotiations. They also support the LP industry by participating in events and developing thought leadership content. This role requires 5+ years of experience in roles such as Management Consultant or Strategic Account Manager with a strong background in enterprise SaaS and commercial sales.

The Customer Success Specialist at Auror is responsible for engaging and empowering the community of crimefighters, ensuring retailers and police have great experiences and achieve real crime reduction outcomes using the platform. Responsibilities include reviewing customer usage, fostering collaboration, resolving support requests, supporting engagement plans, and training users on the value of Auror.

Customer Success Associate role at Auror in Denver, supporting retail and police community across the US. Responsibilities include providing customer support, maintaining platform, troubleshooting technical issues, and driving customer outcomes strategically and proactively.

The Senior Insights Analyst will analyze customer data to generate actionable insights, respond to data requests, and create reports and visualizations. The role involves collaborating with internal teams on dashboards and product development while providing ongoing support to retailers and police.

The Director of Product Management at Auror will lead a team in evolving product management processes, drive product strategy, ensure high-quality product delivery, and foster a culture of innovation. The role involves collaboration with key stakeholders and mentorship of team members to enhance their careers and ensure the product meets customer needs.