Search the 10 jobs at Auror

The Senior Technical Support Engineer at Auror will be responsible for diagnosing and resolving complex technical issues escalated from the customer success teams. This role involves enhancing the team's product knowledge, creating documentation, and collaborating with engineering teams. Candidates should possess a strong technical background and excellent communication skills.

Senior Software Engineer at Auror working on cloud-native architectures with expertise in React, TypeScript, and C# .NET Core. Collaborative working style in an agile environment, focused on impactful work, continuous improvement, and quality mindset. Contributing to product development and supporting a coaching culture within the team.

As a People Operations Specialist, you'll analyze PX data to identify trends, manage PX tools, troubleshoot system issues, and collaborate on process improvements. Key responsibilities include maintaining reports, ensuring compliance, supporting projects, and training team members on systems and best practices.

The Customer Success Specialist at Auror is responsible for engaging and empowering the community of crimefighters, ensuring retailers and police have great experiences and achieve real crime reduction outcomes using the platform. Responsibilities include reviewing customer usage, fostering collaboration, resolving support requests, supporting engagement plans, and training users on the value of Auror.

The Senior Insights Analyst will analyze customer data to generate actionable insights, respond to data requests, and create reports and visualizations. The role involves collaborating with internal teams on dashboards and product development while providing ongoing support to retailers and police.

The Director of Product Management at Auror will lead a team in evolving product management processes, drive product strategy, ensure high-quality product delivery, and foster a culture of innovation. The role involves collaboration with key stakeholders and mentorship of team members to enhance their careers and ensure the product meets customer needs.

Customer Success Associate role at Auror in Denver, supporting retail and police community across the US. Responsibilities include providing customer support, maintaining platform, troubleshooting technical issues, and driving customer outcomes strategically and proactively.

The Retail Account Manager at Auror plays a key role in nurturing and growing relationships with retail clients, driving adoption of enterprise SaaS solutions, identifying upsell opportunities, and leading contract negotiations. They also support the LP industry by participating in events and developing thought leadership content. This role requires 5+ years of experience in roles such as Management Consultant or Strategic Account Manager with a strong background in enterprise SaaS and commercial sales.

The Senior Retail Account Manager at Auror will drive strategic initiatives to enhance retail partnerships and industry engagement in North America. They will nurture existing partnerships, support the LP industry, and develop new partnerships. The role requires excellent communication, negotiation, and analytical skills, along with a collaborative approach to achieve sales targets.

The Senior Strategic Partnerships Manager at Auror will develop and maintain strong relationships with retail partners, support new business initiatives, and drive sales. Responsibilities include strategic account planning, facilitating product integration, and managing upsell opportunities to increase partnership value.