Auror
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The Director of Product Management at Auror will lead a team in evolving product management processes, drive product strategy, ensure high-quality product delivery, and foster a culture of innovation. The role involves collaboration with key stakeholders and mentorship of team members to enhance their careers and ensure the product meets customer needs.
The Senior Retail Account Manager at Auror will drive strategic initiatives to enhance retail partnerships and industry engagement in North America. They will nurture existing partnerships, support the LP industry, and develop new partnerships. The role requires excellent communication, negotiation, and analytical skills, along with a collaborative approach to achieve sales targets.
Customer Success Associate role at Auror in Denver, supporting retail and police community across the US. Responsibilities include providing customer support, maintaining platform, troubleshooting technical issues, and driving customer outcomes strategically and proactively.
The Retail Account Manager at Auror plays a key role in nurturing and growing relationships with retail clients, driving adoption of enterprise SaaS solutions, identifying upsell opportunities, and leading contract negotiations. They also support the LP industry by participating in events and developing thought leadership content. This role requires 5+ years of experience in roles such as Management Consultant or Strategic Account Manager with a strong background in enterprise SaaS and commercial sales.
The Senior Strategic Partnerships Manager at Auror will develop and maintain strong relationships with retail partners, support new business initiatives, and drive sales. Responsibilities include strategic account planning, facilitating product integration, and managing upsell opportunities to increase partnership value.
The Director of Customer AU will lead the Strategic Account Management team, focusing on building partnerships with retailers in Australia, ensuring customer satisfaction, and driving growth. Responsibilities also include leading sales efforts, mentoring the team, developing strategies for customer retention, and representing Auror at industry events.
The Chief of Staff - Product at Auror will partner with the Chief Product Officer to shape and execute the product strategy. Responsibilities include strategic planning, operational excellence, executive communication, and data-driven decision making to enhance product initiatives and team efficiency.
The Senior Technical Support Engineer at Auror will be responsible for diagnosing and resolving complex technical issues escalated from the customer success teams. This role involves enhancing the team's product knowledge, creating documentation, and collaborating with engineering teams. Candidates should possess a strong technical background and excellent communication skills.
As a People Operations Specialist, you'll analyze PX data to identify trends, manage PX tools, troubleshoot system issues, and collaborate on process improvements. Key responsibilities include maintaining reports, ensuring compliance, supporting projects, and training team members on systems and best practices.