Director of Product Management

Posted 10 Days Ago
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Auckland
Hybrid
180K-210K Annually
Senior level
Artificial Intelligence • Big Data • Retail • Security • Social Impact • Software • Business Intelligence
We are building a high impact product that reduces the harm and impact of organized retail crime around the world.
The Role
The Director of Product Management at Auror will lead a team in evolving product management processes, drive product strategy, ensure high-quality product delivery, and foster a culture of innovation. The role involves collaboration with key stakeholders and mentorship of team members to enhance their careers and ensure the product meets customer needs.
Summary Generated by Built In

About Auror
At Auror, we're empowering the retail industry to tackle theft and Organised Retail Crime, a $150 Billion problem globally. It's high volume crime that's increasingly organised in nature and is putting people, retailers, and communities at risk every day.
Founded in New Zealand 11 years ago, we're working with some of the best and largest retailers in the world across the US, Canada, Australia, New Zealand, and the UK.
Auror is connecting people and intelligence to reduce crime. We're using technology for good.
In partnership with our leading retail partners, we need people with the passion, determination, and innovation required to overcome one of the world's largest problems. If you're looking to make a difference with and for the people dedicated to stopping crime, for good, then we want you on our team.
The Role
We are going through an exciting period of growth at Auror! Our product squad (product management, product design, engineering, quality, data & AI, security, and technical customer enablement) has grown to over 100 people in the past year. As we scale, we are working to evolve our processes and ensure teams are enabled to work iteratively. We are on the look out for a Director of Product Management to help lead our incredible team and evolve our PM process to ensure we continue to deliver customer outcomes through the Auror product our customers love. This role will work closely alongside our current Director of Product Management and is a key leadership position in our Product Team.
We're looking for someone who aligns with our philosophy on how to build a great product; that teams should have a strong understanding of who uses their product, how they use it, and how they feel about it. We believe PMs should be embedded with design and engineering teams, collaborating with cross-functional team members to make sure their product solves the problems they set out to.
Practically, this role will involve:

  • Product leadership: Co-managing our New Zealand based product management team (currently 7 people), providing strategic direction and leadership, helping them grow and do the best work of their career. You'll be working alongside our other Director of Product Management and set a high standard for product excellence and foster a collaborative and innovative product culture.
  • Product strategy: Collaborate with the Chief Product Officer, Director of Product Management and other key stakeholders to align product strategy across our product suite with overall company goals and objectives.
  • Product delivery: Play a key role in ensuring we ship high quality product, at a high cadence, that consistently delivers on customer outcomes, and taking ownership of ensuring we have effective go-to-market strategies.
  • Product operations: Working with the product managers, wider product org, and customer teams to evolve how we support other teams to do their best work.
  • Innovation: Stay abreast of industry trends and emerging technologies, and drive innovation across our product teams to ensure our products remain cutting-edge and competitive.
  • Mentorship and coaching: Finding moments and opportunities for the team to level up through coaching, advocating and motivating the team to deliver a world-class product.


This role reports to Tanya Johnson, Chief Product Officer.
Founder of Women in Tech NZ's Slack community and the Auckland Women in Tech Meetup, I'm really motivated by doing work that makes a meaningful difference in the world, and supporting people in all the different ways they need to work well. "Context, Collaboration, and Cake" pretty accurately sums up my approach not only to work but to life in general. I'm enthusiastic about Taekwondo (which teaches me how to fail repeatedly and still persevere), love reading sci-fi and fantasy, and consider baking a good form of meditation. I'm excited to work with people who are curious about how things work, enjoy solving problems, think strategically, and are good at digging into details. Check out my LinkedIn here.
Requirements
About you

  • Multiple years experience managing and leading product managers
  • A proven track record delivering world class B2B SaaS products to market
  • Strong strategic thinker with a history of owning and driving product strategy
  • Strong executor with a proven track record of shipping product fast to a high quality
  • Experience building teams that love to work together and produce world class results
  • Strong people manager who cares deeply about the people around them, growing their careers and enabling them to do their best work
  • Excellent communication skills, both verbal and written. Thoughtful, high empathy and social intelligence, with the ability to deliver all types of information and context to different people in ways that resonate.
  • A desire to be a thought leader in this space and contributing, networking with the product management community. Through this, you'll help Auror become known as one of the very best product teams around.
  • Proactive, organised, focused, and with a strong bias for action and forward momentum.


Nice to have

  • Experience working on products with a global scale (and teams in multiple regions and timezones)
  • Experience innovating with new technologies (including AI & machine learning)


We are looking for people who demonstrate a strong alignment to our Guiding Principles (you can find these on our Careers page ).
Auror is committed to providing an inclusive and accessible application process to all candidates and we are actively working to improve diversity within the tech industry. We celebrate diversity and inclusiveness at Auror, regardless of (but not limited to) race, gender, sexual orientation, family status, religion, ethnicity, national origin, physical disability, veteran status, or age.
If you need adjustments to any part of our recruitment process because of accessibility reasons, please do not hesitate to let us know during the application process. We will work with you to identify adjustments that will allow you to perform at your best.
Benefits

  • Competitive salary Range: Depending on level of experience of $180,000 - 210,000 (PL5)
  • Employee share scheme: You'll own part of a company making a real difference!
  • Flexibility: We are hard-working and outcome focused, but recognise there is more to life than work. We promote a healthy work/life blend.
  • Shorter work weeks (at full pay): Everyone gets Friday afternoons off, so you can start your weekend early, and do more of whatever it is that makes you happy.
  • Focus on mental and physical health: We understand how vital our health is and have policies to support your wellness, including: Wellness Days, and up to three expert sessions paid for every year.
  • nib Health Care Plan: Auror covers 100% of the cost of your individual health insurance plan.
  • Family-friendly: We offer comprehensive parental leave and benefits for primary and non-primary caregivers, including a baby bonus and meals delivered to your door.
  • Personal growth: We support our team to participate in courses, conferences, or events that will help them develop their skills.
  • Team love: We have regular team lunches and social events where most (if not all) activities are during work hours.


Next steps:
If you're excited about our mission and you have the experience and a passion for this role, please hit "Apply".
If you're not sure that you tick all the boxes but feel you're close to what we're looking for, please apply anyway! We're proud that Auror is a place where everyone can learn and grow so we'd love to hear from you.
You'll be asked to submit a cover letter as part of your application. While this is optional we do encourage it, as we find cover letters can tell a story that resumes alone often cannot. Our hiring team love to understand what attracted you to this role and why you are excited about the opportunity to join Auror.
Once you apply, you'll hear from us to acknowledge your application. If you have questions about any of the above, or if you have any accessibility requirements, we'll be able to help you from there.

What the Team is Saying

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The Company
HQ: Auckland
212 Employees
Hybrid Workplace
Year Founded: 2012

What We Do

We have over 33,000 retail stores and 50,000 retail users using the Auror platform globally. We have a common goal - that is to connect people and organisations with timely intel to proactively combat highly Organized Retail Crime (ORC) groups who are reselling billions of dollars in merchandise. The impact that shoplifting has on profits, customer experience and in-store safety has reached epidemic levels globally, and we are here to partner with retailers and law enforcement to ultimately build safer communities.
We are a global organisation with teams across New Zealand, Australia, United States, Canada and the United Kingdom. Despite the geographical locations and time zone differences, we strive to maintain a collaborative work culture and do our best to avoid silos. We do this by creating a talent selection process that is inclusive and reflective of our culture and what’s important to us.

Why Work With Us

We are building the best place for people to do their best work. We strive to provide everything you need to feel happy, healthy, resourced and developed here at Auror. Everything from the option to own equity in the company to shorter works weeks at full pay with Friday afternoons.

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Auror Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We have a hybrid and flexible workplace culture. Most of the team are in the office ~3 days a week but we don't have set days or hours that our team are in office vs working from home, you have control over your schedule.

Typical time on-site: Flexible
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HQAuckland, NZ
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