Product Manager

About Relay Payments

Relay Payments is building a modern digital payment network to revolutionize the trucking and logistics industries. Trusted by more than 400,000 drivers, 100,000 carriers, and 2,000 truck stops nationwide, Relay has brought efficiency and automation to an industry historically reliant on cash, checks, and cards. Relay has joined forces with industry leaders like Pilot Company, Maverik, Schneider, Coyote Logistics, Lineage Logistics, and others to provide secure, reliable over-the-road transactions. Founded in 2019, our Atlanta-based fintech includes more than 150 team members and has won awards for product innovation, customer service, and organizational culture. We are a proud sponsor of NASCAR and William Byron from Hendrick Motorsports for 2024. For more information about Relay, visit relaypayments.com.

About The Role

Relay Payments is seeking an experienced Product Manager who thrives in a fast-paced environment and possesses the drive to deliver outsized value to our customer community of drivers, carriers, brokers, shippers, and merchants. As a member of our product team, you will drive the end-to-end product development lifecycle from ideation and concept validation to launch and iteration. This will require partnership and collaboration across various internal teams, a deep understanding of our customers, and the ability to deliver financial products and streamline complex business flows via a customer-centric user experience. How you will make an impact: 

• Drive execution of the product roadmap and set feature priorities through data-driven and customer-centric considerations that support our strategic business goals
• Consistently develop and document detailed product requirements, user stories, acceptance criteria, and success measures 
• Engage and cultivate relationships with product partners to influence shared cross-team direction, manage risks or trade-off, and drive alignment
• Motivate teammates to sprint towards goals in ways that cultivate excitement, collaboration, and ownership

About You

• You have 2-4 years of product management/ownership experience
• You have owned the product process from problem discovery to rollout
• You are adept at Agile methodologies and taking an iterative approach to product lifecycle management
• You are the champion of the customer, while remaining laser focused on delivering business impact
• You have an end-to-end mindset: you use structured, diligent thinking to understand all key components necessary to drive a product's ongoing success
• You can balance future opportunities with immediate needs
• You are an adaptive problem solver, willing to Own the Work and fill in gaps across roles and responsibilities as needed to make your product successful
• You possess a clear and engaging communication style and are able to build positive relationships across a broad, diverse organization
• Comfortable using large datasets in SQL and leveraging insights to make decisions, a plus

Our Core Values

• Invent the Future - We embrace the spirit of invention, the idea that there’s always a better way. Together we dream big, fail fast, drive forward, and find creative solutions where others see roadblocks. We prize grit, resilience and speed as we work to transform our industry and to move it into the future.
  
• Own the Work - Our work is a source of personal pride and fulfillment. We’re here because we relish a challenge and enjoy the exercise of proactively identifying and solving problems. We understand the power of accountability and are in constant pursuit of “more and better” for our customers, our partners and ourselves.
  
• We’re in it Together - We’re all in, committed to, and driven by our shared ambition and vision; we understand that alignment and collaboration are imperative. We set aside our ego to actively sync with one another, becoming greater than the sum of our parts. We are consistently open and generous with information, clear, concise and direct in our communication.

Why Relay Payments

• This is a game-changing chance to join one of Atlanta’s best-funded, most well-positioned fintech start-ups.
• We are generously sharing equity in the company - everyone’s an owner!
• We invest in your future with our 401K match program and dedicated personal/professional development funds. 
• Do what’s best for your mental, physical and emotional health with our “Be Reasonable” PTO policy.
• We offer competitive benefits including medical, dental and vision insurance.
• And lots, lots more!

Relay Payments is an equal opportunity employer. At Relay Payments, we make all employment decisions, which include hiring, promoting, transferring, demoting, evaluating, compensating and separating, without regard to sex, sexual orientation, gender identity, race, color, religion, age, national origin, pregnancy, citizenship, disability, service in the uniform services, or any other classification protected by federal, state or local law.