WorkWave is seeking a Product Manager to drive our ERP, Workforce Management, and Field Service product development efforts. As a seasoned professional, you will play a pivotal role in shaping and executing the strategic vision of our products. We are seeking someone who can provide guidance within the team, work successfully across teams, and engage with customers on a regular basis. This position reports to the VP of Product Management, and is a high visibility role within WorkWave.
WHAT YOU’LL DO:
- Play a crucial role in shaping the product roadmap and the strategic direction of our products.
- Analyze product metrics to formulate strategic product decisions.
- Conduct in-depth market and customer research to discern evolving needs and translate insights into innovative feature sets.
- Participate in key sales efforts for strategic accounts/opportunities as a solution evangelist and assist with partner efforts as needed.
- Lead strategic conversations with internal stakeholders.
- Present the strategic direction of products at client facing meetings and lead customer advisory group events.
- Collaborate with Product Managers, Design, and Engineering to pioneer new designs, features, and improvements that align with strategic objectives.
- Manage every stage of the product development lifecycle from ideation through development, GTM delivery, and launch.
- Actively participate in Sprint Planning, Backlog Review, and Stand-ups, providing leadership as needed.
- Manage and guide Product Owners on to ensure high quality delivery.
- Provide thought leadership by staying abreast of industry trends, competitive developments, and representing the company at industry events. Evangelize products both internally and externally.
WHAT YOU’LL BRING:
- Bachelor’s degree or equivalent experience
- 5+ years of experience working with ERP applications, Workforce Management, Field Service, or similar B2B applications.
- 7+ years in product management or related roles, with a focus on B2B software development.
- Demonstrated experience working with stakeholders to conduct analysis and documenting detailed feature requirements.
- Experience strategizing product direction with inputs like competitive analysis, VoC, business reviews and business goals.
- Deep understanding and experience of software development, agile methodologies, and risk mitigation.
- Proven track record of learning new and complex topics, and the ability to simplify them to drive clarity and alignment.
- Excellent communication skills. Able to adapt style and content to a wide range of audiences.
- Experience working with global cross functional teams to drive alignment.
- Preference to candidates with experience with internationalized software.
- Self-starter with excellent organization and time management skills.
WHAT YOU SHOULD KNOW ABOUT US:
• We are laid back but buttoned up. We offer a casual work environment and remote work flexibility and have a passion for developing creative, innovative best in class solutions that directly contribute to the success of our customers
• We care deeply and deliver service and solutions that make a real difference in the lives of our clients and their businesses
• We openly accept others as they are and build strong partnerships based on trust
• Teamwork and collaboration is key to help our colleagues and customers solve their challenges
• Our team is energetic, fun, naturally inquisitive and eager to make an impact, we invite you to join us!
LOVE WHAT YOU DO, NO MATTER WHERE YOU DO IT:
• Join our Remote-First Global Work Community: WorkWave provides an innovative and dynamic remote-first Global Work Community that encourages growth, creativity, and collaboration. No matter what stage of your career or where you live, WorkWave is your place to be part of a global company with a startup feel, where your ideas matter and your growth is a priority.
A GLOBAL COMPANY WITH A LOCAL PRESENCE:
• We know that there are benefits of being in the office and working from home. WorkWave promotes a healthy work/life balance and provides employees with the flexibility of collaborating in the office or the option to work virtually if desired. Our teams are well versed at working collaboratively in a fully virtual environment.
• Our HQ is based at our state of the art home office in the historic Bell Works complex located in Holmdel Township, New Jersey. We keep our offices available to all to use when working remotely isn’t feasible, or to help with cross training, team building and/or brainstorming.
• We have employees in over 30 states, 7 countries and many regional offices - each with their own set of perks and opportunities to give back to the local community.
• Whether you work remotely or take advantage of one of our offices, you’ll find a community of WorkWavers that value diversity, and care deeply about our products, clients, our communities and each other.
RELAX, WE'VE GOT YOU COVERED:
• Employees can expect a robust benefits package, including 25 days holiday plus an additional 5 days of flexible time off
AND BEYOND...
• Comprehensive financial protection - critical illness cover, income protection, death in service cover and pension contribution
• Wellbeing benefits - Global Wellbeing Program, access to a private GP service, discounted healthcare and paid for counseling sessions
• Enhanced maternity, paternity and adoption leave and pay
• Retail discounts and technology benefits
• Paid time off for volunteering
GROW WITH US:
• We understand the impact of attracting and keeping top talent and reward intellectual curiosity and a thirst for personal and professional growth
• Encouraging our employees that already have an intimate knowledge of and passion for our products to apply for other roles within our walls just makes sense!
• Our employees have access to extensive video libraries for soft skill and role specific training available 24/7 and live trainings are provided throughout the year
JOIN OUR WINNING TEAM!
• 10 Time winner of Best Place to Work in New Jersey by NJBiz!
• WorkWave has been recognized with multiple awards for its outstanding products, growth and culture, including the Inc. 5000, SaaS Award, IT World Awards, Globe Awards, Silver Stevie Award for Employer of the Year, and Best Place to Work Inc. Magazine
• Recently named one of The Software Report's 3rd annual list of the Top 100 Software Companies of 2022 (worldwide!)
What We Do
WorkWave empowers service-oriented companies to reach their full potential through scalable, cloud-based software solutions that support every stage of their business life-cycle.
At WorkWave, we think about business the way you do. We know that for service-oriented companies, there are many steps of your business journey - from signing new customers, delivering service in the field, to invoicing, and everything in between. We also know that gaining new customers requires even more: brand awareness, digital marketing and lead generation.