Product Manager

Posted Yesterday
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Dublin, IRL
Hybrid
Entry level
Cloud • HR Tech • Information Technology • Software
Without our humans, it's just work. We. Are. Workhuman.
The Role
Own day-to-day product management for Conversations and Moodtracker, setting priorities, defining requirements, and making product decisions. Use customer research, data, and AI tools to guide discovery and delivery. Partner with Design and Engineering, manage acceptance criteria, improve workflows and reporting, and support customer readiness, adoption, measurement, and post-release learning while addressing enterprise needs such as accessibility, privacy, permissions, configuration, and data quality.
Summary Generated by Built In

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The Opportunity Ahead
Join the team responsible for Conversations and Moodtracker, two established enterprise products that connect performance development with employee listening. You will own day-to-day product management across both products and help shape how performance, employee listening, recognition data and AI come together to create more connected, intelligent and useful experiences.
What We Can Offer You

  • Shape product direction across Conversations and Moodtracker by combining direct customer and user insight with product data and business priorities. Explore opportunities fully, challenge assumptions and develop evidence-backed recommendations before determining sequencing.

  • Own priorities, backlog intent and day-to-day product decisions across both products. Translate opportunities into clear requirements, product rules, success measures and acceptance criteria, making timely trade-offs and keeping important decisions visible.

  • Use AI tools and agents to deepen research, synthesize evidence, explore ideas, prototype experiences and improve requirements and communication. Maintain accountability for accuracy, judgement and customer value while creating reusable product context.

  • Partner closely with Design and Engineering from discovery through delivery. Explore workflows and prototypes, resolve ambiguity, review working increments and own product acceptance while Engineering and Architecture retain ownership of technical design, estimates and implementation.

  • Improve performance workflows, AI assistance, survey experiences, administration and reporting while balancing customer-facing improvements with reliability and platform priorities. Build accessibility, languages and locales, enterprise configuration, permissions, privacy, confidentiality and data quality into product decisions from the outset.

  • Lead customer readiness and adoption with Analytics, Customer Excellence, Product Marketing, Go to Market, Support and other partners. Define meaningful measures, support rollout and escalations, learn from post-release feedback and communicate priorities, progress, risks, dependencies and decisions clearly.

What You Bring

  • Strong product management judgement and experience turning ambiguous customer or business problems into clear recommendations, priorities and delivered outcomes.

  • Hands-on experience using AI tools or agents to improve product work, with practical examples of checking sources, challenging weak conclusions and applying human judgement.

  • Strong customer discovery, stakeholder communication and cross-functional facilitation skills, with the ability to explain trade-offs, make decisions and build alignment without relying on authority.

  • Experience partnering with Design and Engineering to explore workflows or prototypes, define clear requirements and assess whether delivered experiences meet the intended need.

  • Confidence using data to define success and evaluate adoption, experience quality and customer or business outcomes.

  • Clear, structured writing and an understanding of enterprise needs such as accessibility, privacy, permissions, configuration and reliable reporting. Experience in HR technology, performance development, employee listening, survey products or enterprise SaaS would be valuable.

Your Achievements

  • Established clear day-to-day product ownership, priorities and timely decisions while escalating strategic or material issues appropriately.

  • Used customer evidence and measurable outcomes to guide product decisions and assess the value of delivered improvements.

  • Helped Design and Engineering work effectively through clear requirements, prompt product input and reduced ambiguity, rework and coordination overhead.

  • Applied AI to improve the speed and quality of product work without weakening customer understanding, accessibility, privacy, trust or human accountability.

At Workhuman®, our mission is to bring more humanity to the workplace. We recognize and embrace individual differences and believe that diversity, inclusion, and belonging are essential to our long-term growth and success. We encourage candidates from all backgrounds and experiences to apply—even if you don’t feel you meet every qualification listed above. We’re looking for collaborative, innovative humans with a growth mindset who can bring unique perspectives to our team.

We are also committed to creating an inclusive and accessible application process for all candidates. If you require any accommodations or support during the application or interview process, or encounter any accessibility barriers, please contact us at [email protected]. We are dedicated to ensuring equal access to opportunities for all individuals.

 

Workhuman is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We proudly provide a work environment free of discrimination and harassment. Employment decisions at Workhuman are based on solely on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Workhuman believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

Skills Required

  • Strong product management judgment and experience turning ambiguous customer or business problems into recommendations, priorities, and delivered outcomes
  • Hands-on experience using AI tools or agents to improve product work
  • Customer discovery, stakeholder communication, and cross-functional facilitation skills
  • Experience partnering with Design and Engineering to explore workflows or prototypes and define requirements
  • Ability to use data to define success and evaluate adoption, experience quality, and customer or business outcomes
  • Clear, structured writing and understanding of accessibility, privacy, permissions, configuration, and reliable reporting
  • Experience in HR technology, performance development, employee listening, survey products, or enterprise SaaS

What the Team is Saying

Adam
Sam
Zoey (Gongyu) Yang
Graham Henderson
Daniyal Ahmed
Alyssa
Rekha Kannan
Hareesh Singaraju
Jennifer LeFort
Alyssa Johnson
Amanda Beaudette
Alex Yap-Dubois
Kevin Fischer
Adam Basilio
Zoey (Gongyu) Yang
Daniyal Ahmed
David Burke
Lauren van Duyn
Kevin Fischer

Workhuman Compensation & Benefits Highlights

  • Healthcare Strength — Healthcare coverage is described as comprehensive, with medical, dental and vision plans plus HRA/HSA/FSA options and employer help with deductibles. Feedback suggests medical coverage stands out as a notable strength.
  • Leave & Time Off Breadth — Paid time off is highlighted as flexible and encouraged, and some materials note paid holidays and volunteer time. Feedback suggests employees value the ability to take time away from work without friction.
  • Parental & Family Support — Paid parental and family leave are emphasized for birth, bonding, and caregiving, and several locations include fertility and family-planning support through Carrot. Feedback suggests these provisions meaningfully support families.

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The Company
HQ: Framingham, MA
950 Employees
Year Founded: 1999

What We Do

Workhuman® is helping companies meet today’s biggest human capital challenges - including unprecedented turnover, employee engagement, hybrid work environments, and DE&I - through the Workhuman Cloud®, a secure SaaS platform that provides the industry’s best-in-class Social Recognition® solution. Co-Headquartered in Dublin, Ireland, and Framingham, Massachusetts, USA, Workhuman has been pioneering the human workplace to improve the employee experience at work, with solutions that engage with approx. seven million customer employees in 30+ languages, in 180 countries, generating 100 million moments of human connection.  Workhuman, employs over 1,000 people – including over 500 humans in North America who sell and market our solutions and services at scale, committed to helping companies improve returns on their most important investment– their people.

Why Work With Us

We love what we do because we’re creating a better future for the workplace – and beyond – through our technology and our people. We’re building cultures of gratitude, celebration, and human connection for leading global brands – and that starts with our own. Here, you can bring your true, authentic self to work. Every day.

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Workhuman Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Our humans do their best work in different ways, whether it’s in the office full time, on a hybrid model, or fully remote; aligned to the preferred ways of working of their specific departments or teams.

Typical time on-site: 3 days a week
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HQFramingham, MA
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Dublin, Dublin
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