Product Manager

For over 40 years, LGI Healthcare Solutions has built software that healthcare organizations depend on. AI is now at the heart of that work — not as a destination, but as the engine behind our next generation of mission-critical solutions and our enduring mission: helping healthcare organizations perform at their best. 

We're looking for exceptional people who are passionate about technology, relentless in their standards, and driven to push what's possible further.  At LGI, curiosity isn't a nice-to-have, it's how we work. 

We're looking for talent who explore and innovate by instinct and want their work to matter beyond the codebase: shaping decisions, enhancing processes, and enabling healthcare practitioners. 

What will your days look like at LGI Healthcare Solutions?

Reporting directly to the Director, Product, you will transform strategic vision into concrete, intuitive and high-performing solutions that directly contribute to improving patient care and the experience of healthcare professionals. We are looking for a highly autonomous individual who demonstrates natural leadership, can engage stakeholders with minimal guidance and ideally already possesses a strong understanding of the clinical environment in Quebec.

How will your contributions make an impact?

• Contribute, alongside senior leadership, to defining the strategic vision and lifecycle of a flagship product within our clinical solutions portfolio, while ensuring regular and proactive communication with stakeholders.
• Gather and understand client needs, requirements and challenges, and translate them into product capabilities to enhance the product and ensure its alignment with client expectations.
• Develop and maintain the product roadmap; manage priorities by assessing the value of enhancement requests; create clear and detailed user stories; and approve completed developments to ensure strategic alignment.
• Provide strong leadership to development teams by serving as a subject-matter expert on the client and clinical context and independently influencing decisions.
• Collaborate closely with delivery, quality assurance and deployment teams to ensure the quality, compliance and security of delivered products.
• Build and maintain trusted relationships with healthcare network partners and key users.
• Represent the product in relevant forums, including external events, and deliver training sessions or demonstrations as needed.
• Actively contribute to customer support efforts alongside various internal teams by leading assessments in response to client challenges.

Artificial intelligence in your daily work

At LGI Healthcare Solutions, AI is an integral part of how we work. We expect you to actively leverage generative AI tools to accelerate research and the analysis of client needs; rapidly prototype concepts and functional mock-ups to validate ideas; synthesize field feedback and support data-driven decision-making; and assist with drafting user stories and product documentation. Genuine curiosity about these tools and a willingness to incorporate them into your daily practices are essential to excel in this role.

What you will bring to LGI Healthcare Solutions to succeed in this role:

• Bachelor’s degree in information technology, digital health or a related field, or any equivalent combination of education and relevant experience;
• A minimum of eight years of experience in product management, business analysis or digital transformation, including significant experience in the healthcare sector;
• Demonstrated experience as a Product Manager, including managing a product backlog and leading complex initiatives with minimal supervision;
• In-depth knowledge of the clinical sector, care delivery processes, health information systems and clinical data interoperability—considered a significant asset if acquired in a comparable environment;
• Excellent knowledge of user interface and user experience design principles (UI/UX);
• Familiarity with Agile principles and product management tools such as Jira and Azure DevOps;
• A strong interest in and comfort with AI tools applied to product management, along with the ability to integrate them meaningfully into daily practices to improve efficiency;
• A high degree of autonomy, natural leadership, a strong collaborative mindset and the ability to operate confidently in a constantly evolving, lightly structured environment;
• Pragmatic Marketing certification or an equivalent certification is considered an asset;
• Fluent French (spoken and written) is required for this position. Bilingualism (FR/EN) will be considered an asset, as the successful candidate will work with documentation in both French and English and communicate verbally and in writing with French- and English-speaking partners, clients, vendors and colleagues.

Why join LGI? 

• A workplace built on trust, autonomy and collaboration 
• The opportunity to grow, perform and work alongside curious and talented colleagues 
• A continuous learning culture with dedicated training time, a renowed skills development platform and access to cutting-edge tools 
• Stimulating projects that advance healthcare technology and support the work of over 320,000 professionals, benefiting more than 6 million patients 
• A comprehensive benefits package including group insurance from day one, a group RRSP with employer contributions, 24/7 telemedicine, an employee and family assistance program, and a minimum of 3 weeks vacation per year 

At LGI Healthcare Solutions, we value diversity, equity, and inclusion. We believe that a diversity of experiences, perspectives, and backgrounds contributes to our success. We are committed to fostering an inclusive, equitable, and respectful work environment where everyone can thrive and reach their full potential. We encourage all qualified individuals to apply.

Interested?

Come and join us!