Product Manager

Are you passionate about creating seamless banking experiences and driving product improvements from idea to implementation? Join Luminor as a Product Manager and take ownership of our eArrest products and services, helping shape solutions that deliver value to both customers and the business.

In this role, you will work at the intersection of business, technology, operations, and compliance, ensuring our eArrest services continue to evolve, remain compliant, and deliver an excellent customer experience. You'll collaborate with diverse stakeholders, prioritize product development initiatives, and drive continuous improvement across processes and systems.

• Own and develop eArrest products and services end-to-end

• Define and maintain product vision, roadmap, and priorities

• Drive product enhancements, system updates, and issue resolution

• Monitor product performance, service levels, and key metrics

• Collaborate with IT, Operations, Customer Service, AML, and other stakeholders to improve processes and customer experience

• Manage incidents and ensure mitigation actions are implemented

• Gather, analyze, and manage business requirements during change initiatives and releases

• Identify opportunities for process simplification and automation

• Ensure alignment with internal policies, regulatory requirements, and risk management practices

• Support audits, risk assessments, and business continuity activities

• Maintain and prioritize the product backlog and work in an Agile environment

• Contribute to knowledge sharing and support colleagues through training and guidance
  

• Experience working as a Product Owner, Product Manager, Business Analyst, or in a similar role

• Experience gathering, analyzing, and documenting business requirements

• Ability to communicate complex topics to both technical and non-technical audiences

• Experience working with IT development teams and Agile ways of working

• Understanding of banking products, services, or financial industry processes

• Strong stakeholder management, problem-solving, and prioritization skills

• Proactive mindset with a hands-on approach and attention to detail

• Professional English language skills

• Experience with Jira, Confluence, and business process modelling tools is an advantage

• Flexibility. Flexible working hours, Hybrid work, and the possibility to work from anywhere in the EU, Iceland, Switzerland, and the UK (in total 90 days per year)

• International teams. Teams that go outside Pan-Baltic borders, where people value challenging work together with good humor and having fun

• Culture. You’ll be joining a team where things move fast, ideas flow freely, and change is part of the everyday. It’s a dynamic environment that keeps you learning, growing, and never bored

• More vacation. Additional weeks of vacation are available to all employees who have been in the company for 1 year or more

• Volunteer time off. We care about giving back to society, therefore, you will get additional days off for volunteering purposes

• Paid leave. We are proud of our employees who are participating in military training. Therefore, Luminor offers 30 fully paid calendar days for military training every year

• Health benefits. A competitive benefits package in addition to your salary that includes health insurance after the first 3 months pass in all three Baltic states, as well as Health days in case of your absence due to sickness without a doctor's note needed

• Wellbeing. Access to tools and resources that help you feel good and be productive at work and in life

• Professional growth. Internal and external training programs, LinkedIn learning, workshops, conferences, online training, etc

• Special Offer for Luminor products & services. Enjoy special offers & pricing for products and services provided by Luminor

• Gross salary. 2700 - 4100 EUR/month, which is to be determined depending on your level of experience and competencies

At Luminor, we are on a journey to build the future of banking in the Baltics. We value curiosity, ownership, collaboration, and the courage to challenge the status quo. If you enjoy solving complex problems, working with diverse stakeholders, and making a real impact, we'd love to hear from you.

The application deadline is the September 13th. We are looking for a candidate primarily already located within the Baltics. Please apply with your CV in English and PDF format!