Selene Holdings is a multiple-lines business financial services firm with a mortgage servicing company, a loan diligence company, a title company, an insurance brokerage, and a real estate owned company. We have office locations in Dallas, TX, Jacksonville, FL, and Salt Lake City, UT. Founded in 2007 to address needs in the mortgage industry, Selene strives to provide amazing client and borrower experiences. A positive attitude coupled with proven creative thinking and actions are all attributes we seek in every one of our employees. If you want to make a difference, then Selene is the place for you!
Key Responsibilities:
Lead the strategy, planning, and execution of RPA, AI, and other technology-driven initiatives.
Identify and evaluate new product opportunities that enhance business capabilities and customer experience.
Collaborate with cross-functional teams to define business cases, success metrics, and ROI for proposed solutions.
Develop and maintain detailed product roadmaps and project plans with clear, measurable outcomes.
Facilitate the end-to-end product lifecycle, from ideation and requirements gathering to delivery and post-launch support.
Solve complex, ambiguous problems and proactively identify and mitigate risks.
Manage stakeholder relationships, ensuring alignment of expectations and timely communication of project status, risks, and issues.
Coordinate across departments (sales, operations, IT, corporate, etc.) to ensure seamless execution of initiatives.
Track and manage multiple projects simultaneously in a fast-paced, collaborative environment.
Ensure timely delivery of projects within scope and budget.
Support change management and adoption efforts across the organization.
Maintain compliance with internal policies and complete all required training.
Qualifications:
Bachelor’s degree or equivalent work experience in the mortgage servicing industry.
5–7+ years of experience working cross-functionally with technical and non-technical teams.
Proven experience defining product requirements and using data to drive decision-making.
Strong understanding of program and project management best practices.
Excellent written and verbal communication skills, with the ability to present to both technical and executive audiences.
Demonstrated ability to manage multiple priorities and deliver results in a dynamic environment.
Experience creating detailed documentation, including business requirements, user stories, and process flows.
Strong analytical and problem-solving skills, with the ability to anticipate and manage project risks.
Proficiency in Microsoft Office, Microsoft Project, Microsoft Planner, and Asana.
Strong interpersonal skills and ability to work effectively at all levels of the organization.
Benefits
Selene Finance LP is committed to the total wellbeing of its employees and therefore offers one of the best benefits packages available in the industry today, which includes:
Paid Time Off (PTO)
Medical, Dental &Vision
Employee Assistance Program
Flexible Spending Account
Health Savings Account
Paid Holidays
Company paid Life Insurance
Matching 401(k) Plan
The job requirements listed above are representative of the knowledge, skills, and/or abilities required. This job description is not an inclusive list of all duties and responsibilities of this position. Incumbents will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Selene reserves the right to amend and change responsibilities to meet business and organizational needs.
Privacy Policy - Selene (seleneadvantage.com)
Skills Required
- Bachelor's degree or equivalent work experience in the mortgage servicing industry.
- 5-7+ years experience working cross-functionally with technical and non-technical teams.
- Proven experience defining product requirements and using data to drive decision-making.
- Strong understanding of program and project management best practices.
- Excellent written and verbal communication skills, with ability to present to technical and executive audiences.
- Demonstrated ability to manage multiple priorities and deliver results in a dynamic environment.
- Experience creating detailed documentation, including business requirements, user stories, and process flows.
- Strong analytical and problem-solving skills, with ability to anticipate and manage project risks.
- Proficiency in Microsoft Office, Microsoft Project, Microsoft Planner, and Asana.
What We Do
Founded in 2007, Selene was created to provide loan resolution strategies for distressed mortgage investment portfolios. We have evolved to offer capacity and scalability to service all types of residential mortgage loans from performing loans (current, re-performing and new originations) to non-performing loans requiring high-touch, complex special servicing. We are an approved servicer for FHLMC, FNMA, GNMA, VA and USDA. Selene is also only one of two GNMA single-family master servicers and approved sub-servicers in the industry. Selene’s diverse client list includes large banks, small to mid-tier investors, REITS, private equity and hedge funds as well as GSEs and government agencies.
