Product Manager

About the Role:

We started Vehlo in 2019 with a simple goal: to be the industry’s favorite provider of repair shop technology.

Across every part of the auto repair industry, Vehlo is igniting vehicle service success with software and financial solutions that unlock your potential. Our founder-led products power the entire service lane experience and keep customers coming back with streamlined tools that help you handle communication, workflow automation, touchless payments, valet pickup, and much more. We’re out to simplify the customer journey from start to finish and give power back to the people under the hood, making their jobs easier and your shop more profitable —just ask our over 30,000 customers, who generate more than 50M annual repair orders. At Vehlo, our only purpose is your success, and together, we’re reaching your goals faster than ever.

Being a Veep comes with more than a comprehensive benefits package—our biggest benefit is opportunity: Opportunity to make an impact, opportunity for growth, and opportunity for recognition and rewards. This is not a mega-corporation where you wonder what people are doing all day - every Veep is moving the ball forward day in, day out for our customers or for each other.

We are seeking a strategic and detail-oriented Product Manager to join our team. As a key link between business stakeholders and the development team, you will be responsible for defining and prioritizing product requirements, managing the product backlog, and ensuring successful delivery of high-quality software that aligns with our strategic goals.

What You’ll Do:
Product Ownership & Vision:

• Serve as the voice of the customer and business in the development process.
• Translate product vision and strategy into actionable user stories and requirements.
• Define and clearly communicate the product roadmap and priorities to internal teams.

Backlog Management:

• Own and manage the product backlog: prioritize features, bugs, and technical debt.
• Write detailed and clear user stories, acceptance criteria, and workflows.
• Collaborate closely with developers, designers, QA, and other stakeholders.

Stakeholder Collaboration:

• Work with business units, sales, marketing, and support teams to gather feedback and define needs.
• Regularly update stakeholders on progress, timelines, and changes to scope.

Delivery & Quality:

• Participate in sprint planning, reviews, retrospectives, and daily stand-ups.
• Make decisions on scope and prioritization to ensure timely delivery.
• Ensure the delivered product meets functional and non-functional requirements.

Travel Requirement: Approximately 10-15% travel may be required. 

Duties, responsibilities, and activities may change at any time with or without notice, in accordance with applicable laws. 

What You Bring:

Required:

• 3+ years of experience as a Product Owner or in a similar role in an Agile environment
• Strong understanding of Agile/Scrum methodologies
• Proven ability to translate business needs into technical requirements
• Excellent communication, problem-solving, and organizational skills

Preferred:

• Certified Scrum Product Owner (CSPO) or equivalent
• Experience with tools like Jira, GitHub, Azure DevOps, or similar
• Background in software development, UX, or QA
• Experience working in B2B software environments or the automotive industry
• Experience using AI to build tools, prototypes, or automations that save time and can be shared across a team

Key Competencies:

• Strategic thinking with a focus on delivering business value
• User-centric mindset
• Detail-oriented with the ability to manage multiple priorities
• Ability to lead by influence and build strong cross-functional relationships
• Data driven and evidence-based decision making 

Eligible employees may receive: 

• Medical, dental, and vision insurance  
• 401(k) with company match  
• Paid time off and holidays  

Compensation is based on experience, skills, and location and represents a good faith estimate in accordance with applicable laws. 

Work Environment & Physical Requirements: 

This role may be performed in a remote, hybrid, or office-based environment depending on business needs. 

• Ability to remain in a stationary position (sitting or standing) for extended periods  
• Ability to operate a computer and standard office equipment (e.g., keyboard, mouse, headset)  
• Ability to view and interpret information on a computer screen for extended periods  
• Ability to communicate effectively via phone, video, and written communication  
• Ability to participate in virtual meetings with or without reasonable accommodation  

Remote Work Expectations:

• Maintain a dedicated, safe, and distraction-free workspace  
• Reliable high-speed internet connection sufficient for video conferencing and job-related systems  
• Ability to maintain productivity in a remote environment  

Travel:

• Ability to travel as needed, including by air, car, or public transportation   

Additional Information:

• Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.  
• Employment may be contingent upon a background check in accordance with applicable laws.  

Note: This job description is intended to outline the general responsibilities and requirements of the role. It is not an exhaustive list of all duties, tasks, or responsibilities that may be required. Responsibilities and priorities may evolve over time, and the company reserves the right to make changes at any time with or without notice.

Vehlo is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Vehlo makes hiring decisions based solely on qualifications, merit, and business needs at the time.