Experian is a global data and technology company, powering opportunities for people and businesses around the world. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.
Job DescriptionWe are looking for a commercially minded, technically fluent Product Manager to manage and evolve our Intelligent Document Processing (IDP) platform – a product at the heart of our document automation capability. IDP goes beyond traditional OCR, combining text recognition with classification, data extraction, validation and machine-learning-driven document understanding to turn unstructured documents into trusted, decision-ready data.
This role is ideal for someone who can translate client needs into well-defined product increments, comfortable in a client boardroom and in backlog refinement sessions. You will operate at the intersection of client relationship management, commercial strategy and delivery execution – working with an offshore engineering team in Hyderabad and internal stakeholders across compliance, operations and commercial functions.
Reporting into our Product Directory, you will manage a meaningful slice of the product's commercial performance, with accountability for the value it delivers to clients and its contribution to the product P&L.
Main Responsibilities
Product Strategy
- Manage the product vision and roadmap for the IDP platform, evolving it into a scalable, market-leading document intelligence capability.
- Prioritise a backlog of features and improvements, balancing client value, technical feasibility and commercial return.
- Define and communicate clear release goals with measurable success criteria.
Client Relationship Management
- Be a trusted advisor to clients and the primary product contact across the account lifecycle.
- Run a regular client engagement – including roadmap reviews and business reviews – to maintain agreement and promote confidence in the product.
- Manage client expectations, handling escalations and difficult conversations.
- Build an understanding of each client's business so product decisions strengthen retention, satisfaction and long-term commercial relationships.
Client Engagement & Discovery
- Lead structured discovery sessions to uncover jobs to be done.
- Translate qualitative client insight into well-scoped product requirements and user stories.
Commercial & P&L Awareness
- Develop a working understanding of the product P&L – revenue, cost and margin drivers.
- Develop business cases for new features and investments.
- Partner with commercial and pricing teams to shape packaging, pricing and go-to-market for new capabilities.
- Track adoption, usage and commercial performance, using the data to demonstrate value to clients.
Agile Delivery
- Be a Product Owner within an Agile framework – overseeing sprint ceremonies including backlog refinement, sprint planning and review sessions.
- Work across time zones with an offshore development team.
- Promote iterative value drops, shipping frequent, meaningful increments.
- Define and track sprint-level and release-level KPIs.
Stakeholder Management
- Communicate roadmap progress and product decisions to senior internal stakeholders.
- Work with compliance, legal and risk functions to ensure the product meets regulatory requirements.
Domain & Technical Fluency
- Maintain a working knowledge of IDP and document intelligence technology – OCR, classification, extraction, validation and ML-based understanding.
- Engage with engineers and QA to review technical approaches.
- Experience as a Product Manager or Product Owner within a financial services or FinTech environment.
- Client-facing experience with experience building trusted relationships.
- Commercial experience, building business cases and a basic understanding of P&L and pricing.
- Experience in Agile/Scrum teams, with command of sprint ceremonies and backlog management.
- Experience working with offshore development teams.
- Operate in early-stage or evolving product contexts – and rapid iteration.
- Experience with financial services domain context (e.g. KYC, AML, lending, or document processing).
- Familiarity with IDP, OCR or document intelligence or data-extraction technology is advantageous.
- Hybrid working, 2 days a week in our Nottingham office
- Great compensation package and discretionary bonus
- Core benefits include pension, bupa healthcare, sharesave scheme and more
- 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave.
Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Experian is also proud to be an Equal Opportunity and Affirmative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here
#LI-Hybrid
This is a hybrid remote/in-office role.
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here
Skills Required
- Experience as a Product Manager or Product Owner within a financial services or FinTech environment.
- Client-facing experience with proven ability to build trusted relationships and manage escalations.
- Commercial experience building business cases and basic understanding of P&L and pricing.
- Experience in Agile/Scrum teams, including sprint ceremonies and backlog management.
- Experience working with offshore development teams.
- Ability to operate in early-stage or evolving product contexts and iterate rapidly.
- Experience with financial services domain context (e.g., KYC, AML, lending, or document processing).
- Familiarity with IDP, OCR, document intelligence or data-extraction technology.
- Technically fluent with working knowledge of OCR, classification, extraction, validation and ML-based document understanding.
Experian Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Experian and has not been reviewed or approved by Experian.
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Healthcare Strength — Medical and dental coverage is described as strong, with expanded mental health resources and telemedicine options. Coverage includes inclusive services such as gender transition and fertility support.
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Leave & Time Off Breadth — Time-off offerings are generous, including substantial PTO/vacation, paid holidays, and paid volunteer days with options to purchase additional leave. Parental leave is available for birth and non-birth parents alongside flexible working arrangements that support work-life balance.
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Retirement Support — Retirement programs include a 401(k) with company matching and contributory pension schemes in some regions. These elements complement base pay and bonuses to form a competitive total rewards package.
Experian Insights
What We Do
Experian unlocks the power of data to create opportunities for consumers, businesses and society. During life’s big moments – from buying a home or car, to sending a child to college, to growing a business exponentially by connecting it with new customers – we empower consumers and our clients to manage data with confidence so they can maximize every opportunity. We gather, analyse and process data in ways others can’t. We help individuals take financial control and access financial services, businesses make smarter decision and thrive, lenders lend more responsibly, and organizations prevent identity fraud and crime. For more than 125 years, we’ve helped consumers and clients prosper, and economies and communities flourish – and we’re not done. Our 20,600 people in 43 countries believe the possibilities for you, and our world, are growing. We’re investing in new technologies, talented people and innovation so we can help create a better tomorrow. About Experian: Bringing data to life requires creativity, passion, flexibility and expertise. We want you to share in our success. That's why we offer rewards that recognise great performance. Working in a culture of collaboration, achievement and respect we will give you the support and encouragement you need to develop your skills and talents and progress your career. Everyday our people bring enthusiasm, innovation and inspiration to work and if this sounds like you connect with us at Experian.
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