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Job Function:
Technology Product & Platform ManagementJob Sub Function:
Technical Product ManagementJob Category:
Scientific/TechnologyAll Job Posting Locations:
Bogotá, Distrito Capital, ColombiaJob Description:
We recruiting for the Product Manager, Workforce Transitions & Employee Experience, located in Bogota, Colombia.
HR Digital enables Johnson & Johnson’s people strategy through product-led innovation, intelligent automation, and scalable digital capabilities that strengthen enterprise agility and employee experience.
As the pace of workforce and business change accelerates, the ability to deliver intuitive, data-informed, and globally consistent employee experiences is a strategic differentiator. HR Digital advances this shift by evolving HR from a traditional service model to a product-centric, insight-driven operating model that delivers measurable business value, operational efficiency, and resilience at scale.
Within this context, the Workforce Transitions & Employee Experience portfolio focuses on the digital products, workflows, and experiences that enable core employee lifecycle transactions and shape how employees access support, services, and information across the enterprise. Workforce Transitions centers on the moments that move employees through key lifecycle events, while Employee Experience advances the future digital front door vision through intuitive, connected, and user-centered entry points that reduce friction and strengthen the overall employee experience.
The Product Manager, Workforce Transitions & Employee Experience supports the development and execution of product strategy for the Workforce Transitions & Employee Experience domain, translating enterprise priorities into practical employee, manager, and HR outcomes. This role is responsible for managing roadmap execution and value delivery across assigned capabilities, with a focus on lifecycle efficiency, experience, adoption, compliance, and operational performance.
Operating within the HR Digital product model, this role partners across HR COEs, Global Services, Contact Center, Employee Relations, Digital, Data, Engineering, and Delivery teams to drive end-to-end product outcomes across employee lifecycle transitions and employee experience journeys. The role serves as a product manager for assigned domain capabilities, with accountability for backlog health, execution quality, adoption, and operational readiness, while helping shape connected experiences aligned to the future digital front door vision.
Major Duties & Responsibilities
Strategic Product Ownership (45%)
Support development and execution of the product roadmap for Workforce Transitions & Employee Experience, aligned to enterprise HR vision and portfolio priorities.
Translate business needs, policy requirements, and user insights into cohesive product requirements and end-to-end digital experiences across employee lifecycle transactions, case routing, knowledge access, and digital front door entry points.
Define and monitor outcome-based success metrics related to experience, transaction completion, efficiency, data quality, adoption, and service performance.
Manage assigned capabilities across the product lifecycle, identifying opportunities to simplify, automate, scale, or retire capabilities.
Contribute to business case development, value hypotheses, and benefits realization for domain-level initiatives.
Delivery & Cross-Functional Leadership (35%)
Lead cross-functional work across Product Delivery, Experience Design, Data, Engineering, Global Services, Contact Center, and HR Operations to deliver domain outcomes.
Own backlog prioritization, dependency management, and delivery sequencing for assigned capabilities.
Partner with HR COEs, Global Services, and process owners to balance global standards, local needs, compliance requirements, and seamless user experience.
Identify risks, dependencies, and delivery tradeoffs, escalating as appropriate to the Senior Manager or Product Line Leader.
Ensure high-quality execution, testing readiness, change readiness, and operational readiness of delivered capabilities.
Continuous Improvement & Enablement (20%)
Represent the voice of employees, managers, HR partners, and service teams through discovery and feedback loops.
Drive continuous improvement through user insights, service performance trends, and operational learning.
Support product adoption and enablement by helping stakeholders understand new capabilities, changes, and expected outcomes across lifecycle transactions and digital front door experiences.
Contribute to product standards, patterns, and ways of working across HR Digital.
Qualifications
Required Qualifications
A minimum of a Bachelor’s degree is required.
A minimum of 5–7 years of experience in product management, HR technology, digital product delivery, or related roles is required.
A minimum of 3 years of HR or HR-adjacent experience is required.
Experience managing product delivery for domain capabilities, with accountability for measurable business, operational, and experience outcomes.
Strong understanding of HR operating models, employee lifecycle transaction processes, employee service delivery, and digital platform ecosystems.
Demonstrated ability to lead cross-functional teams in complex, matrixed environments and influence across organizational boundaries.
Proficiency in modern product management and agile delivery practices, including backlog management, prioritization, and iterative value delivery.
Ability to translate complex process and technology concepts into clear product direction, decisions, and execution priorities.
Preferred Qualifications
Hands-on experience with Workday, employee service platforms, case management, knowledge, workflow, and broader HR digital ecosystems is preferred.
Experience in applying automation, analytics, or AI to employee lifecycle transactions, service delivery, employee experience, or related HR workflows is preferred.
Leadership Behaviors
Enterprise-minded: Prioritizes enterprise outcomes over local optimization.
Outcome-obsessed: Measures success through impact and experience.
Strategic simplifier: Reduces complexity and friction.
Inclusive collaborator: Elevates diverse perspectives and shared ownership.
Required Skills:
Preferred Skills:
Analytical Reasoning, Coaching, Cost Management, Critical Thinking, Give Feedback, Human-Computer Interaction (HCI), Organizing, Performance Measurement, Product Development, Product Improvements, Product Strategies, Project Management Methodology (PMM), Research and Development, Software Development Management, Strategic Supply Chain Management, Technical Credibility, Technical WritingSkills Required
- Bachelor's degree
- 5-7 years in product management, HR technology, digital product delivery, or related roles
- Minimum 3 years of HR or HR-adjacent experience
- Experience managing product delivery for domain capabilities with measurable business, operational, and experience outcomes
- Strong understanding of HR operating models, employee lifecycle transaction processes, employee service delivery, and digital platform ecosystems
- Demonstrated ability to lead cross-functional teams in complex, matrixed environments and influence across organizational boundaries
- Proficiency in modern product management and agile delivery practices (backlog management, prioritization, iterative delivery)
- Ability to translate complex process and technology concepts into clear product direction and execution priorities
- Hands-on experience with Workday, employee service platforms, case management, knowledge, workflow, and HR digital ecosystems
- Experience applying automation, analytics, or AI to employee lifecycle transactions, service delivery, or employee experience
- Analytical reasoning, product development, product strategies, performance measurement, technical writing and related product skills
Johnson & Johnson Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Johnson & Johnson and has not been reviewed or approved by Johnson & Johnson.
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Healthcare Strength — Healthcare coverage is characterized as comprehensive across medical, dental, and vision, with added supports like onsite clinics, fitness centers, and Employee Assistance resources. Mental-health services and wellbeing reimbursements are also described as meaningful components of the overall package.
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Retirement Support — Retirement offerings are portrayed as a major differentiator, combining a 401(k) with employer matching and an employer-funded pension plan. Stock options and other long-term financial supports are also positioned as part of the broader rewards mix.
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Parental & Family Support — Family-related benefits are presented as notably strong, including paid parental leave for all new parents and additional leave types for caregiving and bereavement. Financial assistance for adoption, fertility treatment, and surrogacy is highlighted as a significant support.
Johnson & Johnson Insights
What We Do
Profound Change Requires Boldness. Johnson & Johnson is the largest and most broadly based healthcare company in the world. We’re producing life-changing breakthroughs every day, and have been for the last 130 years. The combination of new technologies and your expertise enables amazing things to happen. Teams from J&J’s consumer business are creating digital tools to help people track the health of their skin. Those working in medical devices are 3-D printing artificial joints personalized for each patient, while researchers in pharmaceuticals use AI to discover lifesaving drugs. Imagine what the rest of our team of 134,000 people at 260 companies in more than 60 countries across the world is accomplishing. We redefine what it means to be a big company in today’s world. Social Media Community Guidelines: http://www.jnj.com/social-media-community-guidelines
