The Role
Defines and manages data center whitespace infrastructure solutions, including power distribution and liquid or air cooling. Responsibilities include analyzing customer needs, costs, competitors, market trends, and technology; defining product requirements and value propositions; coordinating engineering, sales, services, marketing, legal, and solution architecture teams; supporting launches, documentation, training, technical proposals, customer consultations, and product integration. The role requires data center industry experience and occasional travel, including factory visits.
Summary Generated by Built In
POSITION SUMMARY
- Contributes to defining Data center Infrastructure Solutions products roadmap by consolidating Voice of Customer data to define market solutions primarily oriented, but not limited, to data center industry.
- Collaborate with cross-functional teams to ensure offering meets market needs.
- Defines product / solution requirements.
- Identifies value proposition.
- Subject Matter Expert for Datacenter whitespace Infrastructure Solutions for executive, marketing, and sales teams.
- Whitespace Infrastructure Solutions are complex products or solutions mostly related to manufactured units which consist of power distribution, liquid and air cooling.
RESPONSIBILITIES
- Analyze Voice of Customer and provide intelligent and effective ideas, proposals or solutions
- Analyze cost and propose improvements
- Analyze competitor products, documenting strengths, and deficiencies in core functionality.
- Define, develop, and administer customers facing product evaluation programs.
- Engage with Services team to define and implement Power Solutions service offering.
- Gather information and analyze new trends and technology
- Gather and consolidate market intelligence by interfacing with Sales team and Solution Architects.
- Collaborate with cross functional teams to implement new technology in Infrastructure Solutions offering.
- Perform and maintain patent reviews for new offerings. Document data and provide details while interfacing with legal team.
- Create and maintain Product Documentation including user brochures, presentations, manuals, and technical documentation. Provide support to regionalize documents as needed.
- Work with Product Marketing team on creation of White Papers, Application Notes, Case Studies, and Articles, Videos.
- Work with Product Marketing team on product launch preparation and product launch.
- Support Solution architects and Application engineers with solution proposals and technical studies.
- Provide on-site critical customer consultations when required.
- Interface with other Vertiv products and engineering teams to coordinate integration with other hardware and/or software solutions.
- Provide training.
QUALIFICATIONS
Mandatory:
- Bachelor’s or higher Degree in Electrical or Mechanical engineering
- 5+ years relevant industry experience.
- Experience in Data center design, build, commissioning or maintenance
- Technical expertise to translate customer needs/pain points to solutions
- Strong written/oral communication, especially in communicating customer needs and value propositions
- Proficiency with Microsoft Office suite, Smartsheet, and other business applications
- Informative knowledge about CAD, BIM and CFD tools.
- Research and analytical skills
- Propensity for innovation
- Effectively communicates technical information and complex ideas to technically diverse audiences.
Plus
Please note minimum and preferred requirements for education. This includes degrees, specializations and certifications.
PHYSICAL & ENVIRONMENTAL DEMANDS
- No special requirements. This is mostly office job with some traveling at meetings, conferences and other events. From time-to-time factory visit is required.
TIME TRAVEL REQUIRED
- 10%
Skills Required
- Bachelor’s degree or higher in Electrical or Mechanical Engineering
- 5+ years of relevant industry experience
- Experience in data center design, build, commissioning, or maintenance
- Technical expertise translating customer needs and pain points into solutions
- Strong written and oral communication skills, including communicating customer needs and value propositions
- Proficiency with Microsoft Office, Smartsheet, and other business applications
- Informational knowledge of CAD, BIM, and CFD tools
- Research and analytical skills
- Propensity for innovation
- Ability to communicate technical information and complex ideas to technically diverse audiences
Vertiv Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vertiv and has not been reviewed or approved by Vertiv.
-
Healthcare Strength — Health coverage is described as comprehensive, with standard medical, dental, and vision plans plus wellness and mental-health resources. Core offerings also include disability and life insurance and an Employee Assistance Program.
-
Leave & Time Off Breadth — Time off includes paid holidays and PTO typical of large employers, and many U.S. salaried roles feature flexible or "unlimited" PTO approaches. These programs are part of a structured, global total rewards framework.
-
Fair & Transparent Compensation — Pay is considered fair at start for many office-based, engineering, and field service roles, and total compensation packages are viewed as stable. In some hourly manufacturing settings, overtime opportunities help boost overall earnings.
Vertiv Insights
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to ensure its customers’ vital applications run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extends from the cloud to the edge of the network. Headquartered in Columbus, Ohio, USA, Vertiv employs approximately 20,000 people and does business in more than 130 countries. For more information, and for the latest news and content from Vertiv, visit Vertiv.com.
