Product Manager, Unified Communications

Posted One Month Ago
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Hiring Remotely in Kallang, SGP
Remote
Mid level
Cloud • Information Technology • Consulting
The Role
Manage the Unified Communications product portfolio, including strategy, roadmap, pricing, lifecycle, catalogues, SKUs, inventory, and fulfillment. Identify market opportunities, conduct competitive research, develop go-to-market plans, and enable sales. Monitor financial and product performance, manage vendor and partner relationships, support product delivery, and conduct training and demonstrations. The role requires strong UC and telecommunications knowledge, analytical skills, communication abilities, and 3–5 years of relevant experience.
Summary Generated by Built In

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description: 

Ingram Micro is a leading technology company for the global information technology ecosystem.

With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts.

Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage set us apart.
 

Responsibilities:
  • Manage the Unified Communications (UC) product portfolio, including product strategy, roadmap, pricing, and lifecycle management.
  • Oversee product catalogues, SKU management, inventory planning, and order fulfilment to ensure operational accuracy, commercial readiness, and optimal inventory utilisation.
  • Identify market opportunities through customer engagement, market analysis, and competitive research to drive portfolio growth and innovation.
  • Develop and execute go-to-market plans, product positioning, and sales enablement initiatives to achieve revenue and profitability targets.
  • Monitor product performance, financial metrics, and market trends, and drive continuous improvements to maximize adoption, customer value, and commercial success.
  • Build and manage strategic relationships with technology vendors, partners, and stakeholders to support product development and business objectives.
  • Cross collaboration with vendor, sales, solution architects and more to ensure successful product delivery, customer satisfaction, and business performance.
  • Prepare and conduct product training, demos and enablement sessions for internal and external stakeholders as required.

Requirements:
  • Bachelor's Degree in Business, Information Technology, Telecommunications, Engineering, or related field.
  • 3-5 years of experience in product management, unified communications, telecommunications or ICT.
  • Strong understanding of unified communications, voice, collaboration, and communication technologies.
  • Proven track record of managing product portfolios and driving business growth.
  • Experience developing product strategies and managing vendor/customer partnerships.
  • Excellent communication and presentation abilities.
  • Strong analytical and organizational skills.
  • Candidates with less experience may also be considered for the Product Executive or Senior Product Executive level, depending on relevant experience and overall suitability for the role.

Skills Required

  • Bachelor's degree in Business, Information Technology, Telecommunications, Engineering, or a related field
  • 3–5 years of experience in product management, unified communications, telecommunications, or ICT
  • Strong understanding of unified communications, voice, collaboration, and communication technologies
  • Proven track record managing product portfolios and driving business growth
  • Experience developing product strategies and managing vendor and customer partnerships
  • Excellent communication and presentation abilities
  • Strong analytical and organizational skills

Ingram Micro Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ingram Micro and has not been reviewed or approved by Ingram Micro.

  • Strong & Reliable Incentives — Feedback suggests bonus eligibility is common and commission structures can lift total earnings in sales roles. Pay is described as solid and reliably on time in many contexts.
  • Healthcare Strength — Feedback suggests the health offering is comprehensive, with multiple medical options including a copay-only plan and an HSA plan with employer funding. Wellness programs, pharmacy support, and an EAP reinforce the package.
  • Retirement Support — Feedback suggests retirement support includes a 401(k) with company match and automatic savings features. This provides a structured foundation for long-term savings.

Ingram Micro Insights

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The Company
HQ: Irvine, CA
27,182 Employees
Year Founded: 1979

What We Do

Ingram Micro helps businesses Realize the Promise of Technology™. It delivers a full spectrum of global technology and supply chain services to businesses around the world. Deep expertise in technology solutions, mobility, cloud, and supply chain solutions enables its business partners to operate efficiently and successfully in the markets they serve. Unrivaled agility, deep market insights and the trust and dependability that come from decades of proven relationships, set Ingram Micro apart and ahead.

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