Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Product Manager - Technical II
The Switching Solutions team is looking for a passionate, collaborative and experienced Product Manager- Technical II that will provide innovative, secure, and reliable solutions for core Mastercard transaction switching systems. The ideal candidate is passionate about connecting business with technology, highly motivated, and an innovator who embraces, adopts and studies the latest technology trends.
In this position you will: • Be responsible for working with various product teams across Mastercard to understand their business needs and translate to business and functional requirements • Work cross-functionally with project managers and engineering teams to gather estimates, create designs and drive the delivery of business and functional requirements • Act as the voice of the customer when writing requirements, reviewing designs and contributing to technical and product documentation • Continuously monitor the delivery of requirements through their entire lifecycle (i.e., testing, production, post-production)
All About You:
The ideal candidate for this position should:
Have an understanding of how payments are processed (four-party model) and what role Mastercard plays
Experience of taking ideas from inception to production (i.e., requirements, design, testing, implementation, post-production monitoring)
Can deliver high-quality results in fast paced environment with shifting priorities
Comfortable building relationships, communicating and partnering with stakeholders across the organization including product, engineering and executives.Demonstrated experience of leading projects: hosting calls, setting agenda, documenting notes, etc.
Possess ability to manage multiple projects at once that are in different stages
Follow Mastercard's PM-T best practices and contribute lessons learned to broader team
Experience working in agile or waterfall project methodology
Continuously think of new ways to solve problems and create efficiencies within the broader Switching Solutions team and the Mastercard core network
Possess the following skills: active listening, collaboration skills, quickly grasp new concepts, critical thinking, question the status quo and thinking outside the box, willing to wear 'multiple hats
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Skills Required
- Understanding of how payments are processed (four-party model) and Mastercard's role
- Experience taking ideas from inception to production (requirements, design, testing, implementation, post-production monitoring)
- Ability to deliver high-quality results in a fast-paced environment with shifting priorities
- Ability to build relationships and partner with stakeholders across product, engineering and executives
- Demonstrated experience leading projects (hosting calls, setting agenda, documenting notes)
- Ability to manage multiple projects concurrently at different stages
- Follow Mastercard PM-T best practices and contribute lessons learned
- Experience working in agile or waterfall project methodology
- Strong soft skills: active listening, collaboration, quick learning, critical thinking, questioning status quo, adaptable ('multiple hats')
- Abide by Mastercard security policies, ensure confidentiality, report breaches, and complete mandatory security trainings
Mastercard Compensation & Benefits Highlights
-
Retirement Support — A 10% company retirement match (401k or equivalent) is explicitly highlighted in company materials. This level of employer contribution stands out as a core strength of the package.
-
Leave & Time Off Breadth — A global minimum of 16 weeks fully paid new‑parent leave and generous U.S. PTO (vacation, personal days, holidays, sick time, and bereavement) are clearly spelled out. These provisions indicate broad time‑off coverage across life events.
-
Wellbeing & Lifestyle Benefits — Hybrid work, a four‑week “work from elsewhere” option, meeting‑free well‑being days, five paid volunteer days, mental‑health resources, and fitness reimbursement/on‑site gyms are emphasized. Together they reflect a holistic approach to flexibility and wellbeing.
Mastercard Insights
What We Do
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re building a resilient economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Why Work With Us
We live the Mastercard Way: creating value in the communities we touch, growing together through the opportunities we see, and moving fast to innovate and scale. Our collaborative culture and our passionate people are the key to what we do, driving meaningful change as one team and connecting everyone to priceless possibilities.
Gallery
Mastercard Teams
Mastercard Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
In our ongoing workplace evolution, we’ve introduced hybrid work, Work-From-Elsewhere Weeks and Meeting-Free Days.






.jpg)










