Product Manager - Super App "Rewards & Incentives"

Yassir is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in 45 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa. It is backed (~$200M in funding) by VCs from Silicon Valley, Europe and other parts of the world.

We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally.

Helping usher the continent into a digital economy era. We’re not just about serving people - we’re about creating a marketplace to bring people what they need while infusing social values.

About the role

We are seeking a Product Manager to support the Rewards & Incentives squad for our Super App and Partner apps. This role is crucial for driving customer engagement through loyalty and subscription programs, exploring new strategies, and delivering innovative solutions that support user retention and growth.

As part of the product team, you will collaborate with other product managers and cross-functional teams, gaining hands-on experience in product lifecycle management, feature development, and customer insights.

Role & Responsibilities

• Own the roadmap and backlog for platform improvements and new initiatives related to customer engagement, rewards, and retention strategies.
• Assist in the development and execution of referral and loyalty programs, subscriptions, and other initiatives to improve user adoption and engagement.
• Support product lifecycle management from concept through launch, ensuring continuous product improvement.
• Conduct market research, analyze customer feedback, and gather performance data to contribute to product strategy.
• Collaborate with teams across marketing, growth, business, engineering, and design to ensure timely delivery of high-impact products.
• Manage stakeholder relationships effectively, particularly in a remote setup, ensuring clear communication and alignment of objectives.
• Foster a culture of innovation and resourcefulness, continuously seeking new ideas and approaches to enhance customer loyalty and engagement.
• Manage the day-to-day routines, including agile ceremonies, backlog management, project and program management, country programs management etc. 

What we’re looking for :

• 1-2 years of experience in product management or a related role.
• Some knowledge of growth funnels, customer retention, and user segmentation is a plus.
• A strong interest in fast-paced, consumer-focused technology startups.
• A passion for user-centered design and delivering great customer experiences.
• Exceptional attention to detail and focus on quality.
• Comfortable engaging with business teams and senior executives.
• A proactive and collaborative attitude with a desire to learn and grow.
• Go-getter attitude with a strong bias for action, bonus if previous entrepreneurial experience.
• Strong problem solving and analytical skills.
• Strong verbal and written communication skills.

At Yassir, we believe in the power of diversity and the importance of an inclusive culture. So, if you're ready to bring your unique perspective and experiences to the table, then we're excited to listen.

Don't just apply for a job, come and be a part of our journey. Let's create a better tomorrow together.

We look forward to receiving your application!

Best of luck,

Your Yassir TA Team