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The Role
The Square Banking team builds tools that allow millions of small businesses around the globe to better manage their cash flow. The legacy financial system relies on long-standing and often-unfair conventions like outdated fees and onerous applications. We are building better business banking by seamlessly integrating payments and banking in one place, without the frustrations and hassles of incumbent banks.
As the Square Debit Card Product Manager, you will lead the strategy and execution of a product that gives sellers instant access to their payment proceeds and helps them manage their spend. You will collaborate closely with designers, engineers, data scientists, and other cross-functional team members to ensure that our debit card product solves sellers' pain points in a remarkable way.
You will:
- Own the customer experience and the P&L of Square Debit Card
- Deeply understand the jobs-to-be-done of our sellers through qualitative and quantitative research, and champion their needs within Block
- Drive the product roadmap and execute the delivery timelines for the work required to provide remarkable experiences for our sellers and grow the business
- Use an iterative, data-driven experimental approach to product development
- Influence key stakeholders throughout Block in order to align intent, resources, and prioritization
- Operate cross-functionally and build strong partnerships both within Block and with external vendors to deliver excellent products and services
- Foster an environment that enables the team to execute quickly while maintaining a high standard for quality
- Manage the entire product life cycle from ideation, to planning, execution and launch
You have:
- 6+ years of experience in product management
- Results focus: you have a bias toward action and are comfortable driving projects forward through ambiguity
- Collaboration skills: you work well with partners across the entire company to achieve strategic results
- Customer empathy: you have customer empathy and experience shaping product direction based on customer needs
- FinTech experience, particularly within issuing, a plus
We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We also consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations throughout the recruitment process. If you require an accommodation, let your recruiter know.
Want to learn more about what we're doing to build an inclusive workplace? Check out our Inclusion & Diversity page .
Block takes a market-based approach to pay, and pay may vary depending on your location. U.S locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
To find a location's zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information.
Zone A:
$180,000 - $270,000 USD
Zone B:
$171,000 - $256,600 USD
Zone C:
$162,000 - $243,000 USD
Zone D:
$153,000 - $229,600 USD
Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.
What the Team is Saying
What We Do
Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.
So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality through Afterpay, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.
Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.
Why Work With Us
We’re working to find new and better ways to help businesses succeed, and we’re looking for people like you to help shape tomorrow at Square.
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Square Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Many of our jobs can be performed from where you feel most creative and productive.
