Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.
This is a remote position that can be worked from any location within the U.S.
The Strategic Product Engagement Team is a Splunk force multiplier to drive durable Splunk and Cisco cross-portfolio growth over time. We are building an enterprise product-led growth and retention capability that converts product usage telemetry, lifecycle data, and customer insight into coordinated, proactive action in Product & Technology and partnering with Customer Experience and Sales.
Our mandate is to identify product-rooted challenges and gaps early and activating the right mitigations. Over time, we will extend the same operating model to accelerate adoption, expansion, and Splunk and Cisco cross-portfolio value. We work through a unified engagement model with shared accountability, clear decision rights, and disciplined handoffs to the teams that own the customer relationship, commercial motion, and product roadmap.
Your Impact
As a Product Manager on the Strategic Product Engagement Team, you will be a primary product-led partner for strategic enterprise accounts globally and a vital connection between go-to-market teams and Splunk's product organization. You will combine telemetry, lifecycle context, customer feedback, and business priorities to cohort customers and identify product-led workstreams to improve customer outcomes.
You will engage directly with customers, account teams, product managers, engineering leaders, and executives. Your ability to translate complex customer needs into clear product requirements, decisions, and action plans will be essential. This role is ideal for a product leader who is equally comfortable shaping strategy, working through ambiguity, and driving disciplined execution without direct authority.
Own the strategic product-led customer engagements. Own product-led lifecycle for a portfolio of strategic customers, aligning the level of engagement to customer value and opportunity. Actively represent the Splunk product organization to customers and their Splunk go-to-market leaders.
Be the command and control center to drive product-led outcomes. Be the vital connection between Splunk's product and Splunk go-to-market organizations. Serve as a trusted product partner in account planning related to product outcomes. Use telemetry data and AI summarization to drive product-led customer experience and growth workstreams.
Translate insight into product action. Deeply understand how Splunk is used by your customer and be able to clearly articulate product opportunities and pain points to Product and Engineering partners.
Measure outcomes and business impact. Define and report KPIs tied to product engagement for your customer- usage, health– that informs the product organization of growth opportunities, re-platforming of existing use cases and retention risks.
Minimum Requirements
Bachelors + 5 years of related experience, or Masters + 3 years related experience, or PhD + 1 year related experience
5+ years of experience in technical product management or technical customer engagement with enterprise customers
Preferred Qualifications
Experience engaging with senior leadership at enterprise customers on technical issues
Experience being the trusted product lead to drive technical consensus on a cross functional engineering and go-to-market (sales, and customer success) team supporting complex customers.
Experience working with large data sets to identify technical blockers
Knowledge of Splunk, AppDynamics, or similar platforms to drive system health and performance insights.
AWS/GCP Cloud Architect, CKA (Certified Kubernetes Administrator), or equivalent SRE/DevOps certifications.
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Message to applicants applying to work in the U.S. and/or Canada:The starting salary range posted for this position is $136,500.00 to $198,500.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:
10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer
For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
The applicable full salary ranges for this position, by specific state, are listed below:
New York City Metro Area:
$154,900.00 - $259,100.00Non-Metro New York state & Washington state:
$136,500.00 - $228,300.00* For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.
** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
Skills Required
- Bachelor's degree + 5 years related experience, OR Master's + 3 years, OR PhD + 1 year
- 5+ years in technical product management or technical customer engagement with enterprise customers
- Experience engaging with senior leadership at enterprise customers on technical issues
- Trusted product leadership driving technical consensus across engineering, sales, and customer success
- Experience working with large data sets to identify technical blockers
- Knowledge of Splunk, AppDynamics, or similar system health/performance platforms
- AWS/GCP Cloud Architect, CKA, or equivalent SRE/DevOps certifications
Cisco Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cisco and has not been reviewed or approved by Cisco.
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Healthcare Strength — Health coverage is described as robust with multiple plan options and access to onsite/virtual LifeConnections Health Centers on major campuses. Company materials also highlight mental-health resources and comprehensive preventive care, supporting strong core medical benefits.
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Leave & Time Off Breadth — Time away includes company‑wide recharge days, a paid birthday, a year‑end shutdown, and paid Critical Time Off for emergencies. Paid volunteer days further expand opportunities to step away and recharge.
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Parental & Family Support — Policies include a global minimum for paid parental leave for primary caregivers, caregiving concierge services, and on‑site children’s learning centers in select locations. In the U.S., family‑building support is consolidated under Carrot with a defined lifetime maximum, indicating structured assistance across fertility, preservation, adoption, and surrogacy.
Cisco Insights
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Cisco (NASDAQ: CSCO) enables people to make powerful connections--whether in business, education, philanthropy, or creativity. Cisco hardware, software, and service offerings are used to create the Internet solutions that make networks possible--providing easy access to information anywhere, at any time. Cisco was founded in 1984 by a small group of computer scientists from Stanford University. Since the company's inception, Cisco engineers have been leaders in the development of Internet Protocol (IP)-based networking technologies. Today, with more than 71,000 employees worldwide, this tradition of innovation continues with industry-leading products and solutions in the company's core development areas of routing and switching, as well as in advanced technologies such as home networking, IP telephony, optical networking, security, storage area networking, and wireless technology. In addition to its products, Cisco provides a broad range of service offerings, including technical support and advanced services. Cisco sells its products and services, both directly through its own sales force as well as through its channel partners, to large enterprises, commercial businesses, service providers, and consumers.









