While experience in healthcare and RCM is highly valued, we welcome candidates with strong product management expertise who are eager to learn the RCM domain. A passion for exploring emerging technologies—such as AI—and the ability to ask insightful questions to uncover real needs will set you apart.
You’ll operate in a matrix environment, engaging with internal stakeholders and clients, tailoring solutions to diverse needs, and driving differentiation in the market. If you enjoy solving complex problems, collaborating across teams, and influencing product direction, this is your opportunity to make a meaningful impact.
Responsibilities
Incorporate requirements for current and future solution development by conducting internal and external stakeholder, client, competitive analysis and market research.
Conceptualize, prioritize, and write succinct requirements, user stories, and acceptance criteria for one or more of our solutions.
Communicate solution strategy, plans and roadmaps to key stakeholders utilizing solution management tools and processes
Work closely with Engineering to manage solution roadmap and scope through detailed requirements and prototypes in a timely and cost-effective manner based upon a detailed understanding of needs, requirements and resources.
Collaborate with Support, Sales, and Marketing in development of go-to-market and demand generation strategies including feature descriptions, sales demos, solution training and new release content.
Promote innovation and differentiation from competition by collecting quantitative solution data(utilization analytics and user engagement tools)and metrics through market research or competitive analysis.
Qualifications
Bachelor's degree in health care administration, business administration, information systems or project management or related field.
At least 3 years of healthcare software consulting, information technology or solution functionality equivalent work experience.
At least 2 years of software related project experience
Results-driven with great communication and collaboration skills, working effectively with cross-functional teams
Experience with software features and functions through reading and applying or writing requirements.
Experience managing communication and relationships with clients
Ability to research, analyze and prioritize functionality and requirements.
Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.
Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart’s sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart’s third party screening provider.
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All applicants for employment must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position.
Netsmart's Job Applicant Privacy Notice may be found here.
Top Skills
What We Do
Netsmart designs, builds and delivers electronic health records (EHRs), solutions and services that are powerful, intuitive and easy-to-use. Our platform provides accurate, up-to-date information that is easily accessible to care team members in behavioral health, care at home, senior living and social services. We make the complex simple and personalized so our clients can concentrate on what they do best: provide services and treatment that support whole-person care.
By leveraging the powerful Netsmart network, care providers can seamlessly and securely integrate information across communities, collaborate on the most effective treatments and improve outcomes for those in their care. Our streamlined systems and personalized workflows put relevant information at the fingertips of users when and where they need it.
For 50 years, Netsmart has been committed to providing a common platform to integrate care. SIMPLE. PERSONAL. POWERFUL.
Our more than 2,200 associates work hand-in-hand with our 600,000+ users in more than 25,000 organizations across the U.S. to develop and deploy technology that automates and coordinates everything from clinical to financial to administrative.
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