Product Manager - Risk and Fraud

About Sezzle:

With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blending cutting-edge tech with seamless, interest-free installment plans that make shopping smarter and more accessible. We’re not just transforming payments; we’re redefining how people discover, interact with, and purchase the things they love while driving real impact on merchant sales through increased conversions and higher order values. As we continue to shape the future of fintech and retail, we’re building an innovative, dynamic team passionate about creating more than just a transaction but a truly unique shopping journey. If you’re excited about pushing boundaries in tech and delivering a game-changing experience for consumers and merchants alike, come join us at Sezzle and help create the future of shopping!

About the Role: 

We are seeking a talented and motivated Risk & Fraud Product Manager who is best in class with a high IQ plus a high EQ. This role presents an exciting opportunity to thrive in a dynamic, fast-paced environment within a rapidly growing team, with abundant prospects for career advancement. You will be responsible for monitoring, measuring, and testing risk and fraud related products and features products and designing, building, innovating, and launching new products, features, internal tools, and solutions. This person will work collaboratively with all key organizational stakeholders and closely with the risk and fraud engineering teams to manage priorities. 

This position will also be responsible for identifying opportunities through a data-centric approach, creating business cases, defining scope, and creating initial product requirement documents.  This position will support the company's cross-functional and global strategic initiatives as an internal consultant and product strategist. The role will report to a Director of Product. The Product Manager will also regularly interact with key stakeholders such as executive leadership, customers and/or merchants, and will work with cross-functional engineering and business teams to constantly drive product innovation.

What You'll Do:

• Design and manage fraud detection tools and systems to proactively identify and mitigate risks.
• Ideate, monitor & measure fundamental fraud and risk operational product metrics. Setting up alerts while working towards the team and company goals. 
• Continuously evaluate and improve fraud prevention processes and tools to minimize fraud loss.
• Develop product roadmaps and work with cross-functional teams (engineering, support, risk, legal, data, etc) to achieve company-wide objectives. 
• Use data to communicate the prioritization of products, features, and projects to key stakeholders

What We Look For:

Minimum Requirements: 

• A bachelor's degree or equivalent in Computer Science or related field
• Proficiency in SQL is a MUST
• Experience in leading teams and/or influencing outcomes
• 4+ years of experience using qualitative and quantitative methodologies to understand customers' ability to explore and structure customers insights
• Strong analytical and data visualization skills
• Ability to translate product needs into technology requirements

Preferred Knowledge and Skills

• Experience in payments, fin-tech, or credit reporting industries
• Experience working in one or many of the following technology tools; Atlassian products (Jira, Confluence, etc), Figma
• Knowledge of e-commerce practices from a technical perspective
• Familiarity with industry standards and regulations, such as PCI-DSS, AML, and KYC, to ensure compliance in all risk and fraud strategies
• Strong stakeholder management and leadership skills

About You:

• You have relentlessly high standards - many people may think your standards are unreasonably high. You are continually raising the bar and driving those around you to deliver great results. You make sure that defects do not get sent down the line and that problems are fixed so they stay fixed.
• You’re not bound by convention - your success—and much of the fun—lies in developing new ways to do things
• You need action - speed matters in business. Many decisions and actions are reversible and do not need extensive study. We value calculated risk-taking.
• You earn trust - you listen attentively, speak candidly, and treat others respectfully.
• You have backbone; disagree, then commit - you can respectfully challenge decisions when you disagree, even when doing so is uncomfortable or exhausting. You have conviction and are tenacious. You do not compromise for the sake of social cohesion. Once a decision is determined, you commit wholly.
• You deliver results - you focus on the key inputs and deliver them with the right quality and in a timely fashion. Despite setbacks, you rise to the occasion and never settle.

What Makes Working at Sezzle Awesome:

At Sezzle, we are more than just brilliant engineers, passionate data enthusiasts, out-of-the-box thinkers, and determined innovators. We believe in surrounding ourselves with only the best and the brightest individuals. Our culture is not defined by a certain set of perks designed to give the illusion of the traditional startup culture, but rather, it is the visible example living in every employee that we hire. Sezzle recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting our mission.

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