dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First.
Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail – one of the world’s most competitive markets, with a deluge of multi-dimensional data – dunnhumby today enables businesses all over the world, across industries, to be Customer First.
dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro.
Job Purpose
The Assortment tool aims to empower retailers and CPGs by offering a streamlined, data-driven approach to optimizing product ranges. It bridges the gap between category planning and in-store execution, ensuring that assortment recommendations are not only tailored to customer preferences but also practical for shelf implementation. By integrating data science with client insights, Assortment helps users make informed decisions on which products to prioritize, enabling more precise and agile range reviews. Our vision is to help our clients move beyond traditional reviews, supporting continuous 'always-on' category assessments and facilitating better alignment across teams, ultimately enhancing customer experience and driving incremental sales for our clients.
Key Accountabilities
Execute with Excellence: Lead your squad through the day-to-day by planning, facilitating and executing:
- Education: Coaches and develops others around product best practices and frameworks for execution
- Planning: Ensure to consistent and frequent communication of the product vision and strategy to the product team, ensuring tight alignment throughout execution.
- Lead: Remain connected to the product teams to remain available to coach and assist as needed; however, foster a team that is empowered to solve problems vs dictating solutions.
Measure what matters: First you will determine what measurements are important to know whether your product is successful (i.e. what does success look like for my product). Then you will partner with your multiple squads to ensure measurement plans are put into action and maintained so that relevant data is available and used to drive decision making around your product.
Leadership: Building a strong culture of continuous learning and knowledge sharing within the team.
- Actively develop and promote the desired team behaviours in line with the product roadmap and company values.
- Proactively tackles performance issues head on to resolution.
- Encourages work-place based learning, ensuring the team take responsibility for their own learning and share it to build into the overall team capability.
Practice core product skills: Continuously working to develop and hone the following skills:
- Bring others on the journey: develop clear communication and resources that tell the story of your product (e.g. what do we have now, where are we going, how it aligns to company objectives and customer problems etc) and share this information with others as appropriate. Always be ready to tailor the message to the audience!
- Know our business: Gain and maintain a clear understanding of where the business is headed and work to understand how your squad contributes to these efforts.
- Comprehend the market: Work to gain an understanding of the market we compete in – including competitive functionality.
- Understand your users: Partner with your squad to build a detailed understanding of both client needs and end user engagement.
- Partner with others: Develop relationships with all of the teams that Product partners with to deliver products to market including: Product Marketing, Commercial teams, Implementations, etc.
What you can expect from us
We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.
You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.
And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. For an informal and confidential chat please contact [email protected] to discuss how we can meet your needs.
Our approach to Flexible Working
At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.
We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.
For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)
Top Skills
What We Do
Dunnhumby is a customer data platform that provides models and insights into how customers engage with retail and e-commerce spaces.
