- Set the vision and roadmap. Define where the Payouts Platform goes next, and balance new capabilities, reliability and cost in your priorities.
- Build a platform every product can use. Turn payouts into a shared, self-serve capability that any product team can adopt quickly, so Félix can launch new products without building payouts from scratch each time.
- Expand reach. Decide which markets and rails to invest in next, across Latin America and beyond, including instant payments, wallets, cash networks and crypto rails. Lead the platform side of each launch with FX, Compliance and Treasury, and shorten the time to go live.
- Shape partner strategy. Define what the platform needs from payout partners, compare their performance, and decide which ones to integrate or route more volume to. That includes building direct connections to major payout providers alongside aggregator partners. Make partner decisions for new capabilities alongside the Business Development team, which owns the commercial relationships.
- Improve performance. Define the routing and validation strategy that raises success rates and speed while lowering cost per payout.
- Reduce manual work. Prioritize product improvements that remove manual handling of failed and returned payouts, working with Ops and the Ops Platform. Give product teams real-time visibility into every payout.
- Align across teams. Make sure every payout is compliant, funded and supportable. That means working with Compliance on screening, Treasury on liquidity, and product teams on the experience they build on top of the platform.
- Set service commitments. Define the reliability and performance levels product teams can count on, and prioritize the work to meet them with the engineering team, which owns delivery. Report on the success, speed and cost of payouts.
- Product experience: 5+ years in product management, with at least 2 years on payments, payouts or money movement products.
- Platform and API experience: you've owned a product whose main customers were other teams or developers.
- Rails knowledge: you understand how payout rails and partners work, including settlement timing, returns, failure modes and partner SLAs. Experience with LatAm rails (for example SPEI, PIX or ACH-style bank transfers) is a strong plus.
- Partner integrations: a track record of taking third-party integrations from evaluation to production, with engineering and commercial teams.
- Data fluency: comfortable with SQL and with defining and tracking reliability and cost metrics.
- Clear communication: you can explain trade-offs to engineers, ops teams and executives alike.
Nice to have
- Experience with crypto or stablecoin rails for payouts or settlement
- Working knowledge of payments compliance, such as sanctions screening and transaction monitoring
- Base (Flexible depending on expectations/interview performance)
- SF/NYC: $152,000 - $193,000
- Miami: $123,000 - $160,000
- Initial stock options grant
- Annual performance bonus
- Health, dental, and vision plans
- 401(k)
- Remote work environment, although we have offices in Miami and México City and would love to work in hybrid model if you are up to it.
- Continuous learning opportunities
- Unlimited PTO
- Paid parental leave
- Empowering opportunities for growth in a dynamic entrepreneurial environment
Skills Required
- 5+ years of product management experience
- At least 2 years of experience with payments, payouts, or money movement products
- Experience owning a platform or API product primarily used by internal teams or developers
- Understanding of payout rails and partners, including settlement timing, returns, failure modes, and partner SLAs
- Experience with LatAm payment rails such as SPEI, PIX, or ACH-style bank transfers
- Track record of taking third-party partner integrations from evaluation through production
- Experience working with engineering and commercial teams on integrations
- Proficiency with SQL and defining and tracking reliability and cost metrics
- Ability to communicate trade-offs to engineers, operations teams, and executives
- Experience with crypto or stablecoin rails for payouts or settlement
- Working knowledge of payments compliance, including sanctions screening and transaction monitoring
What We Do
At Félix, we're building the financial ecosystem for Latin immigrants in the U.S., starting with a revolution in remittances. Our core product is an AI-powered chatbot built on WhatsApp, allowing our users to send money home as easily as sending a text message. We leverage cutting-edge technology like AI, blockchain, and stablecoins to make cross-border payments faster, more affordable, and more accessible than ever before. We are a hyper-growth Series B company, backed by over $100 million in funding from top-tier global investors, including QED, Castle Island, Switch Ventures, HTwenty, Monashees, and General Catalyst Customer Value Fund. This isn't just about the numbers; it's a testament to the trust our investors have in our vision and our team. Additionally, the Félix founders were selected as “Endeavour Entrepreneurs” and were recipients of the CrossTech Fintech Startups Award. We are a group of extremely talented and dedicated high-performers, united by our shared obsession with a single goal: empowering our customers.







