Product Manager - Onboarding Experience

Sorry, this job was removed at 08:12 a.m. (CST) on Tuesday, Jul 22, 2025
Be an Early Applicant
Jakarta, DKI Jakarta, IDN
eCommerce • Financial Services
The Role
About the Role

We as a team provide Buy Now Pay Later services to empower our clients to use our services to achieve business goals. We make these features available to other businesses through our partnership with either a set of API services or the feasible Superapp, with an umbrella of services spanning e-commerce, payments, courier services, ride-hailing, food delivery, and other options. You will work closely with Engineers, Analysts, Designers, and Project management to first help build, and eventually fully own new & exciting features, products & services that will allow us to provide access to credit to a huge amount of active users.

What You Will Do

  • Build and deliver world-class lending solutions in the lending
  • Take full ownership of the product portfolio, conceptualizing, planning, building, and managing end-user experiences related to the product
  • Ensure the tech team understands the specifications to deliver a quality product
  • Ensure optimal user experience, security & compliance with regulations
  • Stakeholder management & collaboration across the region
  • Be the voice of the user and advocate for customer-first products while moving the needle on high-impact problem spaces
  • Understand the evolving needs and challenges of the consumer and merchants, and tailor the product to meet those needs
  • drive product decisions using data analytics, A/B testing, and user insights to achieve measurable outcomes.

What You Will Need

  • At least 5 years of hands-on experience working with tech & business teams, with expertise in lending credit systems and functional systems, including but not limited to onboarding flow, transaction system, and 3rd party platform services integration, etc.
  • Familiar with the industry's best software solutions
  • Knowledge about PDLC and experience at various stages, including testing, UI/UX design
  • Good understanding of the lending and back-end system architecture
  • Good communication skills are required to communicate with regional stakeholders
  • Fluent communication in English is a must

About the Team

You will join a team with multi-location offices and a multicultural environment. The team members are passionate and open-minded. The team's purpose is to Construct and manage an entire set of macro services to support multiple financial businesses.

About GoTo Group
GoTo Group is the largest digital ecosystem in Indonesia with its mission to “Empower Progress’ by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia’s vast consumer household.

About Gojek 
Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.

About GoTo Financial
GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.

GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.


#LI-ONSITE

Similar Jobs

Mondelēz International Logo Mondelēz International

Brand Manager

Big Data • Food • Hardware • Machine Learning • Retail • Automation • Manufacturing
Hybrid
DKI Jakarta, IDN
90000 Employees

Mastercard Logo Mastercard

Manager, Legal Compliance

Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
Hybrid
Tanah Abang, DKI Jakarta, IDN
38800 Employees

Ericsson Logo Ericsson

Trade Compliance Advisor

Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
In-Office
DKI Jakarta, IDN
88000 Employees
6-6 Annually

Braze Logo Braze

Technical Support

Marketing Tech • Mobile • Software
Easy Apply
Hybrid
DKI Jakarta, IDN
2000 Employees
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
Jakarta, Jakarta
944 Employees
Year Founded: 2021

What We Do

GoTo is the largest technology group in Indonesia, combining on-demand, e-commerce and financial services through the Gojek, Tokopedia and GoTo Financial brands. It is the first platform in Southeast Asia to host these three essential use cases in one ecosystem, capturing a majority of Indonesian consumer household expenditure. GoTo’s mission is to “Empower Progress” by offering an unparalleled selection of goods and services through a comprehensive merchant and partner network and promoting financial inclusion through its leading payments and financial services business.

Similar Companies Hiring

Rain Thumbnail
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency • Web3 • Infrastructure as a Service (IaaS)
New York, NY
100 Employees
Granted Thumbnail
Mobile • Insurance • Healthtech • Financial Services • Artificial Intelligence
New York, New York
23 Employees
Scotch Thumbnail
Artificial Intelligence • eCommerce • Fintech • Payments • Retail • Software • Analytics
US
35 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account