Job Title
Product Manager, Nexwave incubator
Business Environment
Within Nexwave, The Amadeus business Incubator, we identify, incubate, and grow the next generation of travel businesses to shape the travel experience today and tomorrow. If, like us, you think that travel is much more than searching, booking, and packing a bag, and would like to deliver to travelers a truly delightful and end-to-end great experience, join us for this exciting opportunity!
At Traveler Servicing Solutions, we develop B2B solutions (APIs, Mobile app, WhatsApp) that help our clients create better traveler experiences, increase their customer lifetime value, and build loyalty. In a team of highly motivated Product Managers, Product Owners, and UX researchers, you will contribute to shaping both customers’ and travelers’ experiences.
You love new challenges, are resilient and adaptable, always trying to do your best, comfortable navigating ambiguity, and are driven by making a meaningful impact to shape a new product: Happy to hear from you!
Major Responsibilities
Opportunity Identification & Assessment
- Identify and analyze business requirements from customers and prospects.
- Assess business requirements and provide input to the product plan/roadmap.
- Consolidate and articulate business needs into new product concepts or enhancements.
- Work closely with Product Owners and Development counterparts to recommend priorities and define product release plans.
Requirement Formalization (Scoping)
- Establish written high-level business requirements and/or document detailed requirements.
- Share requirement data with Product Owners and agile teams to assess high-level solutions and order of magnitude.
Launch, Delivery, and Product Performance Analysis
- Provide support and assistance to customers on products.
- Provide content for product documentation, sales tools, and collateral.
- Collect and analyze feedback from customers and identify potential new requirements.
- Monitor product acceptance, product performance, and customer satisfaction, and take corrective action as necessary.
Sales Enablement
- Give presentations, demos, and training sessions to customers, internal stakeholders, and sales teams.
- Maintain essential product documentation.
Extra
- Contribute to the global product strategy and value proposition.
Requirements
Work Experience
- At least 2 years in Product Management, Product Owner, or Product Definition role.
Education
- University degree in Business, Product Management, Marketing, or related field, or equivalent work experience.
Skills
- Strong communication skills.
- Fluent English language skills.
- Accountability and initiative.
- Strategic thinking and direction-setting.
- Customer focus.
Diversity & Inclusion
Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.
What We Do
Travel powers progress. Amadeus powers travel. Amadeus’ solutions connect travelers to the journeys they want, linking them via travel agents, search engines and tour operators to airlines, airports, hotels, cars and railways.
Technology has always been critical to developing global travel, increasing scale, choice and access. We have developed our technology in partnership with the travel industry for 30 years.
We combine a deep understanding of how people travel with the ability to design and deliver the most complex, trusted, and critical systems our customers need.
