Product Manager, NetLoan

Position Summary
NetLoan automates the loan lifecycle from origination to payoff for both lenders and borrowers. As a Product Manager for NetLoan at Netgain Solutions, you will guide the delivery of our NetSuite-native loan management application from feature definition through release. In that role, you will own the full development cycle for specific features, from requirements gathering to QA testing. Additionally, you'll manage our sprint plans and work directly with a small development team to ship each feature.

You will also function as the voice of the product to customers, sales, support, and implementation partners. In this regard, you will work across our internal teams to help train others on new features and ensure those features provide an excellent customer experience.

Primary Job Responsibilities
• Product Discovery & Strategy: Run discovery with lenders, prospects, and implementation teams to understand how lending operations work in each target segment. Identify where NetLoan fits today, where it falls short, and which gaps are worth closing first.
• Requirements & Specs: Write clear specs, user stories, and acceptance criteria for loan servicing, payment schedules, interest calculations, billing, collections, and the accounting that flows into NetSuite.
• Sprint Planning & Execution: Partner closely with NetLoan developers to plan sprints, unblock work, and deliver on time.
• Quality Assurance & Release Validation: Own acceptance testing for NetLoan releases. Confirm that calculations, schedules, and GL impact are correct before anything reaches a customer.
• Support Escalation & Triage: Act as the product escalation point for issues raised by support, customer success, and implementation partners. Triage bugs and enhancement requests and close the loop with customers.
• Sales & Demo Support: Join strategic or technically complex sales conversations to clarify capabilities, assess fit for prospects in new lending segments, and give credible roadmap direction.
• AI Leverage: Use AI tools daily to accelerate research, discovery synthesis, spec writing, and analysis. The judgment on lending and accounting correctness stays with you.
• Knowledgebase & Enablement: Keep release notes, documentation, and in-app help accurate with each release so sales, support, and partners can speak to what shipped.

Requirements
• 2+ years of experience with lending or loan management software, in a product, implementation, consulting, or lending operations role
• 2+ years of product management experience in B2B SaaS (roadmap ownership, requirements gathering, working directly with developers)
• Working knowledge of the loan lifecycle: origination, amortization, interest accrual, payment application, collections, and payoff
• Ability to translate business needs into clear, testable development requirements
• Comfortable engaging with developers, support teams, implementation partners, and customer finance teams
• Fluent, practical use of AI tools in daily work
• Clear written and verbal communication, especially in fast-paced contexts
• Demonstrated ability to take ownership and drive product success

Nice to Have
• Experience with NetSuite as a user, administrator, or consultant
• Accounting background; CPA or Master of Accountancy a plus

How We Work
Competence and speed together are our advantage; either alone is not. That is why we stay deliberately small and hire for outsized skill. We do not hire for a lack of weaknesses, but for outsized strength and commitment to impact.
Our values are how we make decisions: Be an owner. Earn the customer. Focus on the longterm. Bias for action. Never stop improving. Write the book. Be a class act.

There is no company-wide rule about days in an office. Product sets its own working norms: this role is hybrid, based in our Denver or Lehi office.

About Netgain
Netgain is a U.S.-based, high-growth company of CPAs who have lived and breathed finance and accounting processes throughout our careers. We're a mission-driven company, having established Netgain to create embedded SaaS ERP apps that delight and help accountants
streamline their systems, so they can intelligently manage business challenges and meet accounting and compliance requirements.

We pride ourselves in offering:
• Strong professionals around you who will help to accelerate your growth                                                                                                              • • Personalized success planning and cross-functional opportunities
• Continuous career development, actively encouraging and celebrating internal promotions

Benefits
• Medical, dental and vision coverage, with a Netgain contribution to a health savings account on the HSA-eligible plan
• 401(k) retirement plan
• Flexible time off and paid company holidays
• Parental Pay for new parents after six months of service
• Fitness reimbursement, a monthly phone stipend, and lunches in our offices

Benefits are provided under the plan documents, which govern.

How to Apply
Apply through our careers page in Paycom by November 20, 2026.

Equal Opportunity
Netgain provides equal employment opportunity to all applicants and employees and does not discriminate on the basis of race, color, religion or creed, sex (including pregnancy, childbirth, and related conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, or any other characteristic protected by federal, state, or local law. If you need an accommodation at any point in the application or interview process, tell People & Talent.