Major League Baseball is committed to creating the best fan experience products in professional sports. We strive to harness the awesome storytelling power of baseball to help people enjoy the National Pastime in ways that matter to all types of fans. We are seeking a Product Manager to join our product team and help us achieve that mission.
In this role, you will join a team of dedicated product managers to work with our partners in design, engineering, content and business to serve our customer: the MLB fan. Reporting to the Sr. Director, Product, you will help to develop and execute the product strategy for MLB’s flagship product, the MLB App on both iOS and Android. The MLB App is used by millions of fans each day to follow their favorite teams and players, get real time updates and engage with the sport of baseball through exclusive MLB content.
Our ideal Product Manager knows and has experience with the best practices of modern product development, loves to iterate on user experience and has worked on a product that publishes a wide variety of content types.
CANDIDATE PROFILE
Education and Experience
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3+ years of experience as a product manager supporting one or more consumer-facing products – experience with native apps (iOS and/or Android) is a big plus
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A strong portfolio of shipped products that show a data-inspired strategy and analytics influenced decision making
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Experience in using quantitative and qualitative data to identify opportunities and to measure success
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Are comfortable working with ambiguity and helping to define new ways of working
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Possess an appreciation for baseball and a firm comprehension of its history, rules, and culture
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Passion for visual design and great user experience and an understanding of information architecture
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An understanding of software engineering ecosystems and related technologies such as REST API’s, Push Notification Services, oAuth, JSON and front end tech
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A critical thinker with strong written, verbal and storytelling skills
This is a unique opportunity to make a large impact and deepen the relationship between MLB and its 70M+ fans in a fast paced, fun environment in an industry that is always evolving.
ESSENTIAL FUNCTIONS
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Work directly with fans and stakeholders to understand their needs and how we can deliver great experiences for them
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Create detailed technical requirements ready for development
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Define key performance indicators for product features and actively analyze data and customer feedback
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Design and deploy experiments to discover the best solutions for fans
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Work with key stakeholders to prioritize requirements from competing business interests and build consensus
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Balance between product ideation and execution, with a “fail fast” mentality and flexibility as we pursue innovative experiences for our fans
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Effectively support the product design, engineering and test engineering teams throughout sprint cycles by proactively removing roadblocks and anticipating challenges
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Build and manage relationships with a diverse set of stakeholders, including technology leaders, marketing teams, ad operations, sponsorship sales, external vendors and executives
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Keep a pulse on the sports, media, and entertainment best practices and trends, to create best-in-class products
Pay Range: $105,000 - $135,000
As a candidate for this position, your salary and related aspects of compensation will be contingent upon your work experience, education, skills, and any other factors MLB considers relevant to the hiring decision. In addition to your salary, MLB believes in providing a competitive compensation and benefits package for its employees.
Why MLB?
Major League Baseball (MLB) is the most historic of the major professional sports leagues in the United States and Canada. Employees love working at MLB because of the culture of growth, teamwork, and professionalism. Employees who are most successful at MLB take initiative, know how to identify problems and provide solutions, and always put the Team first. For those ready to step up to the plate and join the major leagues, MLB takes the same approach as teams do with their players: empowering our “workforce athletes” to be at their best by engineering experiences that put employees in the best position to succeed. Major League Baseball is looking for candidates who are passionate about growing America’s pastime to best serve its fans for decades to come.
MLB is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Applicants requiring a reasonable accommodation for any part of the application and hiring process, please email us at [email protected]. Requests received for non-disability related issues, such as following up on an application, will not receive a response.
Are you ready to Step Up to the Plate? Apply below!
Top Skills
What We Do
MLB is in the business of producing and showcasing human performance. Our core product consists of those who are the best at what they do. And for that we have a responsibility to provide the highest quality product that we can, at every level. Our fans and our communities deserve nothing less.
Why Work With Us
For those who are ready to join the Major Leagues of their careers, we take the same approach that we do with our players. We strive to engineer experiences that empower our own “workforce athletes” to be at their best. Step up to the plate and let's build the next chapter of Major League Baseball, together.
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