Product Manager, Membership (Athens-based, on-site)

Through its Membership programme, PeopleCert is on a mission to become the change agent in the way lifelong learning and development gets experienced and has a positive impact on people's professional life. PeopleCert membership boasts a global community of learners and professionals that enjoy a plethora of digital tools, digital content and networking opportunities, to make meaningful and promising strides in their careers.

As a Product Manager, Membership you will be part of a team that sits at the forefront of innovation in our organization, while having the opportunity to work across digital applications and business models that will affect the lives of millions of people all over the world.

Duties and responsibilities

• Build a deep understanding of the market by monitoring industry and market trends and conducting deep competition analysis.
• Conduct user research to understand Member needs and behaviors.
• Track KPIs and analytics across the Membership customer journey.
• Participate in the creation of business cases to support the prioritization of new business models and functionalities.
• Materialise product ideas into concepts and business requirements, in collaboration with Digital and Software Development teams utilizing artifacts such as PRDs, user journeys and flow diagrams.
• Oversight the Membership backlog management in collaboration with Peoplecert’s PMO team.
• Participate in product testing ensuring a high-quality offering for members.
• Collaborate with Product Marketing to participate in product launches, feature announcements, and the creation of relevant product documentation.
• Work closely with engineering, design/digital, marketing, and sales teams to ensure product development is on schedule and meets quality standards.
• Support the development and implementation of strategies to meet or exceed revenue targets and membership growth objectives, ensuring the product's commercial success and sustainability.

 Required skills and qualifications

• 3+ years of experience as a Product Manager, Product Owner or a Solutions Engineer, being able to demonstrate your impact to customers is a must.
• Product Management experience in any of the following: Consumer Applications, SaaS/Mobile applications, eCommerce or eLearning platforms is a must.
• Technical knowledge gained either through an engineering degree, or through hands-on experience with technology teams and products
• Understanding of the Product Development Life Cycle for a digital offering
• Excellent command of the English language (native-like or C2 level certification desired, or certificate would be a plus)

• Collaborative leadership: You earn the trust of others and facilitate cooperation between people with different skills through your collaborative style and communication skills.
• Innately analytical: You start by asking ‘why?’. You are an excellent listener and when you’re presented with data, problems or requests, you focus on posing the right questions rather than jumping to conclusions.
• Design oriented: You are eager to work with users and be their voice inside the business. You are passionate about the user experience and impactful design, pushing the culture in the right place.
• Focused on execution: You have a natural instinct to drive things to completion, shipping the right product, with the right timing, making the right tradeoffs.
• Curious & driven: You should appreciate challenges and have the ability and curiosity to adapt to a constantly changing environment.

• Competitive remuneration package.
• Work in an international, dynamic and fun atmosphere.
• Two free vouchers for all certifications from PeopleCert's Portfolio per year for all employees.
• Complimentary coffee and tea in all our premises.
• Huge learning experience in using best practices and global environment.
• Constant personal and professional development.
• 100% Virtual Hiring Process.
  

About PeopleCert

PeopleCert is a global leader in assessment and certification of professional skills, partnering with multi-national organizations and government bodies for the development & delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realize their life ambitions.

Quality, Innovation, Passion, Integrity are the core values which guide everything we do.

Our offices in UK, Greece, and Cyprus boast a culture of diversity, where everyone is different, yet everyone fits in. All of us at PeopleCert are committed to the reflection of the diversity and inclusion of our customers and the communities in which we do business.

Working on Home Office (HO) Secure English Language Tests (SELTs)

Any person who is engaged by PeopleCert to work on the SELT service must undergo a Background Check prior to acommencing their SELT duties. All SELT personnel will be required to complete a declaration (provided by PeopleCert) where the existence of any criminal record and/or bankruptcy must be declared.

• If working on the SELT service in the UK, background checks will include:

o   A basic or enhanced Disclosure Barring Service (DBS) check

o   Right to Work in the UK check (including nationality, identity and place of residence)

o   HO security check (Baseline Personnel Security Standard (BPSS) or Counter Terrorist Check (CTC)

o   Financial background check

o   Employment reference check

• If working on the SELT service anywhere in the world (outside of the UK) personnel will undergo background checks that are equivalent to those stated for the UK.

In addition, if personnel are required to speak to SELT candidates they must be appropriately skilled in English language and, where SELT services are provided anywhere in the world (outside of the UK), the official language of the relevant country. 

All applications will be treated with strict confidentiality.