Product Manager - Marketplace Compliance

Posted 9 Days Ago
Austin, TX, USA
In-Office
92K-163K Annually
Mid level
eCommerce • Retail
The Role
Own products that ensure eBay meets global product safety and marketplace compliance requirements. Translate legal and regulatory policy into scalable detection, enforcement, and seller-facing workflows. Partner with Policy, Legal, Risk, Engineering, Data Science, and Operations to build automated controls, risk models, and intuitive seller experiences that reduce false positives and minimize friction for legitimate sellers.
Summary Generated by Built In

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the team and the role:

As a Product Manager within eBay's Product Safety & Marketplace Compliance team, you will own products that help eBay meet evolving regulatory requirements while protecting the integrity of the marketplace. Your product domain spans Product Safety, Prohibited and Restricted Items, Counterfeit and Intellectual Property compliance, and other marketplace policies that govern what can be bought and sold across eBay's global markets.

You will translate complex legal, regulatory, and marketplace policy requirements into scalable product capabilities that enable compliant sellers, detect and prevent non-compliant listings, ensuring compliance without creating unnecessary friction for legitimate sellers. and maintain buyer trust while supporting business growth.

What you will accomplish:

  • Develop products and capabilities that enable eBay to meet evolving Product Safety regulations and marketplace obligations across multiple countries and jurisdictions. Design scalable governance controls that support compliance monitoring, policy enforcement, regulatory reporting, and operational decision-making.

  • Ensure these capabilities can evolve as regulations and marketplace policies change across global markets.

  • Partner with Policy, Risk, Trust, Engineering, and Data Science teams to develop automated workflows, decision frameworks, and risk detection models that identify potential Product Safety violations, improve compliance detection, seller transparency and enable consistent enforcement governance of marketplace policies.

  • Design products that improve enforcement accuracy while minimizing false positives and reducing unnecessary impact on legitimate sellers.

  • Create intuitive seller experiences that guide sellers through compliance requirements such as product eligibility, restricted product workflows, regulatory disclosures, policy clarity, and other Product Safety obligations.

  • Focus on reducing complexity by automating compliance wherever possible while providing clear guidance that helps sellers successfully complete required actions.

  • Partner with Customer Service and Operations teams to improve resolution times and reduce unnecessary seller frustration.

  • Serve as the primary Product partner for Policy, Legal, Regulatory Affairs, Risk, Customer Service, Seller Experience, Global Markets, and Operations.

  • Translate changing regulations into clear product requirements, align stakeholders on implementation strategies, and ensure product capabilities can adapt as regulatory expectations evolve across different markets.

What you will bring:

  • 3+ years of experience in product management, preferably for eCommerce products with a large and global user base.

  • Experience building products in Product Safety, Compliance, Trust & Safety, Risk, Regulatory Technology, or Marketplace Governance.

  • Strong understanding of how global regulations and local market laws impact online marketplaces, seller obligations, product safety requirements, and customer protection.

  • Experience translating legal, regulatory, or policy requirements into scalable product capabilities and customer-facing experiences.

  • Familiarity with marketplace governance models, policy enforcement, risk management, and operational controls.

  • Experience balancing regulatory compliance, operational efficiency, and seller experience while minimizing unnecessary friction for legitimate sellers.

  • Demonstrated ability to partner with Legal, Regulatory Affairs, Risk, Operations, Customer Service, and Engineering to deliver cross-functional product solutions.

Additional Details

The base pay range for this position is expected in the range below:

$92,400 - $162,900

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Remote roles are not eligible for U.S. visa sponsorship.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

We use cookies to enhance your experience and may use AI tools for administrative tasks in the hiring process. To learn how we handle your personal data and use AI responsibly, please visit our Talent Privacy Notice, Privacy Center and AI Hiring Guidelines.

Skills Required

  • 3+ years of experience in product management, preferably for eCommerce products with a large and global user base
  • Experience building products in Product Safety, Compliance, Trust & Safety, Risk, Regulatory Technology, or Marketplace Governance
  • Strong understanding of how global regulations and local market laws impact online marketplaces, seller obligations, product safety requirements, and customer protection
  • Experience translating legal, regulatory, or policy requirements into scalable product capabilities and customer-facing experiences
  • Familiarity with marketplace governance models, policy enforcement, risk management, and operational controls
  • Experience balancing regulatory compliance, operational efficiency, and seller experience while minimizing unnecessary friction for legitimate sellers
  • Demonstrated ability to partner with Legal, Regulatory Affairs, Risk, Operations, Customer Service, and Engineering to deliver cross-functional product solutions

eBay Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about eBay and has not been reviewed or approved by eBay.

  • Healthcare Strength Medical, dental, and vision coverage begin on the date of hire, complemented by mental health resources, an EAP, disability coverage, FSAs, and wellness initiatives.
  • Leave & Time Off Breadth A robust mix of PTO, paid holidays, flexible work styles, parental leave, and a four‑week paid sabbatical after five years supports work‑life balance.
  • Equity Value & Accessibility Total compensation commonly includes stock components, with access to an employee stock purchase plan at a discount and stock awards enhancing overall packages.

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The Company
HQ: San Jose, CA
26,035 Employees

What We Do

eBay Inc. is a global commerce leader that connects millions of buyers and sellers around the world. We exist to enable economic opportunity for individuals, entrepreneurs, businesses and organizations of all sizes. Our portfolio of brands includes eBay Marketplace and eBay Classifieds Group, operating in 190 markets around the world. We offer sellers the ability to grow a business with little barrier to entry regardless of size, background or geographic location. We never compete with our sellers. We win when our sellers succeed. Buyers who shop on our Marketplace and Classifieds platforms enjoy a highly personalized experience with an unparalleled selection at great value.

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