Product Manager IV - EPM Free Form and Narrative reporting - Cloud ((Hybrid - see job description for potential work locations)

** Work Location/Arrangement: This is a hybrid position requiring in-office work four (4) days every week at an M&T office in Buffalo, NY, Bridgeport, CT, Wilmington, DE, Baltimore, MD, Washington, DC, or possibly NY, NY.

Overview:

Responsible for providing the strategic direction for multiple product lines and/or services for major existing or new market segment(s).  Designs product, and develops market strategies (i.e. advertising, pricing, expense planning, profit plans, packaging, future products etc.) and goals and assures successful implementation; monitors the achievement of such goals.  Formulates and implements policy and procedures.  Ensures that application of M&T leadership, values and commitment through direct and indirect managers. May have profit/loss responsibility for the product.

• Support Oracle EPM Cloud cube operations and development (specifically report development) including configuring the system as the technical system administrator, schedule jobs, user provisioning, and performance monitoring.
• Develop reports using Oracle Smart View, Financial Reporting, and other reporting tools.
• Partner effectively with Finance, Accounting, Treasury, FP&A, Corporate Reporting, and Technology stakeholders to manage application delivery roadmaps, align priorities, and meet key milestones.
• Administer month-end, quarter-end, year-end close, planning and forecast reporting processes in partnership with Finance teams.
• Serve as the primary contact for production issues, triaging incidents, coordinating resolution, and engaging technical teams as needed. Coordinate patching, metadata and business rule adjustments, upgrades, performance tuning, troubleshooting, and handle outages. Log, track, and manage issues using Oracle ticketing, Jira, or ServiceNow, maintaining clear documentation.
• Communicate with stakeholders and leadership during outages or escalations and coordinate with technology teams for upgrades or deployments.

• Sets strategic direction for assigned product lines, and presents business plans to senior management and employees. 
• Directly responsible for product pricing, cost structure, as well as product risk.  Responsible for all product financials including revenue planning and product profitability. 
• Responsible for sales channel strategy.  Review new developments in company markets, evaluating and recommending new services, new products or geographies, or the modification of existing services or products.  Evaluate new product/services success; implement and manage changes in service or marketing strategy.
• Manage all aspects of new product implementation and existing product modification to include but not limited to the design and development of services, portfolio acquisition and process improvements; act in a liaison capacity with affected departments.
• Establish marketing objectives; work with other bank departments to develop effective programs to sell services/products.
• Ensure product/services are marketable, profitable and comply with legal and regulatory requirements
• Maintain an awareness of new trends and developments in marketing and company products and services. Develop and provide ongoing group and individual training for staff in regard to presentation skills, product knowledge and best practices and procedures.
• Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite.  Identify risk-related issues needing escalation to management.
• Promote an environment that supports belonging and reflects the M&T Bank brand.
• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
• Complete other related duties as assigned.

Bachelor’s degree and a minimum of

10 years’ proven marketing, product management, financial, operations and/or project management experience,

OR in lieu of a degree,

A combined minimum of 14 years’ higher education and/or work experience, including a minimum of 10 years’ proven marketing, product management, financial, operations and/or project management experience.

Strong Oracle Cloud EPM, EDMCS, Free Form, Essbase and SmartView experience including cube development and maintenance. Requires demonstrated, hands-on experience personally designing, building, and maintaining reports using Smart View, Financial Reporting, and Narrative Reporting—not solely oversight or familiarity with these tools.

Demonstrated knowledge and hands-on proficiency in applying incident, problem, and change management best practices within an enterprise governance framework, including adherence to required controls, approvals, and documentation standards.

Proven ability to communicate clearly and effectively, engage business and technical stakeholders, and build alignment on requirements, priorities, and outcomes.

Demonstrated ability to take initiative and deliver results with minimal supervision, independently planning, prioritizing, and managing tasks and deliverables from initiation through completion.

Knowledge of corporate finance, financial data, accounting standards, and corporate reporting processes is a strong plus.

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