Product Manager III

Posted 4 Days Ago
14 Locations
In-Office
Mid level
Fintech • Payments
The Role
WEX seeks a Product Manager III to deliver a user-centric product roadmap, collaborate with teams, and enhance customer experiences through data-driven insights. Responsibilities include leading scrum teams, defining product strategies, and engaging with stakeholders while balancing market needs and business objectives.
Summary Generated by Built In

WEX is an innovative payments and technology company leading the way in a rapidly changing environment. Our goal is to simplify the business of running a business for our customers and free them to spend more time, with less worry, on the things they love.  We are on a journey to build a unified, world class user experience across our products and services and leverage customer driven innovation to power our growth and  strategic initiatives.  

As we lean into our mission to “simplify the business of running a business”, WEX is looking to simplify and reimagine experiences, starting from the customer perspective. We are looking for a Product Manager III to own the execution and delivery of the product roadmap by collaborating across the business on the product roadmap with an emphasis on creating a simple, proactive and personalized experience. In this role, you’ll learn the end-to-end customer experience by assisting and supporting the Product Management team on their strategic roadmap. You will do this through performing and developing the following competencies: Strategic Mindset, Customer Obsessed, Results Focused, Insights Driven, Trusted Partner, Relevant Expertise.

What you’ll do:

  • Deliver best in class experiences and enabling capabilities that delight customers and win in the market 

  • Deeply understand the external market and customer needs to define the priorities and inspire the broader team 

  • Build the product roadmap, define user users and drive tradeoff decisions 

  • Lead 1-2 scrum teams to align on mission and deliver great results iteratively

  • Leverages qualitative and quantitative data to measure results, inform roadmap and achieve benefit, adoption and financial results

  • Cross collaborates with Sr PMs / Analytics / UX on product research to come up with better and disruptive solutions

  • Engage in technical discussions with senior engineers to define product strategy, create value, and impact the direction of products and the business 

  • Be a trusted partner that can present effectively to high-level stakeholders, set clear priorities and direction, and begin to build bridges across groups

How you’ll engage:

  • Strategic Mindset:  Seek to understand WEX’s corporate strategy, the competitive environment and market trends and how our products can create value

  • Customer Obsessed: Deeply understand our customers’ needs through customer empathy, data and prioritize work

  • Results Focused:  Leverage data to understand how the product is performing and prioritize work 

  • Insights Driven:  Use qualitative and quantitative insights to drive decisions, define experiments and prioritize roadmap

  • Trusted Partner:   Appreciate and comprehend different points of view and share information clearly and transparently with strong collaboration while knowing when to escalate 

  • Relevant Expertise: Brings a deep understanding of the market, applied technologies and domain expertise, with a curiosity and learning mindset

Experience you’ll bring: 

  • 3 to 7 years of Product Management experience delivering world class software or capabilities 

  • Undergraduate degree required, advanced degree is a plus 

  • Proven ability to work closely with engineering teams and other product teams to prioritize and deliver features

  • Experience of identifying customer problems, roadmap prioritization, writing detailed requirement documents, managing a backlog and maintaining thorough documentation.

  • Strong execution skills, with a focus on driving results

  • Experience writing hypotheses, experimenting, and following a “build, test, iterate”  approach 

  • Experience embracing an end-to-end view of the product lifecycle, including discovery, first use and support

  • Strong problem-solving and analytical orientation with the ability to identify root cause of issues, develop recommendations and influence others

  • Strong written and verbal communication skills, including the ability to inspire teams around a vision and influence key stakeholders 

  • Curious and a learning mindset

The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.
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The Company
HQ: Portland, ME
4,900 Employees

What We Do

We simplify complex payment systems for fleets, corporate payments, and healthcare—unlocking insights, opportunities, and efficiencies to give you greater control of your business.

Powered by the belief that complex payment systems can be made simple, WEX (NYSE: WEX) is a leading financial technology service provider across a wide spectrum of sectors, including fleet, travel and healthcare. WEX operates in more than 10 countries and in more than 20 currencies through approximately 4,900 associates around the world. WEX fleet cards offer approximately 14 million vehicles exceptional payment security and control; our travel and corporate solutions business processes over $35 billion of purchase volume annually; and the WEX Health financial technology platform helps 343,000 employers and more than 28 million consumers better manage healthcare expenses.

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