Who we are
Founded in 2002, Zafin offers a SaaS product and pricing platform that simplifies core modernization for top banks worldwide. Our platform enables business users to work collaboratively to design and manage pricing, products, and packages, while technologists streamline core banking systems.
With Zafin, banks accelerate time to market for new products and offers while lowering the cost of change and achieving tangible business and risk outcomes. The Zafin platform increases business agility while enabling personalized pricing and dynamic responses to evolving customer and market needs.
Zafin is headquartered in Vancouver, Canada, with offices and customers around the globe including ING, CIBC, HSBC, Wells Fargo, PNC, and ANZ. Zafin is proud to be recognized as a top employer and certified Great Place to Work® in Canada, India and the UK.
What is the opportunity?
In this role, you will identify the right problems to solve for, the customer need and the larger business objectives that a product or feature will fulfil throughout the entire product lifecycle from pretotype (early-stage prototypes) to end-of-life. Collaborate as part of the team that strategically defines and validates the future directions of Zafin products, captures the requirements of existing and future customer need and prioritizes these against product improvements and tech debt. Works actively with engineering, architect, and design teams to implement any new feature enhancements or improvements. You will develop forecasts for the products that you own based on input from marketing, delivery teams, Clients, sales and product analytics.
You will identify key benefits and value of products used to create and maintain marketing plans and collateral (including website updates, product portal enhancements, product training materials and sales training)
What will you do?
- You will develop a vision and roadmap for a portfolio of related products based on input from internal stakeholders, customers, market research and their own industry insights.
- Demonstrate understanding and representation of the industry’s critical business issues, and the application’s user needs.
- Create a shared knowledge base and mindset across larger teams to empower effective independent decision-making.
- Define an executable vision for the products that you own.
- Write Product Requirements and Market Requirements.
- Demonstrate understanding and representation of the industry’s critical business issues, and the application’s user needs.
- Create a shared knowledge base and mindset across larger teams to empower effective independent decision-making.
- Define an executable vision for the products that you own.
- Write Product Requirements and Market Requirements.
- Developing ‘pretotypes’ (early-stage prototypes) to share, align and validate your vision to stakeholders.
- Prioritize product features and capabilities, with technology backlog.
- Collect, manage, and maintain traceability of requirements from all stakeholders across product releases.
- Write the business case for investments and gain internal approval.
- Act as the subject matter expert in the business on the product, the market, relevant technology, and the competition.
- Develop core positioning and messaging for the product.
- Write playbooks for product demos to customers and develop relationships in key clients.
- Provide input and suggestions for pricing (models).
- Monitor, report and improve product performance.
- Promote the product to sales teams through sales training sessions, webinars, newsletters and other mechanisms.
- Develop and deliver training to technical sales support.
- Represent the voice of the customer in senior level management meetings.
- Evangelize the product internally and externally.
What do I need to succeed?
- A bachelor's or master's degree in computer science, business administration, commerce or engineering is required.
- Demonstrated domain knowledge, including grasping the tech, market, competition to make informed decisions
- Have worked for at least 10 -15 years in a similar role at an enterprise software or SaaS company or Banks, preferably at least 5 years in the financial services/banking Industry.
- Experience in Corporate Banking or Liquidity Management or Cash Management or Pricing or Billing domain.
- Experience in defining Product Vision, Product Strategy, Roadmap, Backlog Management, Go To Market Strategy.
- Ability to liaise with various stakeholders, including business line management, senior management, partners and customers
- Ability to operate at own initiative with a proactive attitude while remaining aligned with management and customer policies
- Effective use of data and metrics to support assumptions, recommendations and drive decision making
- Data driven - able to design product dashboards to make data driven product decisions
- Practical experience in Fintech.
- Communication—Can talk business, monetization and growth to senior management, and can sweat out the details and discuss with engineers, designers and architects.
What’s in it for you
Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Want to learn more about what you can look forward to during your career with us? Visit our careers site and our openings: zafin.com/careers
Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Zafin is committed to protecting the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods by which Zafin contains uses, stores, handles, retains, or discloses applicant information can be accessed by reviewing Zafin’s privacy policy at https://zafin.com/privacy-notice/. By submitting a job application, you confirm that you agree to the processing of your personal data by Zafin described in the candidate privacy notice.
What We Do
Zafin, the global leader in SaaS cloud-native product and pricing solutions, is a trusted partner to the world’s most customer-centric financial institutions. Zafin’s product and pricing platform empowers banks of all sizes to center their customers, grow relationships and drive revenues.
The Zafin platform separates product and pricing from core processing to accelerate progressive modernization, enable digital transformation and deliver personalization at the relationship level.
A typical Zafin installation integrates easily with most back-end systems and customer-facing channels to increase product and pricing efficiency and agility, drive interest and non-interest income, and deliver a positive ROI—often in one year or less.
