Reporting to the Director of Product Management, this Product Manager is responsible for leading product requirements and driving execution for identity and SaaS security capabilities, with a primary focus on CASB and ITDR-related initiatives. This role partners closely with engineering to ensure high-quality, timely delivery of features aligned with the product-line strategy and priorities established by the Director of Product Management.
This role is customer-facing and requires strong communication skills, the ability to translate customer and market needs into clear product requirements, and collaboration across engineering, UX, sales, and go-to-market teams.
This position requires full-time, on-site work on a daily basis in either São Paulo/SP or Santa Rita do Sapucaí/MG.
A Day in the LifeAs a Product Manager, you will act as the inbound product owner for your assigned product area. You will balance customer needs, technical constraints, and strategic priorities while working hands-on with engineering teams. You will engage directly with customers and internal stakeholders to validate problems, define solutions, and ensure that delivered capabilities support the broader identity and SaaS security strategy.
Key ResponsibilitiesProduct Definition & Requirements
- Own product requirements for assigned identity and SaaS security capabilities.
- Translate product-line strategy and priorities into clear, actionable requirements.
- Define user stories, acceptance criteria, and supporting documentation.
Delivery & Engineering Collaboration
- Partner with engineering as Product Owner in an Agile environment.
- Prioritize and groom the backlog to ensure focus on the highest-value work.
- Provide ongoing clarification and guidance throughout development to ensure successful feature delivery.
Customer & Stakeholder Engagement
- Engage directly with customers, partners, and internal teams to understand needs and validate solutions.
- Serve as the voice of the customer in product discussions and decision-making.
- Support sales, partners, and customer-facing teams with product knowledge, demos, and technical clarity.
Alignment & Execution
- Ensure product execution aligns with the goals and priorities established for the product line.
- Collaborate cross-functionally with UX, documentation, training, support, and go-to-market teams.
- Contribute input to roadmap planning based on customer feedback, delivery learnings, and market signals.
Required
- Strong product management or product owner experience in a SaaS or security-focused environment.
- Experience working closely with engineering teams in Agile / Scrum methodologies.
- Excellent verbal and written communication skills, with strong proficiency in English.
- Ability to clearly communicate with customers, partners, and cross-functional stakeholders.
- Knowledge of identity technologies, SaaS controls, governance, and security concepts.
- Understanding of CASB and ITDR use cases and customer needs.
- Mandatory availability for on-site work on a daily basis in São Paulo/SP or Santa Rita do Sapucaí/MG.
- Advanced English proficiency, with excellent verbal and written communication skills.
Preferred / Nice to Have
- Familiarity with consumer-focused applications and user-centric product design.
- Experience or knowledge in networking technologies.
- Exposure to ZTNA and SASE architectures and market trends.
- Background in cybersecurity, cloud security, or SaaS security platforms.
- Prior experience as a Product Manager, Product Owner, or a related role is preferred.
- Experience working in identity, SaaS security, or adjacent cybersecurity domains is strongly valued.
Skills Required
- Product management or product owner experience in a SaaS or security-focused environment
- Experience working closely with engineering teams using Agile or Scrum methodologies
- Excellent verbal and written communication skills
- Strong English proficiency, including advanced verbal and written English
- Ability to communicate clearly with customers, partners, and cross-functional stakeholders
- Knowledge of identity technologies, SaaS controls, governance, and security concepts
- Understanding of CASB and ITDR use cases and customer needs
- Availability for daily full-time on-site work in São Paulo/SP or Santa Rita do Sapucaí/MG
- Familiarity with consumer-focused applications and user-centric product design
- Experience or knowledge in networking technologies
- Exposure to ZTNA and SASE architectures and market trends
- Background in cybersecurity, cloud security, or SaaS security platforms
- Prior experience as a Product Manager, Product Owner, or related professional role
WatchGuard Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about WatchGuard and has not been reviewed or approved by WatchGuard.
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Healthcare Strength — Health coverage is portrayed as comprehensive, including medical, dental, vision, and mental-health support. Feedback suggests plan breadth and quality are a recurring bright spot.
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Parental & Family Support — Caregiver benefits include paid parental leave, backup care, adoption assistance, fertility coverage, and, in some locales, subsidized childcare. Feedback suggests these supports meaningfully enhance the total package for families.
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Leave & Time Off Breadth — Generous PTO and holidays are emphasized alongside options like paid sick time and volunteer time. Feedback suggests time off provisions contribute to a favorable work-life balance.
WatchGuard Insights
What We Do
WatchGuard® Technologies, Inc. is a global leader in unified cybersecurity. Our Unified Security Platform® approach is uniquely designed for managed service providers to deliver world-class security that increases their business scale and velocity while also improving operational efficiency. Trusted by more than 17,000 security resellers and service providers to protect more than 250,000 customers, the company’s award-winning products and services span network security and intelligence, advanced endpoint protection, multi-factor authentication, and secure Wi-Fi. Together, they offer five critical elements of a security platform: comprehensive security, shared knowledge, clarity & control, operational alignment, and automation. The company is headquartered in Seattle, Washington, with offices throughout North America, Europe, Asia Pacific, and Latin America. To learn more, visit WatchGuard.com.
