Product Manager II

Product Manager II 

Company Summary   

LCPtracker, Inc. is a cloud-based software (SaaS) provider specializing in labor compliance for public works construction projects. LCPtracker has offices in New Braunfels, TX, Orange CA, and Fenton, MI, and helps government agencies and prime contractors meet Davis-Bacon/prevailing wage compliance requirements on projects backed by federal, state, and/or local funding. Thousands of clients and over 100,000 contractors use LCPtracker for their certified payroll and construction site compliance needs. LCPtracker has been recognized year after year since 2017 as one of the “Best Places to Work” in Orange County by the Orange County Register. 

Position Summary  

As Product Manager, you will be responsible for managing products across the full product life cycle. You will lead by influence and collaborate across a variety of functions in the company and guide your product team to develop solutions that meet the needs of customers in target markets. Additionally, you will engage with customers and study the market to understand emerging market problems and validate which ones need to be solved.  

You will become the expert of your products and will be responsible for their success. You possess a blend of business and technical understanding, including big-picture vision and a drive to make that vision a reality. You enjoy spending time in the market to understand market problems as much as collaborating with your team to find innovative solutions for the broader market.  

You do not take product enhancement requests at face value. Instead, you invest the time and effort necessary to understand the business problem behind the request. Then, you collaborate with your team to develop and deliver an effective solution that delights customers. 

Primary Duties and Responsibilities 

• Own the customer journey for your product(s).  

• Manage the entire product life cycle from market validation, product discovery, development, launch, growth, marketing, and retirement.  

• Function as the “voice of the customers” to the rest of the organization. 

• Lead a range of complex research techniques to understand customer needs, industry trends, customer behaviors to shape and get buy-in on your products’ direction.  

• Maintain well-defined user personas to guide solution approaches.  

• Maintain a structured backlog where Epics, Features, and User Stories tell a clear story of immediate future value.  

• Lead delivery teams and stakeholders process change and decisions with assertiveness, empathy, and focus.  

• Collaborate with other Product Managers to ensure customer and market value.  

• Develop and orchestrate go-to-market plans in partnership with Marketing, Sales, and Services teams.  

• Build collaborative relationships at all levels of the organization.  

• Contribute to Product Vision, Goals, and Success Measures and assist with maintaining clear and accurate roadmaps.  

• Monitor the competition and develop strategies and tactics to reduce competitive threats. 

• Generate and socialize product performance reporting to help the organization understand why your products are winning or losing in the market. 

Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of 

activities, duties or responsibilities that are required of the employee for this job. Duties, 

responsibilities, and activities may change at any time with or without notice. 

Core Competencies 

• Manage the entire product life cycle from product discovery, development, launch, growth, marketing, and retirement.  

• Function as the “voice of the market” to the rest of the organization. 

• Lead a range of complex research techniques to understand customer needs, industry trends, customer behaviors to shape and get buy-in on your products’ direction.  

• Maintain well-defined user personas to guide solution approaches.  

• Maintain a structured backlog where Epics, Features, and User Stories tell a clear story of immediate future value.  

• Lead delivery teams and stakeholders process change and decisions with assertiveness, empathy, and focus.  

• Collaborate with other Product Managers to ensure customer and market value.  

• Develop and orchestrate go-to-market plans in partnership with Marketing, Sales, and Services teams.  

• Build collaborative relationships at all levels of the organization.  

• Contribute to Product Vision, Goals, and Success Measures and assist maintaining clear and accurate roadmaps.  

• Monitor the competition and develop strategies and tactics to reduce competitive threats. 

• Generate and socialize product performance reporting to help the organization understand why your products are winning or losing in the market.

Work Environment 

This position performs its duties from the New Braunfels, TX office. The role operates in a professional office environment and routinely uses standard office equipment such as computers, phones, mobile devices, and related technology. 

Physical Requirements 

While performing the functions of this job, the employee is regularly required to sit; frequently required to talk and hear, use hands and fingers to type, scroll and use computer equipment. The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer and multiple screens; extensive reading; visual inspection of text/data in both print and electronic forms.   

Position Type and Expected Hours of Work 

This is a full-time exempt position. Days and hours worked are dependent on business needs and workload. General availability during regular business hours, Monday through Friday, is expected. Based on the candidate and /or position, a hybrid work arrangement may be considered; however, a minimum of three (3) or more days per week in the office is required to support executive collaboration, leadership presence, and cross-functional engagement. Some flexibility is allowed. Occasional evening and weekend work may be required as job duties demand.   

Travel 

There is no major travel requirement for this position. However, infrequent travel may be necessary to visit remote office(s), attend conferences/industry events, etc. Attendance at our corporate Staff Retreat is required. This event is a 2-3-day retreat.  Attendance at our annual User Conference as assigned. 

Salary Range 

The salary range is $110,000 - $125,000 annually. Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. 

Benefits 

Along with competitive pay, as a full-time LCPtracker employee, you are eligible for the following benefits: 

• Paid Time Off 

• 10 Paid Holidays 

• Phantom Stock 

• 401k Plan with up to 4% company match 

• Medical Benefits (Health, Vision and Dental) 

• Life Insurance (company paid) 

• Long-Term Disability and Short-Term Disability (company paid) 

• Employee discounts and perks program   

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LCPtracker participates in the E-Verify Program. E-Verify is an internet-based system operated by the Department of Homeland Security and the Social Security Administration. It allows employers to confirm an individual’s employment eligibility to work in the United States. View the attached notices, available in English and Spanish, for important information regarding the E-Verify program. E-Verify Notice (PDF); Right to Work Notice (PDF) 

LCPtracker, Inc. is an equal opportunity employer of all qualified individuals, including minorities, women, veterans, and individuals with disabilities, and regardless of sexual orientation or gender identity. LCPtracker, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with all federal, state, and local ordinances. 

LCPtracker is committed to the full inclusion of all qualified individuals. In keeping with our commitment, LCPtracker will take steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact the LCPtracker Human Resources Department at [email protected].  

Education and Experience 

• 4-7 years of experience in a B2B product management or technical client services role.  

• Bachelor’s degree in Business, Marketing, or a related field. 

• Proven experience in working with software development teams using Agile development principles. 

• Track record of using qualitative and quantitative data to prioritize and drive decision-making. 

• Strong oral and written communication skills with the ability to articulate the goals of a product or feature to internal stakeholders. 

• Experience in certified payroll, LCPtracker, or labor regulatory compliance a plus. 

• Pragmatic Certified preferred.