At ALSAC you do more than make a living; you make a difference.
We like people who are different…because we’re different, too. As one of the world’s most iconic and respected nonprofits, we know what it’s like to stand out. That’s why we’re looking at you. Your background, perspective, and desire to make an impact set you apart. As we work to help St. Jude cure childhood cancer, we're calling on the game-changers, innovators and visionaries to join our family. Not just for the kids of St. Jude, but also for you. Because at ALSAC, we develop and celebrate our employees. So, bring your whole, authentic self and become part of our shared mission: Finding cures. Saving children.®
Job Description
As a Product Manager II, you will play an important role in shaping and executing the strategy for a diverse portfolio of products. Your primary responsibility will be to ensure these products meet customer needs and align with our organizational goals. You will oversee the entire product lifecycle, from ideation to launch, and drive business outcomes through innovative and data-driven decisions.
Key Responsibilities:
Product Roadmap Management:
- Define and manage the product roadmap, ensuring alignment with enterprise strategies and objectives.
- Independently execute the product management process from start to finish.
Strategic Alignment:
- Map product Key Performance Indicators (KPIs) to enterprise Objectives and Key Results (OKRs).
- Prioritize work that delivers the highest customer value and drives business objectives.
Market Research and Analysis:
- Conduct market research and competitive analysis to identify customer needs and market trends.
- Utilize research and audience data to inform product vision and decision-making.
Innovation and Experimentation:
- Identify areas for innovation and conduct experiments to create products that enhance customer value.
Customer-Centric Approach:
- Maintain a near-term view of how the product portfolio addresses customer needs and drives business impact.
- Make trade-off decisions to prioritize high-value capabilities.
Product Development Lifecycle:
- Manage the product development lifecycle from ideation to launch, ensuring timely delivery of product capabilities.
Performance Monitoring:
- Monitor and analyze product performance, including user engagement and revenue.
- Use data to inform product decisions and optimize performance.
Operational Management:
- Oversee day-to-day product operations, including product and project status, software releases, and monthly status reports.
- Conduct post-launch reviews and incorporate feedback into product improvements.
Metrics and Documentation:
- Define and track key performance metrics to measure product success.
- Develop and maintain comprehensive product documentation, including requirements, user stories, and specifications.
Qualifications:
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Education and Experience:
- Bachelor’s degree in business, engineering, or a related field with 6 years of experience in product management or a related field.
- Alternatively, 8+ years of experience without a degree.
- Proven track record of achieving positive customer and business outcomes through product delivery.
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Technical and Analytical Skills:
- Experience leading product development from ideation to launch.
- Proficiency in facilitating scope, design, and requirements discussions with cross-functional teams.
- Strong technology aptitude, particularly in website management, digital marketing, e-commerce, payments, and CRM/audience management solutions.
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Methodologies and Practices:
- Familiarity with technical software delivery methodologies (e.g., Scrum, Agile, Waterfall).
- Knowledge of process engineering, change management, and business management methodologies.
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Communication and Collaboration:
- Excellent communication skills and the ability to work effectively with cross-functional teams.
- Strong analytical skills and the ability to use data to inform decision-making.
- Ability to facilitate and resolve disagreements over scope, design, and requirements.
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Industry Knowledge:
- Strong understanding of current technology offerings and emerging trends.
- Proficiency in testing methodologies and user acceptance techniques.
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Results-Driven:
- Proven record of completing work in a fast-paced environment.
- Proficiency with Microsoft Office, Microsoft Visio, web analytics tools, and collaboration tools.
This position will be a hybrid opportunity at our National Executive Office in Memphis, TN.
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Benefits & PerksThe following Benefits & Perks apply to Full-Time Roles Only.We’re dedicated to ensuring children and their families have every opportunity to enjoy life’s special moments. We’re also committed to giving our staff excellent benefits so they can do the same.
- Core Medical Coverage: (low cost low deductible Medical, Dental, and Vison Insurance plans)
- 401K Retirement Plan with 7% Employer Contribution
- Exceptional Paid Time Off
- Maternity / Paternity Leave
- Infertility Treatment Program
- Adoption Assistance
- Education Assistance
- Enterprise Learning and Development
- And more
ALSAC is an equal employment opportunity employer.
ALSAC does not discriminate against any individual with regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, transgender status, disability, veteran status, genetic information or other protected status.
No Search Firms:
ALSAC does not accept unsolicited assistance from search firms for employment opportunities. All resumes submitted by search firms to any ALSAC employee or ALSAC representative via email, the internet or in any form and/or method without being contacted and approved by our Employee Experience team and without a valid written search agreement in place will result in no fee being paid if a referred candidate is hired by ALSAC.
What We Do
ALSAC is the largest healthcare-related charity in the United States. Founded in 1957 by Danny Thomas, our sole mission is to raise the funds and awareness needed to operate and maintain St. Jude Children's Research Hospital®. While our headquarters can be found in Memphis, Tennessee, we have additional offices in more than 30 locations across the country and in Puerto Rico with positions in fundraising, marketing, digital, information technology, legal, finance and many other disciplines all supporting our lifesaving mission - Finding cures. Saving children. ®
At ALSAC, we believe in hiring the best and brightest from around the globe, and in 2020 we were named #1 on Fast Company's 100 Best Workplaces for Innovators. With a concerted focus on diversity and inclusion, we value and respect the contributions of all of our employees. Our work environment encourages everyone to be their authentic selves as we strive together towards a day when “no child dies in the dawn of life.”
As we look to the future, we understand that we must be relentlessly innovative. Our work helps fuel the groundbreaking research and treatment at St. Jude and ensures that families never receive a bill from St. Jude for treatment, travel, housing or food — because all a family should worry about is helping their child live.
View our career opportunities at https://www.stjude.org/jobs/alsac.html and follow ALSAC across social media using @stjude.
To learn more about the research hospital, follow St. Jude Children's Research Hospital on LinkedIn. For specific career opportunities available through the hospital, visit www.stjude.org/JoinOurMission.
