Product Manager II - eCommerce Analytics & Business Intelligence (Adobe CJA)

Posted 13 Hours Ago
Be an Early Applicant
Hiring Remotely in United States
Remote
83K-138K Annually
Senior level
Retail • Sports
The Role
The Product Manager II leads ecommerce analytics and business intelligence, focusing on insights and strategy to enhance conversion, engagement, and revenue.
Summary Generated by Built In

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams.  We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!

OVERVIEW:

The Product Manager II is responsible for leading and managing a specific Product for Dick’s Sporting Goods. This role focuses on delivering customer value, driving sales, and business outcomes through continuous improvement and delivery of quality products. Managing your Product requires you to work cross-functionally, communicate up and down the organization, and work closely with your developers, designers, and partners.

The Product Manager for Ecommerce Analytics & Business Intelligence owns the analytics and insights product strategy that enables data‑driven decision-making across the ecommerce customer journey. This role partners closely with Ecommerce, Marketing, Merchandising, Growth, and Technology teams to ensure that trusted, actionable insights are available to optimize conversion, engagement, retention, and revenue. 

The role serves as the product owner for analytics capabilities, with deep hands-on expertise in Adobe Customer Journey Analytics (CJA) and its integration with Adobe Experience Platform (AEP), enabling cross‑channel and person‑based analysis across web, mobile, and offline touchpoints.  

Product Strategy & Ownership 

  • Own the analytics and BI product vision and roadmap for ecommerce measurement, reporting, and insights 

  • Define clear product outcomes and KPIs tied to ecommerce funnel performance (ex: conversion, AOV, retention, attribution) 

  • Prioritize analytics initiatives based on business impact, effort, and stakeholder needs 

  • Act as the single point of accountability for ecommerce analytics capabilities  

Adobe Customer Journey Analytics (CJA) 

  • Lead the implementation, configuration, and ongoing evolution of Adobe Customer Journey Analytics 

  • Define and manage CJA Connections, Data Views, Metrics, Dimensions, Segments, and Calculated Metrics 

  • Enable cross‑channel, person‑based journey analysis spanning web, mobile app, POS, CRM, and marketing data 

  • Partner with data engineering on AEP ingestion, identity stitching, and schema design 

  • Support or lead Adobe Analytics → CJA migrations, including validation and reconciliation  

Business Intelligence & Insights 

  • Translate business questions into analytics requirements, dashboards, and decision frameworks 

  • Ensure dashboards and reports drive action, not just visibility 

  • Partner with analysts to enable self‑service analytics while maintaining data integrity and governance 

  • Standardize definitions for ecommerce metrics and KPIs across teams  

  • Ensure analytics instrumentation is included early in the product development lifecycle 

  • Validate data quality and completeness before and after launches  

Cross‑Functional Collaboration 

  • Work closely with Ecommerce Product Managers to shape requirements and success metrics 

  • Partner with Engineering on analytics implementation, testing, and release validation 

  • Collaborate with Marketing, Ecomm, and UX on insights that inform optimization decisions 

  • Educate stakeholders on analytics capabilities and best practices  

QUALIFICATIONS:

Experience 

  • Bachelor's Degree 

  • 5+ years of experience in product management, analytics product ownership, or digital analytics 

  • Proven experience supporting ecommerce or omnichannel digital products 

  • Hands‑on experience with Adobe Customer Journey Analytics (CJA) required 

  • Experience working with Adobe Experience Platform (AEP) strongly preferred  

  • Deep understanding of ecommerce metrics, funnels, and customer journeys 

  • Working knowledge of data concepts: identity stitching, schemas, event instrumentation 

  • Comfortable working with SQL‑based datasets and collaborating with data engineering teams 

  • Familiarity with experimentation, attribution, and advanced
    analytics techniques  

  • Ability to write clear, testable analytics requirements and PRDs 

  • Strong prioritization and stakeholder management skills 

  • Experience operating in Agile / Scrum environments 

  • Comfortable translating ambiguous business problems
    into structured analytics solutions  

Preferred Qualifications 

  • Experience in large‑scale retail, omnichannel, or enterprise
    ecommerce environments 

  • Prior ownership of analytics platforms or internal BI products 

  • Experience enabling executive‑level dashboards and decision tools 

  • Experience driving adoption and analytics maturity across organizations  

VIRTUAL REQUIREMENTS:

At DICK’S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments.

To ensure a smooth and secure experience, please note the following:

  • Cameras must be on during all virtual interviews.

  • AI tools are not permitted to be used by the candidate during any part of the interview process.

  • Offers are contingent upon a satisfactory background check which may include ID verification.

If you have any questions or need accommodations, we’re here to help. Thanks for helping us keep the process fair and secure for everyone!


Targeted Pay Range: $83,000.00 - $138,200.00. This is part of a competitive total rewards package that could include other components such as: incentive, equity and benefits. Individual pay is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all teammate pay regularly to ensure competitive and equitable pay.DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.

Skills Required

  • Bachelor's Degree
  • 5+ years of experience in product management, analytics product ownership, or digital analytics
  • Proven experience supporting ecommerce or omnichannel digital products
  • Hands-on experience with Adobe Customer Journey Analytics
  • Experience working with Adobe Experience Platform
  • Deep understanding of ecommerce metrics, funnels, and customer journeys
  • Working knowledge of data concepts: identity stitching, schemas, event instrumentation
  • Comfortable working with SQL-based datasets and collaborating with data engineering teams
  • Familiarity with experimentation, attribution, and advanced analytics techniques
  • Ability to write clear, testable analytics requirements and PRDs
  • Strong prioritization and stakeholder management skills
  • Experience operating in Agile / Scrum environments
  • Comfortable translating ambiguous business problems into structured analytics solutions

Dick's Sporting Goods Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Dick's Sporting Goods and has not been reviewed or approved by Dick's Sporting Goods.

  • Healthcare Strength Offers medical, dental, and vision coverage, plus life and disability insurance for eligible full-time teammates. Feedback suggests mental health resources, free counseling, and generous fertility benefits (including multiple IVF cycles in some cases) enhance perceived healthcare value.
  • Retirement Support Provides a company-matching 401(k) with eligibility extending to part-time teammates, along with a 529 college savings plan and the ability to take loans against 401(k) savings. Feedback suggests these features are seen as competitive for retail and add meaningful long-term value.
  • Parental & Family Support Includes paid parental leave and adoption assistance, alongside everyday supports like DailyPay for flexible access to earned wages. Feedback suggests these family-oriented benefits complement base pay for many teammates.

Dick's Sporting Goods Insights

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The Company
28,222 Employees
Year Founded: 2014

What We Do

YOU LIVE AND BREATHE SPORTS. SO DO WE. In work and in life. On the field, the court or the ice. Nothing wins like a commitment to excellence; to your team and your goals. At DICK’S Sporting Goods, it’s this kind of thinking that inspires our mission. Our culture is the result of people who give their all and always have their head in the game. People who are Passionate, Committed, Skilled and Driven to help athletes – and one another – achieve their personal best. That includes sharing our success to fund local teams, coaches and mentors. Sports can shape who we are and who we’re becoming. They can build character, transform communities and change lives. Our recognition of the power of sports creates a sense of purpose that empowers us to perform at the highest level for the athletes and communities we serve. If you love sports as much as we do, join us now. Opportunities exist at our 800+ Retail Stores, 5 Distribution Centers, and Corporate/Customer Support Center in Pittsburgh. Apply online at: DicksSportingGoods.jobs Headquartered in Pittsburgh, DICK'S also owns and operates Golf Galaxy and House of Sport stores, as well as GameChanger, a youth sports mobile app for scheduling, communications, live scorekeeping and video streaming. DICK'S offers its products through a dynamic eCommerce platform that is integrated with its store network and provides athletes with the convenience and expertise of a 24-hour storefront. To learn more about DICK'S visit our: Investor Relations Page: investors.dicks.com Check Out Our Sideline Report: investors.dicks.com/news/sideline-report Search & Apply for Jobs: dicks.com/jobs

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