Product Manager-IDM

Are you looking to Optimize your life? Start your exciting path to a rewarding career today!
We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation. Connectivity is now longer a luxury, but a necessity. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. Our successes, now and in the future, are powered by our amazing product, a commitment to our people and culture, and the connections we make in our communities.
If you are resourceful, collaborative, and passionate about delivering consistent excellence, Optimum is for you!
Job Summary
Optimum delivers a full suite of connectivity products - Internet, TV, Phone, and Mobile - seamlessly connecting residential and business customers at home, at work, and on the go. We are looking for a Product Manager to lead our Identity Management (IDM) experience across all digital products. This role sits at the intersection of user experience, security, and platform scalability, owning the systems that power authentication, authorization, and user identity across our ecosystem. You will define and influence a roadmap that enables secure, seamless access for users while providing scalable, reliable identity services for our customer applications.
Responsibilities
• Own the product experience and delivery for identity services, including authentication, authorization, and user lifecycle management• Drive frictionless IDM customer experience with future thinking scalability, across B2C, Mobile, and B2B.• Deliver core capabilities such as MFA, passwordless authentication, and account recovery• Partner closely with Engineering, Security, Legal, and User Design teams to balance user experience, risk, and regulatory requirements• Lead multiple cross functional teams to adopt new authentication platforms• Work with cross functional teams to design, develop, and market the product to ensure a successful delivery• Define and monitor key metrics to ensure business value is achieved• Write business & product requirements, detailed user stories and acceptance criteria• Manage product backlog including prioritization and scope for development sprint and release planning• Provide subject matter expertise on your portfolio at a granular level to the development teams and a higher level to the entire organization. • Drive continuous improvement through A/B testing, data analysis, and user feedback
Qualifications

• 5+ years of product management experience, preferably in customer facing digital products for multiple user roles and segmentations
• Familiar with identity and access management concepts such as authentication vs. authorization, role-based access control, SSO and MFA
• Proven ability to define strategy, empathize with users, prioritize effectively, and deliver complex initiatives
• Demonstrated proficiency in agile framework and Product Owner responsibilities
• Broad fluency across product management, business development, software and hardware engineering, UX/UI, sales and Marketing
• Demonstrated proficiency in AI and automation tools to accelerate day-to-day work
• Strong analytical, data interpretation, problem solving and time management skills
• Demonstrated ability to facilitate communications both technical and non-technical, across functional teams
• Seasoned knowledge in telecom including broadband, video, and mobile technologies
• Exceptional interpersonal/people skills including verbal and written communications skills, including listening and presentation skills
• Ability to be detail oriented but also able to summarize simply and concisely
• Familiarity with AI Tools and AI First mindset

At Optimum, every action and interaction we take part in, is driven by our three Guiding Principles: Do What's Right, Drive One Optimum, and Make It Happen. These aren't just words, they help us build trust, create real community, and embrace new ways of thinking. Our employees are empowered to do the right thing for our customers and co-workers and to recognize and reward these behaviors when we see them. It's all part of the bigger picture of "Be The Difference" where each employee knows they have the power to enact real change, share new ideas, and understand that learning never stop.
If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team. Together, we'll shape the future of connectivity.
All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.
We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
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Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $123,379.00 - $202,694.00 / year. The rate/range provided herein is the anticipated pay at the time of hire and does not reflect future job opportunity.
We appreciate your interest in this opportunity. Applicants must be authorized to work for ANY employer in the U.S. Please note that at this time, we do not provide visa sponsorship for employment.
Nearest Major Market: Brooklyn
Nearest Secondary Market: New York City