Hi there, thanks for checking out our Customer Marketing & AI Lead role! This role is based in our New York, NY office (Monday-Friday on site).
Please apply for this role at:
https://mealpaldelivery.typeform.com/to/xthFkmrs
We’re looking for a detail-oriented, relationship-centric problem solver. You'll be working directly with MealPal customers to make sure they have a seamless experience. As a Customer Marketing Associate, you will be responsible for responding to customer emails and handling various marketing operational tasks.
Responsibilities:
▪️ Communicate with our customers in a timely manner with high quality messages. This role will handle a high volume of email support on a daily basis.
▪️ Troubleshoot and find smart solutions to any issues, taking into account marketing goals and brand guidelines.
▪️ Identify new ways to enhance the customer experience and acquire new customers. Help with creation of social media content and meal reviews, email marketing campaigns, flyering, events, and more campaigns to acquire new members.
Requirements:
▪️ Bachelor’s degree with 0-3 years of operations, marketing, or customer service experience
▪️Ability to work quickly while maintaining strong attention to detail
▪️Experience working with Excel and Google Sheets
▪️Exceptional written skills and high EQ
Compensation:
▪️ Competitive base salary ($80k) and equity
▪️ Medical, vision, and dental benefits
▪️ Generous paid vacation policy
▪️ 401(k) with company match
PLEASE APPLY FOR THIS ROLE AT:
https://mealpaldelivery.typeform.com/to/xthFkmrs
Skills Required
- Bachelor’s degree
- 0-3 years of operations, marketing, or customer service experience
- Ability to work quickly while maintaining strong attention to detail
- Experience working with Excel and Google Sheets
- Exceptional written communication skills
- High emotional intelligence
What We Do
Here at MealPal, we help customers find delicious meals in their city at an affordable rate while partnering up with restaurants to drive additional revenue & volume during their busiest hours!
Why Work With Us
The MealPal team is creative, hard-working, and fun... oh, and we really like lunch! We are a group of humble individuals working hard to empower the world to eat intelligently and help restaurants build a better business. We are hungry for success and do what others say cannot be done!
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